Business Details
About
HotelEmbassy Suites
Embassy Suites by Hilton Oahu Kapolei is a contemporary, all-suite hotel that offers a central location close to attractions such as Paradise Cove, Pearl Harbor, world-class shopping, and Oahu's championship golf courses.
Each of our spacious suites offer a comfortable living space with sofa sleeper, work desk, and a wet bar area with mini-fridge, microwave and. coffeemaker. Keep connected with complimentary in-room WiFi and stay entertained with our 55-inch LED TV.
Our Kapolei hotel also features a modern air-conditioned fitness center accessible 24/7, coin-operated laundry facilities, and a sundeck with outdoor pool and whirlpool.
Each morning guests enjoy our made-to-order hot breakfast and nightly Manager Reception with hosted cocktails and light snacks. Join us for dinner at our Sprigs Grille or lounge in our Gyu-Masu Japanese Restaurant serving a selection of tropical drinks and light bites. Room service is available for dinner service nightly for convenient in-suite dining. Our Suite Shoppe is also available 24/7 with basic travel amenities, cold beverages, light snacks, and refreshing treats.
Location
Embassy Suites by Hilton Oahu Kapolei
725 Manawai St., Kapolei, HI
96707, United States
Hours
Reviews
4.5
938 reviews
5 stars
632
4 stars
183
3 stars
73
2 stars
31
1 star
19
What are people saying?
AI-generated from recent customer reviews
Staff Friendliness
Customers consistently praised the staff for being friendly, accommodating, and providing excellent service.
Breakfast Quality
The complimentary breakfast, especially the made-to-order omelets, received high marks from guests for its quality and variety.
Room Cleanliness
While many guests found the rooms clean and well-maintained, there were several reports of cleanliness issues that need addressing.
Location
The hotel is appreciated for its quiet location away from tourist areas, but some guests noted it may be inconvenient for those wanting to access beaches and attractions.
Housekeeping Issues
Several reviews highlighted inconsistent housekeeping services, with some guests reporting rooms not being cleaned properly or on time.
- TDT D5 days ago4.0I stayed for seven nights and overall the experience was pleasant. Breakfast was really good, specially the fresh omelets. Staff are overall pretty helpful and pleasant. The only problem that I had was with housekeeping, not replacing the bed sheet. We had some cough medicine spill (red color) and I left the sheet visible for the person to replace. Three days pass by and the person never relaced the sheet. I had to call Front Desk in order for them to replace the sheet. Parking can be expensive per night, however, you can park your vehicle in the street if you find a parking spot. The hotel is very comfortable and location is very good as well. You must bring your own fire sticker, if you want to watch Netflix or other Movie Apps. They only have cable TV. Overall, I recommend anyone to stay there.
- KMKrissy MillerJan 4, 20264.0We had a really nice stay here. The staff was super helpful, they are pet friendly and located close to everything in Kapolei with easy access to the west side.
- MWM WJan 3, 20263.0We stayed for 1wk... took off "do not disturb" sign for morning turndown 2x... both times no turn down. So I threw out our own trash with paper bag from Foodland (Walmart NO LONGER offer free bags!!!) for house keeping to take away in hall way. Due to missed turn down services, I had to ask for more towels delivered AND more TP...to their credit house keeping delivered quickly.
- JYJason Benham (YourS3LF)Dec 26, 20255.0Very happy staff. Extremely accommodating. Nice area and amenities. The food amd drinks are good as well.
- THTammie HaleyDec 17, 20255.0Nice quiet location. High-quality free breakfast. Rooms were quite nice. (Although we would have liked more room to walk around the beds.) The evening reception was nice. We enjoyed the cocktails.
Frequently Asked Questions About Embassy Suites by Hilton Oahu Kapolei
What is the check-in and check-out time at Embassy Suites by Hilton Oahu Kapolei?
Check-in is at 3:00 PM and check-out is at 11:00 AM.
Does Embassy Suites by Hilton Oahu Kapolei offer free breakfast?
Yes, free made-to-order hot breakfast is available every morning.
Are pets allowed at Embassy Suites by Hilton Oahu Kapolei?
Yes, both cats and dogs are welcome at the hotel.
Is there a fitness center available at the hotel?
Yes, the hotel has a modern air-conditioned fitness center accessible 24/7, including elliptical machines, free weights, treadmills, and weight machines.
Does the hotel provide parking and is it accessible?
Yes, self-parking is available and the hotel offers accessible parking spots.
What dining options are available at Embassy Suites by Hilton Oahu Kapolei?
The hotel features two restaurants: Sprigs Grille and Gyu-Masu Japanese Restaurant. Room service is also available nightly.
Is WiFi available for guests at Embassy Suites by Hilton Oahu Kapolei?
Yes, free WiFi is available in guest rooms and public areas, including public internet terminals.
What nearby places should visitors check out around Embassy Suites by Hilton Oahu Kapolei?
Guests can visit Paradise Cove, Pearl Harbor, world-class shopping, and championship golf courses. Nearby dining options include Best Side Pies and Kenjiro’s Island Grill, while Starbucks is convenient for coffee lovers.
Are there convenience stores or banks near the hotel for quick errands?
Yes, nearby convenience stores such as Seven Eleven (Hawaii) and 7ElevenHI are available, along with First Hawaiian Bank ATM and American Savings Bank for banking needs.
How can the nearby hotels and accommodations assist guests visiting Embassy Suites by Hilton Oahu Kapolei?
Nearby hotels like Residence Inn by Marriott Oahu Kapolei and Kapolei Lofts provide additional lodging options and amenities for those looking for alternative accommodations or extended stays.