Hampton Inn Locust Grove

Reviews

• DI

  Decipher Life Ministries Inc.

  Nov 11, 2025
  5.0
  Nice and clean. Great staff.
• DS

  Don Sigler

  Nov 10, 2025
  4.0
  Clean, friendly staff.
• EB

  Evelyn Billings

  Oct 17, 2025
  5.0
  Everything was amazing about my experience here. And Earlene every morning worked so hard making breakfast for everyone she did such an amazing job
• CB

  Carol Berner

  Oct 10, 2025
  3.0
  The door to the room was heavy and difficult to open.
• AA

  Amber

  Oct 3, 2025
  1.0
  I stayed at the Hampton Inn Locust Grove (345 Tanger Blvd, Locust Grove, GA) while my home was under repairs, and unfortunately, the experience was extremely disappointing. First, my daughter and I discovered mold in our room, which was very concerning since we are both allergic. Although the staff switched our room, the exposure still impacted her health, and she ended up needing hospital attention. Second, I was told at check-in that my dog could stay with us, but later was informed otherwise. This caused unnecessary stress, as I had to travel back and forth to check on him. Both housekeeping and front desk staff can confirm that the dog never stayed in the room. Third, we were threatened with termination of our stay over an accusation of having a hot plate. In reality, it was just a small food warmer, which I brought to the front desk immediately when asked. The manager eventually apologized, but the way the situation was handled created more stress during an already difficult time. To make matters worse, I contacted the manager twice by phone and left messages with no call back, and I also sent two emails that were never answered. The lack of communication and accountability is unacceptable. I will be reaching out to corporate and will keep everyone updated on the outcome. Overall, the lack of consistency, poor communication, and unprofessional handling of these situations made our stay unacceptable. I do not recommend this location, especially if you are traveling with family or have health concerns. Update 10/10/25: per your response Thank you for responding. However, your statement is inaccurate and misleading, and I’d like to clarify the facts. First, may I ask — are you Antonio Cole? That’s the name of the manager I originally emailed and called, yet this reply appears to come from someone else. I want to be sure who is actually responding, since accountability matters. 1.Communication Did Occur. I sent two detailed emails (on September 22 and October 1, 2025) and left two voicemail messages. I have timestamped screenshots confirming both were sent and received. To claim no correspondence was received is simply not true. 2.Mold and Health Impact. The photo I sent clearly shows visible mold in the first room. If, as you state, “no evidence of mold” was found, then why were we immediately moved to another room after I shared the image? Not only that we didn’t even stay there THAT NIGHT!!! My daughter—who is allergic—became ill and required hospital care due to the exposure. Denying this after your staff acknowledged the issue and relocated us is unacceptable. 3.Pet Policy Miscommunication. At check-in, I was told my dog could stay, then later informed otherwise. The dog never stayed in the room, which can be confirmed by housekeeper Morgan and front desk staff. The inconsistency caused unnecessary stress while our home was under repair. 4.Food Warmer vs. Hot Plate. I did not use a hot plate. It was a small food warmer, which I voluntarily brought to the front desk when asked. The manager YOU on duty apologized for the misunderstanding. Prior to that, we were threatened with termination of our stay by YOU, which was completely unnecessary and stressful. THATS WHY I WAS ANNOYED! Your response minimizes the seriousness of what happened and contains false information that contradicts your own staff’s actions. I will be forwarding all documentation — including the mold photo, hospital record, and proof of emails — to Hampton Inn Corporate Guest Assistance for review. I sincerely hope this matter is handled with the honesty and professionalism Hampton guests should expect. — Amber Martin

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