Business Details
About
HotelHilton Garden Inn
Stay at Hilton Garden Inn Iowa City Downtown University and be near it all. We’re a quick walk to restaurants, shops and nightlife as well as the University of Iowa campus and sports arenas. Four hospitals are a mile away, and major offices like Oral-B and Procter & Gamble are within 15 minutes. See a Hawkeyes game while you’re here, or spend a day immersed in prairie life at the Amana Colonies. For your convenience, we offer shuttle service to destinations within 5 miles of the hotel.
Don’t miss Vue, our rooftop restaurant and outdoor patio offering views over downtown from 12 floors up. Our casual Garden Grille restaurant serves breakfast and lunch, and the Pavilion Pantry® is always open for snacks, drinks and frozen meals. Take a dip in our heated pool and whirlpool or burn calories in the fitness center. Along with a 24-hour business center, we have 2,700 sq. ft. of Downtown Iowa City meeting space that’s perfect for corporate events and wedding receptions.
Location
Hilton Garden Inn Iowa City Downtown University
328 S. Clinton St., Iowa City, IA
52240, United States
Hours
Reviews
4.5
738 reviews
5 stars
518
4 stars
158
3 stars
28
2 stars10
1 star
24
What are people saying?
AI-generated from recent customer reviews
Staff Excellence
Many reviews praised the staff for their friendliness, helpfulness, and exceptional service, particularly highlighting individuals like Mills and Jen Clay.
Location
The hotel is frequently noted for its excellent location in downtown Iowa City, making it convenient for guests visiting the University and local attractions.
Room Quality
Guests generally found the rooms to be clean, comfortable, and well-maintained, although some mentioned issues with air conditioning and mattress quality.
Parking Issues
Several reviews expressed frustration with the parking situation, including the lack of free parking and the inconvenience of using a public garage.
Food and Breakfast
While the rooftop restaurant received positive remarks, many guests were disappointed that breakfast was not included in the stay and found the paid options lacking.
- JEJosh E.Dec 23, 20255.0You'll enjoy staying here!
- RSRebekah SakatiDec 16, 20255.0Hilton Garden Inn is our favorite (only) hotel in Iowa City. With a fantastic location, clean and updated rooms what keeps us coming back is the excellent staff - always willing to go the extra mile for the customer. Our favorite is Mills, at the front desk, who treats us like family. with a welcoming greeting and can-do attitude, she is professional dedicated to top-notch hospitality. This trip, we especially thank her for assisting with delayed check-out due to weather-related travel delays. We look forward to seeing her and the rest of the Hilton Garden Inn staff at our next visit.
- ASAngela SiegelDec 11, 20251.0Rooms are fine, mattresses are great, location hard to beat. However, parking is a nightmare and staff training on the issue is apparently, “Don’t help guests, blame the city.” The hotel uses a city owned garage for guest parking. The city only allows the hotel to give guests one one-use voucher at a time, which means guests have to visit the front desk every time they need to leave the hotel. This is more inconvenient than it sounds. Guests must take an elevator from their floor (9th, in my case) to the first floor, then another elevator to the second floor to access the parking garage. The second floor of the hotel coincides with parking garage between levels 2 and 3. Guests must then, depending on where they parked, head to the far left corner or the far right corner of the icy parking garage to take another elevator to the floor on which they parked. To review, that’s three elevators to get to your car. If you lose or forget the voucher (a 1”x 2” scrap of paper), you have to either pay for parking or make the trek back to the front desk. Don’t expect reimbursement, because the front desk blames everything on the city. I had to pay $22 for overnight parking because I couldn’t find my tiny voucher and there were cars behind me in line. When I told the front desk staffer, she just blamed the city. This hotel needs to renegotiate with the city and get some assigned parking spots for guests so at least they can avoid the third elevator. Or have guests register their cars and the city can monitor. That’s how The Chauncey used to handle it. That hotel closed but they certainly took better care of their guests. The two times the city mistakenly gave me a parking ticket when I stayed at The Chauncey, they handled it immediately and completely. City won’t renegotiate the terms? At the very least, offer to offset my $22 parking fee by comping my breakfast, which is why I was in the lobby in the first place. Please, someone buy The Chauncey and reopen!
- NSNichole StoverDec 9, 20253.0Have to pay for parking. Breakfast not included. Other hotels in the the area include both.
- TGTarif GarrettDec 3, 20255.0Very comfortable and central to where I needed it
Frequently Asked Questions About Hilton Garden Inn Iowa City Downtown University
What are the check-in and check-out times at Hilton Garden Inn Iowa City Downtown University?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Does the Hilton Garden Inn Iowa City Downtown University allow pets?
Yes, the hotel welcomes both cats and dogs.
Is there parking available at the hotel?
Yes, self-parking is available for guests at the hotel.
Are there any dining options available within the hotel?
Yes, the hotel features two restaurants including Vue Rooftop with city views and the casual Garden Grille serving breakfast and lunch.
Does the hotel offer free Wi-Fi?
Yes, free Wi-Fi is available in public areas along with public internet terminals.
What accessibility features does Hilton Garden Inn Iowa City Downtown University provide?
The hotel is mobility accessible with accessible parking and an accessible elevator.
Can guests use a fitness center during their stay?
Yes, the hotel offers a free fitness center for guests.
Are there any nearby public transportation options to help guests reach the hotel?
Yes, the Court Street Transportation Center and Greyhound Bus Station are nearby, providing convenient bus services for guests arriving or departing the area.
What nearby attractions can guests visit around the hotel?
Guests can enjoy nearby attractions such as the University of Iowa campus, Voxman Music Building, The Mill music venue, and the Amana Colonies for a day trip.
Are there any nearby dining and entertainment spots that guests might want to check out?
Yes, nearby dining options include Jianghu Asian Street Food and BeerBurger, while lounges like Unimpaired Dry Bar offer entertainment after your visit.