Business Details
About
Hotel
Embassy Suites by Hilton Oahu Kapolei is a contemporary, all-suite hotel that offers a central location close to attractions such as Paradise Cove, Pearl Harbor, world-class shopping, and Oahu's championship golf courses.
Each of our spacious suites offer a comfortable living space with sofa sleeper, work desk, and a wet bar area with mini-fridge, microwave and. coffeemaker. Keep connected with complimentary in-room WiFi and stay entertained with our 55-inch LED TV.
Our Kapolei hotel also features a modern air-conditioned fitness center accessible 24/7, coin-operated laundry facilities, and a sundeck with outdoor pool and whirlpool.
Each morning guests enjoy our made-to-order hot breakfast and nightly Manager Reception with hosted cocktails and light snacks. Join us for dinner at our Sprigs Grille or lounge in our Gyu-Masu Japanese Restaurant serving a selection of tropical drinks and light bites. Room service is available for dinner service nightly for convenient in-suite dining. Our Suite Shoppe is also available 24/7 with basic travel amenities, cold beverages, light snacks, and refreshing treats.
Location
Embassy Suites by Hilton Oahu Kapolei
725 Manawai St., Kapolei, HI
96707, United States
Hours
Reviews
4.5
929 reviews
5 stars
629
4 stars
179
3 stars
71
2 stars
31
1 star
19
What are people saying?
AI-generated from recent customer reviews
Staff Service
Customers consistently praised the friendly and accommodating staff, highlighting their helpfulness and warm hospitality.
Breakfast Quality
The complimentary breakfast received positive feedback for its variety and quality, particularly the made-to-order omelets.
Room Cleanliness
While many guests found the rooms clean and comfortable, there were several complaints about unclean conditions and inadequate housekeeping.
Location
The hotel is noted for its convenient location for accessing local attractions, but some guests mentioned it requires a car to reach beaches and other tourist spots.
Parking Fees
Guests expressed dissatisfaction with the high parking fees, especially for long-term stays.
- CMCrystal McCoy4 days ago5.0The 2 complimentary drinks and the made to order omelet is always a must and is made to perfection every time.
- RFRosanna Fau5 days ago5.0The service is great and we love how the gates recognize us as we leave. Walking into breakfast is great, the people def give the Aloha spirit. As a tourist, we have many questions of where and what to do and Asia has been greet and has always been welcoming about it and has always greeted us when we walk in and out of the hotel. She had amazing customer service.
- MHMānuka HonNov 14, 20254.0Excellent breakfast and housekeeping service.I like the juicy omelette very much. The evening reception is also unmissable, chips with ranch are so delicious. Front desk provides standard service being helpful, it would be better if they could tailor to the needs of guests and answer questions with consistency e.g whether there is a promotional code for internet access. AC in the room doesn’t work well, staying in room over the night is cold.
- EGElk GroveOct 28, 20255.0Recently we had a six-night stay at this Embassy Inn and it was a postive experience. For our purposes, it was located near our family, which was the purpose of our visit. Likewise, given its location, it was easy to travel via our vehicle to several places on Oahu. The hotel front desk staff were helpful, and the staff at breakfast and the evening reception were welcoming. The rooms were clean and well-organized. However, on two occasions when we returned to the room for a late-afternoon refresh around 530, our room had not been made. The housekeeping staff arrived late, and instead of having the room cleaned, we just asked for clean towels, to have the trash emptied, and to have the morning coffee refreshed. They were apologetic, and we understand there might be staffing challenges for the innkeeper. One thing to note about this hotel is that there is a $40-per-day parking fee. Fortunately, there is safe street parking, and we never had a problem finding a spot. When we revisit our family, we will stay here again.
- RDRobert DefordOct 20, 20252.0Small rooms compared to the pictures u have to pay to park on location even if u have a room for a long stay period gotta screw the visitors somehow along with the cost of the room we spent a week here figured parking was included being a long term guest there breakfast is standard quality hotel breakfast with a live omelet cooker other wise enjoy the paper thin bacon and your yogurt sample
Frequently Asked Questions About Embassy Suites by Hilton Oahu Kapolei
What is the check-in and check-out time at Embassy Suites by Hilton Oahu Kapolei?
Check-in is at 3:00 PM and check-out is at 11:00 AM.
Does Embassy Suites by Hilton Oahu Kapolei offer free breakfast?
Yes, free made-to-order hot breakfast is available every morning.
Are pets allowed at Embassy Suites by Hilton Oahu Kapolei?
Yes, both cats and dogs are welcome at the hotel.
Is there a fitness center available at the hotel?
Yes, the hotel has a modern air-conditioned fitness center accessible 24/7, including elliptical machines, free weights, treadmills, and weight machines.
Does the hotel provide parking and is it accessible?
Yes, self-parking is available and the hotel offers accessible parking spots.
What dining options are available at Embassy Suites by Hilton Oahu Kapolei?
The hotel features two restaurants: Sprigs Grille and Gyu-Masu Japanese Restaurant. Room service is also available nightly.
Is WiFi available for guests at Embassy Suites by Hilton Oahu Kapolei?
Yes, free WiFi is available in guest rooms and public areas, including public internet terminals.
What nearby places should visitors check out around Embassy Suites by Hilton Oahu Kapolei?
Guests can visit Paradise Cove, Pearl Harbor, world-class shopping, and championship golf courses. Nearby dining options include Best Side Pies and Kenjiro’s Island Grill, while Starbucks is convenient for coffee lovers.
Are there convenience stores or banks near the hotel for quick errands?
Yes, nearby convenience stores such as Seven Eleven (Hawaii) and 7ElevenHI are available, along with First Hawaiian Bank ATM and American Savings Bank for banking needs.
How can the nearby hotels and accommodations assist guests visiting Embassy Suites by Hilton Oahu Kapolei?
Nearby hotels like Residence Inn by Marriott Oahu Kapolei and Kapolei Lofts provide additional lodging options and amenities for those looking for alternative accommodations or extended stays.