Business Details
About
HotelHilton
Creek Technology Park in the Northeastern suburbs of Atlanta. The Hilton Garden Inn is located 40 miles from Jackson/Hartsfield International Airport.
The hotel is close to multiple area attractions: Big Creek Greenway - 6 miles, Chattahoochee River - 5 miles, Gas South Arena - 9 miles, Lake Lanier - 18 miles, Mall of Georgia - 14 miles, Helen - 60 miles, Public Golf Course - 2 miles, Shakerag Park - 3 miles, Stone Mountain Park - 30 miles, Ameris Bank Amphitheatre - 10 miles.
The hotel is certain to please the busy executive or leisure travelers. The Hilton Garden Inn offers an array of special amenities including complimentary high-speed wireless Internet access, in-room hospitality center with a microwave, refrigerator and coffee maker, two dual line phones with voicemail and data ports, large work desk and ergonomic chairs, 24-hour complimentary business center with direct printing access.
When our guests are ready for relaxation or some fun, the large outdoor pool and spa are available. The hotel also has an extensive fitness center open 24 hours. Guests will find many area restaurants nearby.
Convenient businesses within the Johns Creek Technology Park include: AGCO - 4.5 miles, Arris - 1 mile, CIBA Vision - 2 blocks, GE Healthcare - 2 blocks, Kraft Foods - 0.5 miles, Nordson - 2 blocks, State Farm - 1 block.
The hotel offers 1,350 square feet of meeting space that accommodates up to 50 people. The hotel offers catering services for meetings. Our Hilton Garden Inn hotel restaurant, the Great American Grill, serves freshly prepared breakfasts daily. The Pavilion Pantry has a selection of refrigerated, frozen and microwaveable packaged items perfect for in-room preparation.
***** Everything. Right Where You Need It. *****
Location
Hilton Garden Inn Atlanta North/Johns Creek
11695 Medlock Bridge Road, Johns Creek, GA
30097, United States
Hours
Reviews
4.2
766 reviews
5 stars
421
4 stars
188
3 stars
68
2 stars
30
1 star
59
What are people saying?
AI-generated from recent customer reviews
Staff Performance
While many customers praised the staff for being friendly and helpful, there were numerous complaints about unresponsive management and poor customer service.
Cleanliness Issues
Several reviews highlighted cleanliness problems, including reports of bugs, unclean bathrooms, and outdated room conditions.
Breakfast Quality
Many guests expressed dissatisfaction with the breakfast, citing high prices for low-quality food and a lack of variety.
Room Conditions
Numerous reviews mentioned issues with room maintenance, including broken appliances, thin walls, and outdated decor.
Renovation Complaints
Several guests noted ongoing renovations that caused disruptions and were not adequately communicated prior to their stay.
- TETiffany Eli3 days ago5.0I stayed here for business and the customer service was amazing. Shan at the front desk was a complete joy to interact with and she made sure my stay was easy and comfortable. I would stay here again because of my experience with her. Thank you
- RSRon ShaferDec 28, 20255.0Great hotel. Very modern and clean. The front desk staff were great! Good location in north Atlanta. Quiet room. The HVAC wall unit was a little noisy, but no more so than other hotels I've stayed in. We will definitely stay there again.
- LCLei David ChenDec 25, 20252.0This hotel is junk. To be clear, the staff is not. Most of them have been friendly, helpful, patient and accommodating, but this hotel is a piece of junk. We've been moved to four different rooms already, and every single time there's a problem. First room, we couldn't even get in. The front desk tried swapping our card twice, then finally just said the battery on the door lock must be broken. Second room, the toilet tank leaked, so throughout the night the toilet would just constantly flush over and over again. Third room, the water pressure in the shower was so weak, I was in there for 30 min trying to wash all my suds off. The attached photo tells everything. Fourth room, live TV channels didn't work. As it turns out, this wasn't a problem with this room. Every room had this problem, and they had to refresh their system to get things working. Okay, it is Christmas, so there hasn't been anyone around all week to repair things. And, as mentioned, the staff has been accommodating with helping us find a room that has no problems. It's just no room in this hotel has no problems. Every new room, the question is always what's going to be wrong this time? Don't book this Hilton. It's more expensive next door at the Hampton Inn & Suites, but that's basically the newer, improved and unbroken version of this hotel.
- SSSeeaNov 27, 20251.0The manager is not responsive and not caring the guest carefully. Once you leave the hotel although you had an issue, they don’t even try to solve it. I was not aware of that they are charging on breakfast. I just grabbed a small piece of a fruit for myself, but when I realized they charge on the breakfast, I didn’t even eat a bite and left the bowl with a piece right away. They charged the breakfast for two people just because my wife is standing next to me. This is an absurd experience I ever had in a hotel. I don’t recommend this place at all.
- TPTanuja PNov 26, 20253.0Staff is welcoming but service no good
Frequently Asked Questions About Hilton Garden Inn Atlanta North/Johns Creek
What is the check-in and check-out time at Hilton Garden Inn Atlanta North/Johns Creek?
Check-in time is 3:00 PM and check-out time is 11:00 AM.
Does Hilton Garden Inn Atlanta North/Johns Creek offer free Wi-Fi?
Yes, complimentary high-speed Wi-Fi is available throughout the hotel, including public areas.
Are pets allowed at Hilton Garden Inn Atlanta North/Johns Creek?
Yes, both cats and dogs are welcome at the hotel.
Is there free parking available at the Hilton Garden Inn Atlanta North/Johns Creek?
Yes, self-parking is available for free at the hotel.
What dining options are available at the Hilton Garden Inn Atlanta North/Johns Creek?
The hotel features the Great American Grill restaurant serving freshly prepared breakfasts daily, plus a Pavilion Pantry with various packaged items for in-room preparation. Room service is also available.
Is the Hilton Garden Inn Atlanta North/Johns Creek accessible for guests with mobility needs?
Yes, the hotel has accessible parking, elevators, and is mobility accessible overall.
What recreational facilities does the hotel offer?
Guests can enjoy a large outdoor pool, a fitness center open 24 hours, and kid-friendly activities at the hotel.
Are there any nearby medical facilities to Hilton Garden Inn Atlanta North/Johns Creek?
Yes, nearby medical facilities include Dr. Curves hospital, Advanced Plastic Surgery Solutions, Southern Vein & Laser Center, North Atlanta Dermatology, Northside McGinnis Ferry Imaging, and MRI & Imaging of Georgia.
What local amenities or services are near Hilton Garden Inn Atlanta North/Johns Creek for guests' convenience?
Guests can access the LibertyX Bitcoin ATM for currency exchange, various insurance agencies such as Peace of mind ประกันชีวิต by Thida, Nadia ที่ปรึกษาประกันชีวิตในอเมริกา, and multiple banks including United Community Bank.
What nearby attractions can guests visit while staying at Hilton Garden Inn Atlanta North/Johns Creek?
Nearby attractions include Big Creek Greenway, Chattahoochee River, Gas South Arena, Lake Lanier, Mall of Georgia, Shakerag Park, Stone Mountain Park, and Ameris Bank Amphitheatre, which guests can explore before or after their stay.