Hampton Inn Des Moines-Airport

4.0
746 reviews

About

Hotel
Directly across the street from Des Moines International Airport, our hotel provides convenience and comfort. Our free hotel shuttle ensures you can easily travel to the airport and explore destinations within a two-mile radius. A variety of local restaurants are within two miles. Start your day right with our free, hot breakfast, served daily, ensuring you have the energy you need to tackle your day. Stay connected with our free WiFi, available throughout the hotel, and keep up with your fitness routine in our 24-hour fitness center. For those planning a longer stay, our Park and Fly service allows you to leave your car with us for up to 7 days, making your travel experience seamless and stress-free. Our 24-hour business center is equipped with everything you need to stay productive, whether you're catching up on work or planning your next adventure.

Location

Hampton Inn Des Moines-Airport
5001 Fleur Drive, Des Moines, IA
50321, United States

Hours

Reviews

4.0
746 reviews
5 stars
326
4 stars
229
3 stars
112
2 stars
30
1 star
49

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Many customers praised the staff for being friendly, helpful, and accommodating.

Cleanliness Issues

Several reviews highlighted cleanliness problems, including dirty rooms and bathrooms, with some guests reporting bugs and mold.

Breakfast Quality

The breakfast received mixed reviews, with some guests enjoying it while others found it lacking in variety and freshness.

Room Condition

Guests noted that the rooms were often dated and in need of upgrades, with some reporting issues like noise and malfunctioning amenities.

Location Convenience

The hotel is well-located near the airport, making it convenient for travelers, though some guests mentioned noise from nearby flights.
  • MK
    Margaret Keeling
    Oct 18, 2025
    4.0
    Very courteous & professional workers. Breakfast was extremely flavorful....love how they have coffee 24/7 & treats like cookies. Will stay again & recommend to others who come thru des Moines, IA.
  • MR
    MtZ Reviewz
    Oct 4, 2025
    5.0
    I think the notable thing about Hamptons is the staff are always friendly whether it’s when you walk in and the person at the check-in counters there or the people cleaning out the rooms changing out beds. Everyone is always kind and hold a door for you or says hi you just never feel like ignored. I think that’s one of the marks of Hampton That is above everyone else. All the staff are friendly. The rooms are clean. The beds are comfortable and they have the bottle soap and shampoo now, but they also have a little bar soap so plenty of options and lots of towels being near the airport. It was not loud
  • OR
    Ofelia Ruiz
    Sep 27, 2025
    5.0
    Clean and organized
  • VB
    Victoria Blopflop
    Sep 9, 2025
    1.0
    I would never stay at this Hampton Inn again. The room was disgusting, flies buzzing around and the bathroom was anything but clean. When I brought up the bugs to the front desk, the staff was completely dismissive and acted like it was normal, which is beyond unacceptable. To make matters worse, the checkout process was ridiculous. Instead of being able to say something at a reasonable time in the morning before departure, I was told I had to come down in the middle of the night to take care of it. Who thinks that’s a good idea for guests? The front desk team was rude every step of the way, and it was clear they had no interest in addressing concerns or making the stay better. Between the filthy bathroom, bugs in the room, and unhelpful staff, this was one of the worst hotel experiences I’ve ever had.
  • SS
    S. Stone
    Sep 7, 2025
    3.0
    They were very nice, but the air conditioner in the room made a lot of banging noises when it shut off. Only there one night.

Frequently Asked Questions About Hampton Inn Des Moines-Airport

What are the check-in and check-out times at Hampton Inn Des Moines-Airport?

Check-in starts at 3:00 PM and check-out is at 11:00 AM.

Is there free breakfast available at the hotel?

Yes, a free hot breakfast is served daily from 6 AM to 10 AM.