Embassy Suites by Hilton Atlanta Kennesaw Town Center

4.2
1730 reviews

About

HotelEmbassy Suites
The hotel is the only upscale, all suite, full-service hotel in the Kennesaw Town Center area. Our spacious two-room suites offer comfort and convenience. Take advantage of the full work space in the living room and a separate sleeping area. Each suite features a wet bar, microwave, refrigerator, coffee maker and sleeper sofa. Join us at the on-site Ruth's Chris Steak House for a fine-dining experience or in the privacy of your suite with our enticing room service menu. Enjoy complimentary beverages and light snacks at our nightly reception or venture outside our hotel to a multitude of nearby restaurants. With so many choices, you'll be able to satisfy any craving. Wedding, reunions, and meetings go from a simple idea to a detailed dream come true. The professionals at our Embassy Suites hotel in Kennesaw are eager to help plan your ideal event. With over 5,500 square feet of flexible meeting space, accommodating 15 to 400 guests is a piece of cake!

Location

Embassy Suites by Hilton Atlanta Kennesaw Town Center
620 Chastain Road, Kennesaw, GA
30144, United States

Hours

Reviews

4.2
1,730 reviews
5 stars
966
4 stars
419
3 stars
141
2 stars
82
1 star
122

What are people saying?

AI-generated from recent customer reviews

Staff Service

Many customers praised the staff for being friendly, helpful, and accommodating, although some reported inconsistent service quality.

Cleanliness Issues

Several reviews highlighted cleanliness problems, including dirty rooms and common areas, with some guests expressing serious concerns about hygiene.

Breakfast Quality

The breakfast received mixed reviews; while some enjoyed the variety and quality, others found it lacking and poorly managed.

Parking Concerns

Numerous guests expressed frustration over the paid parking situation, citing limited availability and inconvenience.

Room Condition

Feedback on room conditions varied, with some guests appreciating the spaciousness and modern decor, while others noted outdated features and maintenance issues.
  • JA
    jon íïìa
    Jan 4, 2026
    4.0
    Great location and friendly staff. The room is a bit older and needs some small tender love and care. The setup isn't like a traditional Embassy Suites hotel where there is a large atrium with a large breakfast area.
  • WD
    Warren D
    Dec 29, 2025
    1.0
    We have stayed at this Embassy Suites in Kennesaw three times. We have also eaten dinner at Ruth Chris each time. We will not be staying here again. Our issue is with the hotel and not the restaurant. I am not even sure why they have a front desk staff. They all spend more times on their phones than anything. We have never once been greeted. They don’t even look up when you are walking by or in the area. When you do have to engage them. They act like they are being put out. The breakfast staff is the same way. I am not sure why but this place could double for a dog kennel. Be prepared to wait for a second elevator due to dogs. I have never seen so many fake service dogs.
  • KG
    Keisha Gober
    Dec 23, 2025
    5.0
    I recently stayed at the Embassy Suites and had a great experience overall. The location is excellent—right next to several restaurants, bars, gas stations, and close to the mall. We stayed for one night, and the room was cozy, extremely nice, and very modern. Breakfast was great, and the staff was friendly and welcoming. The only downside was a strong cologne smell in our suite, likely from the prior guest or housekeeping. The scent was heavy throughout the entire suite, and in the middle of the night I had to use my asthma inhaler. The room number was 737, and I hope the smell has since subsided. Aside from that issue, the stay was excellent, and I would still recommend this hotel.
  • CZ
    Carla Z
    Dec 15, 2025
    5.0
    Excellent stay! Great breakfast buffet, however, everyone agreed there was always too much salt on the potatoes. Nice clean rooms but the corners of the flooring could be cleaned a little more frequently. I highly recommend this hotel.
  • PV
    Paul Vogler
    Dec 12, 2025
    5.0
    We had the pleasure of performing at a holiday event last night at the Embassy Suites Town Center, and the staff was absolutely amazing. From the moment we arrived, everyone was welcoming, professional, and incredibly helpful. Melody went above and beyond to make us feel right at home and was wonderful with the guests—attentive, friendly, and a true professional. It was a pleasure working with such a great team, and we look forward to returning!

Frequently Asked Questions About Embassy Suites by Hilton Atlanta Kennesaw Town Center

What types of suites does Embassy Suites by Hilton Atlanta Kennesaw Town Center offer?

The hotel offers spacious two-room suites featuring a living room workspace, separate sleeping area, wet bar, microwave, refrigerator, coffee maker, and sleeper sofa.

Is breakfast included with my stay at the hotel?

Yes, complimentary breakfast is available for all guests.