Business Details
About
HotelRestaurantHilton
An undeniably local stay, Graduate by Hilton Iowa City combines hometown history and Hawkeye traditions with creative interiors and college nostalgia. Located on the downtown Ped Mall, within walking distance of the University of Iowa and Kinnick Stadium, it’s your perfect base for exploring. Enjoy inspired guest rooms, an on-site coffee shop and restaurant, and our signature Graduate touches.
Daily Mandatory Charge includes: Destination Marketing Fee
Location
Graduate by Hilton Iowa City
210 South Dubuque Street, Iowa City, IA
52240, United States
Hours
Reviews
4.1
742 reviews
5 stars
429
4 stars
153
3 stars
53
2 stars
41
1 star
66
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Multiple reviews highlighted concerns about the cleanliness of rooms and bathrooms, with reports of dirty floors, unvacuumed carpets, and inadequate housekeeping.
Staff Performance
While some guests praised the friendly and helpful staff, others reported rude service and poor communication, particularly regarding maintenance and housekeeping.
Location and Amenities
The hotel is well-located near restaurants and attractions, but guests noted issues with amenities like air conditioning, parking fees, and the lack of breakfast service.
Room Condition
Several reviews mentioned that rooms appeared dated and in need of maintenance, with issues such as broken fixtures, uncomfortable beds, and inadequate cleaning.
Mixed Dining Experience
The on-site restaurant received mixed reviews, with some guests enjoying the food while others found it average or experienced service issues.
- MNMigz N’MiamiJan 6, 20265.0Different hotel experience in a good way. Great location for walking to many restaurants and shops.
- MMMatt MillsJan 6, 20265.0Mackenzie was my server and she took great care of me. I travel here for business once a quarter and I love their chips and dip! Always a great experience!
- CBCasey BagnallDec 23, 20255.0First time here! Can’t wait to be back! Our server Adi was top tier, you will be very lucky tonnage her! Thanks for such an amazing evening. Pulled pork bowl was 💯
- RDRon DunekDec 11, 20251.0We have stayed at the Graduate numerous times in past years. This stay was very disappointing. Our room had a dirty bathroom. It had a cheap wood board over the exposed wires of the HVAC unit. I purchased the room rate to include breakfast. Upon checking in, I asked about the process. I followed it the next morning and the hotel did not credit my breakfast cost until I called back and complained. Add to it that they do not give bottles of water to Hilton Hhonors Silver members and it is clear that ownership and management of this hotel has gone down hill since our last stay. It is too bad, but I've seen it before. The lack of maintenance and cleanliness is something I have seen many times in a hotel just prior to a sale. It is clear that this property does not belong in the Hilton family anymore. We will not be returning. We'll go to another Hilton property instead, where we are respected and the hotel is owned and managed properly.
- LKLisa KnerrDec 9, 20252.0I agree with many of the other commenters. The hotel is in a great location, the beds are comfortable, and the common areas are nicely decorated with several different areas to sit and chat, but I would not recommend this hotel. They charge $21.50/day for parking in the garage. Please consider that when researching the price of hotels. The rooms and the towels are worn. We were not given fresh towels; they just folded the used towels and made the bed with the existing sheets. They only have accessible rooms with king beds. The rooms with two queen beds have small bathrooms with low toilets and a tub. Lastly, the bathrooms have motion sensor lights that cannot be turned off. So, if one needs a nighttime potty break, then be prepared for super bright lights to automatically be turned on. A nightlight and the ability to turn off the motion sensor would have been a nice touch.
Frequently Asked Questions About Graduate by Hilton Iowa City
What accessibility features does Graduate by Hilton Iowa City offer?
The hotel has an accessible elevator and is mobility accessible, ensuring convenience for guests with mobility needs.
Are pets allowed at Graduate by Hilton Iowa City?
Yes, pets are welcome with a fee of $75 per pet per stay, for up to two pets.
Is free WiFi available at the hotel?
Yes, free WiFi is available in public areas and there is also a public internet terminal.
What dining options are available at the hotel?
The hotel has two onsite restaurants with table service and also features a bar for guests.
Does Graduate by Hilton Iowa City offer bicycle rentals?
Yes, the hotel offers complimentary bicycle rentals for guests.
What are the check-in and check-out times at the hotel?
Check-in time is at 4:00 PM and check-out time is at 11:00 AM.
Is there parking available at Graduate by Hilton Iowa City?
Yes, both self parking and regular parking are available with in/out privileges for $15.
What nearby places can I visit when staying at Graduate by Hilton Iowa City?
You can visit the Iowa City Pedestrian Mall, a popular shopping center and public plaza nearby, perfect for strolling and shopping.
Are there gyms or fitness centers close to the hotel?
Yes, theGym and The Gym Iowa City are nearby fitness centers you can visit during your stay.
What nearby dining options are available around the hotel?
Nearby dining options include Poindexter Coffee, Share Wine Lounge & Small Plate Bistro, Wilder bar and restaurant, Soseki Cafe, and Swankie Frankie hot dog restaurant.