Business Details
About
Hotel
Daily Resort Charge includes: Internet access; morning beach yoga & afternoon garden yoga; meditation & stretch class; beach cruiser bikes; twice daily scuba clinics; photography session; hula & ukulele lessons; two water bottles per stay with refill stations throughout resort; beach umbrellas.
Location
Hours
Reviews
4.9
236 reviews
5 stars
212
4 stars
18
3 stars3
2 stars2
1 star1
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers consistently praised the exceptional service provided by the staff, highlighting their helpfulness and responsiveness.
Accommodations
The villas were noted for their spaciousness, cleanliness, and well-equipped kitchens, making them ideal for families and groups.
Location
The property is well-located near the beach and offers easy access to the Grand Wailea resort facilities, enhancing the overall experience.
Amenities
Guests enjoyed the beautiful grounds, pools, and additional services like on-demand shuttles and massage cabanas.
Concerns
Some reviews mentioned issues with theft by housekeeping and inconsistencies in villa quality, particularly regarding furnishings and amenities.
- AFAugusto FranklinJul 7, 20255.0O local é privilegiado, próximo à praia, piscina de ótima qualidade e com serviço de alto padrão. Os jardins são bonitos e muito bem cuidados. O serviço de quartos é impecável.
- BKBriana KnabeMay 27, 20252.0BEWARE THEFT BY HOUSEKEEPERS. Our villa was beautiful (75-3). The master bed mattress was very old and uncomfortable. Service at the pool and restaurants was great. On our last full day, my niece took off her necklace and put on her dresser for the first time of the trip to go tan at the pool. We came home early afternoon after the housekeepers were there and her necklace was gone. I immediately called the desk, who up until then had been very responsive. We had seen the housekeepers still on property and were hoping if the necklace got swept up in a towel, they could find it before washing. The desk said they'd call back, never did. They never contacted housekeeping. After several more calls, they finally sent "security": a guy with a form to file and insurance claim who said he had no way of contacting housekeeping. No one from the hotel has every reached out or responded. To top it off, the insurance eventually denied her claim for the necklace (from Tiffany's and a recent graduation gift). The housekeepers have ZERO reason to stop stealing as the hotel does not care. Sadly, we had a great trip but will NEVER return to Grand Wailea.
- HSHawaiian steelAug 8, 20194.0very friendly service and beautiful hotel with nice views. Lots of restaurant and food choices. Live entertainment in the evening, some art for sale in lobby area. Good selection of drinks at lobby area bar. Our server was awesome, he definitely had aloha! It's four seasons so expect everything to be expensive!!! Drinks ,food, everything 💰
- APAlfredo POct 18, 20175.0Muy grande, confortable, amables y de lujo
Frequently Asked Questions About Ho olei at Grand Wailea
What types of payment are accepted at Ho olei at Grand Wailea?
Ho olei at Grand Wailea accepts American Express, Cash, Diners Club, Discover, Mastercard, and Visa.
Is parking available for guests and is there a charge?
Yes, free self-parking is available for guests at Ho olei at Grand Wailea.
What are the check-in and check-out times at the resort?
Check-in time is at 4:00 PM and check-out time is at 11:00 AM.
Does the resort offer free Wi-Fi?
Yes, free Wi-Fi is available in public areas and there is a public internet terminal.
Are pets allowed at Ho olei at Grand Wailea?
No, pets including cats and dogs are not allowed at the resort.
Is Ho olei at Grand Wailea accessible for guests with mobility needs?
Yes, the resort offers accessible parking, an accessible elevator, and is mobility accessible.
What amenities related to pools and fitness are available at the resort?
There are 5 outdoor pools, 1 indoor pool, a hot tub, and a free fitness center available for guests.
Are there restaurants and bars on the property?
Yes, the resort has 8 restaurants, a bar, and offers table service and room service.
What nearby places can guests visit for dining options?
Guests can visit nearby restaurants such as Day Kitchen, Cafe Kula, Humuhumunukunukuāpuaʻa, and Olivine for a variety of dining experiences.
How can guests arrange car rentals and explore the surrounding area?
Enterprise Rent-A-Car nearby offers car rentals to guests who want to explore Wailea and surrounding locations like Haleakala National Park.
What wellness or spa facilities are available close to the resort?
Guests can visit The biostation at Grand Wailea and Kilolani Spa at Grand Wailea nearby for spa, beauty, and wellness services.