Business Details
About
HotelDoubleTree
Find us at the airport, with the award-winning Johnny’s Italian Steakhouse right next door. Downtown Des Moines, with its shops and restaurants, is around 15 minutes away. Blank Park Zoo is a five-minute drive away and Gray’s Lake Park is 10 minutes from us. Des Moines Water Works Park is within 10 minutes. Get a workout in at our fitness center.
Location
Hilton Garden Inn Des Moines Airport
6800 Fleur Drive, Des Moines, IA
50321, United States
Hours
Reviews
4.4
587 reviews
5 stars
379
4 stars
135
3 stars
35
2 stars
19
1 star
19
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers praised the hotel for its cleanliness and well-maintained facilities.
Staff Service
The staff received numerous compliments for their friendliness, professionalism, and exceptional customer service.
Restaurant Quality
The onsite restaurant, Johnny's Italian Steakhouse, was frequently highlighted for its delicious food and excellent service.
Noise Issues
Several guests reported issues with noise from nearby airport activity, particularly affecting rooms facing the runway.
Room Comfort
While many found the rooms comfortable, some guests noted issues with room size, amenities, and cleanliness.
- JCJaimie ConwayJan 5, 20265.0The service here is incredible and the hotel is perfect for a one night stay. The restaurant connected is amazing for dinner and the breakfast buffet is an elevated experience. Charlotte and team really helped us in a pinch with early check in after dealing with 2 flat tires that left us stuck for a day on our road trip. We are so glad we stayed here.
- DEDerek EDec 25, 20255.0Excellent stay. The hotel was spotless, well maintained, and very welcoming. Housekeeping did an outstanding job throughout our stay. The entire staff was courteous and professional, and MORGAN in particular deserves recognition for exceptional customer service. Morgan was friendly, attentive, and made the experience noticeably better. Having an onsite restaurant was very convenient, especially when traveling. This will be the only hotel we stay at near the DSM airport going forward. Highly recommended.
- ADAmy DennisDec 17, 20255.0My mother flew into Des Moines and could not make it to her destination and was able to get a room here and they provided a shuttle to the hotel. The staff treated her so kindly and helped her with needs and made sure she was well taken care of. They even let her do a late checkout the next day because her ride was delayed due to weather. I could not be more pleased with they way they treated her. Thank you!!
- AJApril James-TurnerDec 10, 20255.0I want to say thank you to all the staff at the Hilton Garden Inn. The food and service was absolutely amazing! Our waiter was Latoya and she made sure we had the best meals.Also the front desk staff was so helpful ESPECIALLY MRS. MICHELLE! My parents and I came from Texas to visit my son and was trying to return back but was stuck in a snow blizzard right after Thanksgiving she was so helpful. Michelle made sure to let us know what is going with our flights each time and that we were comfortable. Ms. Charlotte handled delayed flights customers with professionalism even when they were anxietious.I truly appreciated ABSOLUTELY EVERYTHING. Thank you so much for taking great care of us!!! Yours truly April, Tracy, Sammy James
- BPBrandon PylesNov 2, 20255.0We've stayed here a few times now for the proximity to the airport, which is very convenient. The staff are always great and the hotel itself and rooms have always been clean and nice. No complaints. The adjoining restaurant is also convenient and delicious.
Frequently Asked Questions About Hilton Garden Inn Des Moines Airport
What types of parking are available at Hilton Garden Inn Des Moines Airport?
The hotel offers free self-parking and accessible parking for guests.
Is Hilton Garden Inn Des Moines Airport pet-friendly?
Yes, both cats and dogs are welcome at the hotel.
Does the hotel provide airport shuttle services?
Yes, Hilton Garden Inn Des Moines Airport offers a free airport shuttle service to guests.
What dining options are available at or near Hilton Garden Inn Des Moines Airport?
The hotel features one restaurant and a bar, and is located next to the award-winning Johnny’s Italian Steakhouse.
Are there fitness facilities available at the hotel?
Yes, guests can use the hotel's fitness center free of charge.
What are the check-in and check-out times at Hilton Garden Inn Des Moines Airport?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM.
Is Hilton Garden Inn Des Moines Airport accessible for guests with mobility needs?
Yes, the hotel has accessible parking and elevators to accommodate guests with mobility needs.
What nearby attractions can guests visit around Hilton Garden Inn Des Moines Airport?
Nearby attractions include Blank Park Zoo (5-minute drive), Gray’s Lake Park (10 minutes), and Des Moines Water Works Park (within 10 minutes).
What nearby hotels are located around Hilton Garden Inn Des Moines Airport?
Nearby hotels include DoubleTree by Hilton Hotel Des Moines Airport, Fairfield Inn and Suites by Marriott Des Moines Airport, Homewood Suites by Hilton Des Moines Airport, and Ramada Des Moines Airport.
Is Wi-Fi available at Hilton Garden Inn Des Moines Airport?
Yes, free Wi-Fi is available in public areas of the hotel, including a public internet terminal.