Business Details
About
Hotel
Creek Technology Park in the Northeastern suburbs of Atlanta. The Hilton Garden Inn is located 40 miles from Jackson/Hartsfield International Airport.
The hotel is close to multiple area attractions: Big Creek Greenway - 6 miles, Chattahoochee River - 5 miles, Gas South Arena - 9 miles, Lake Lanier - 18 miles, Mall of Georgia - 14 miles, Helen - 60 miles, Public Golf Course - 2 miles, Shakerag Park - 3 miles, Stone Mountain Park - 30 miles, Ameris Bank Amphitheatre - 10 miles.
The hotel is certain to please the busy executive or leisure travelers. The Hilton Garden Inn offers an array of special amenities including complimentary high-speed wireless Internet access, in-room hospitality center with a microwave, refrigerator and coffee maker, two dual line phones with voicemail and data ports, large work desk and ergonomic chairs, 24-hour complimentary business center with direct printing access.
When our guests are ready for relaxation or some fun, the large outdoor pool and spa are available. The hotel also has an extensive fitness center open 24 hours. Guests will find many area restaurants nearby.
Convenient businesses within the Johns Creek Technology Park include: AGCO - 4.5 miles, Arris - 1 mile, CIBA Vision - 2 blocks, GE Healthcare - 2 blocks, Kraft Foods - 0.5 miles, Nordson - 2 blocks, State Farm - 1 block.
The hotel offers 1,350 square feet of meeting space that accommodates up to 50 people. The hotel offers catering services for meetings. Our Hilton Garden Inn hotel restaurant, the Great American Grill, serves freshly prepared breakfasts daily. The Pavilion Pantry has a selection of refrigerated, frozen and microwaveable packaged items perfect for in-room preparation.
***** Everything. Right Where You Need It. *****
Location
Hilton Garden Inn Atlanta North/Johns Creek
11695 Medlock Bridge Road, Johns Creek, GA
30097, United States
Hours
Reviews
4.2
760 reviews
5 stars
419
4 stars
187
3 stars
67
2 stars
29
1 star
58
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many guests reported clean rooms and well-maintained facilities, although some noted issues with cleanliness in specific areas.
Customer Service
Staff received high praise for their friendliness and helpfulness, with several standout employees mentioned for their exceptional service.
Noise Issues
Multiple reviews highlighted problems with noise from thin walls and construction, impacting guests' comfort and sleep.
Breakfast Quality
The breakfast was frequently criticized for being overpriced and lacking variety, with many guests feeling it did not meet expectations.
Room Maintenance
Several guests reported maintenance issues in their rooms, including broken fixtures and low water pressure.
- SMSean MalhotraNov 14, 20251.0Huge ant infestation all over the place and a roach was into the building with us, just chillin. I don't recommend staying there, we left at 2am. Didn't receive a full or partial refund.
- KOK ONov 6, 20251.0Ant infestation on first room (5th floor) and second room (4th floor) after switch. TV won’t work, HVAC broken, thin wall and clogged sink. Front desk person challenged me when I told her my reservation included breakfast. Breakfast was horrible. When we told the front desk person (politely and discreetly) about the ant infestation and other problems as we checked out, I just got a blank stare from her. No “thank you for informing about the problem” or an apology on behalf of the hotel. Won’t return here.
- JSJenelle SamsNov 4, 20253.0Go about 100 feet and start at the Hampton. This place has the same amenities as a one star hotel like motel 6 or Red roof. The front desk individual only complained about to many people cheering in so he couldn't have his "lunch". The rooms have a bad design so the bathroom door blocks the entrance door. Nothing special especially for the price.
- DHDanny HryhorchukOct 30, 20251.0I am not one that leaves reviews but I feel like I need to, here. As I sit here with a loud buzz in my ear that sounds like a cheap air compressor. All day and all night. Every day and every night. They have a beautiful fire pit, but they won't light it. One person said that it was broken and another said that it is "an ordeal" to light. I am guessing the latter is correct. So if you're a smoker, bring a heavy coat. The door to the patio locks behind you and the key card won't get you in. So you can freeze to death waiting for someone to walk by, or wade through the bushes to get to the front door. The bar is dead. When the actual bartender is off, you can order beer or wine. Overpriced beer and wine. Peroid. The luggage carts are stupid. Think 6 dollar airport rental carts. The TV was screwy. It took me 3 days to get a remote control that worked. The house phone didn’t work. The light has been blinking on it since day 2 of my visit and they couldn't tell me what the message was about. Jut that "it may have been housekeeping." Nobody bothered to find out OR make the light quit blinking. I wanted to go to dinner and have a drink, so asked about the shuttle for the next evening. He couldn't tell me if he had someone to drive it the next day. I like to stay at HGIs because I can get a real, cooked to order breakfast, and an occasional dinner when I don't have time to go out. Not here. $14.00 will get you the same powdered egg and questionable sausage breakfast that they serve next door at Hampton for free. I have no idea about dinner. I never saw a menu. And it is the first hotel that I can think of that takes up their coffee at 10:30 with the breakfast. Yep. No coffee after breakfast. Oh- here's a good one: I was expecting an important letter. I asked about it every day. The lady at the front desk said that she DIDN’T KNOW WHERE THE MAILBOX WAS! No kidding. That's what she said. I suspect that she just didn't feel like getting up and doing it. I found it myself. And got my letter myself. Out of the mailbox that she had to drive past to get to work every day. I am checking out today. As I was rushing to get the last half a cup of coffee before they snatched it up, I asked the lady at the front desk if I could do a late checkout, she literally turned around and walked away. I had eye contact. It was like I wasn't there. Another employee had to go get her for me. She did give me until NOON to leave. So I guess there's that. But writing this review is probably going to make me late, now. Wish me luck. It is definitely a self-service hotel. Think Super8, but clean. No. Wait. Super 8s have coffee available all day. It may be ok for an overnighter, but I am not an overnight traveler. This property has made me re-evaluate where I stay in the future, that's for sure. It is almost depressing. I used to really like Hilton Garden Inns. Now, I am not so sure.
- THThomas HoganOct 29, 20253.0Comfortable and clean but I can hear everything going on in the next room. Paper thin walls. I can hear them coughing, watching videos on their phone, watching tv, not enjoyable.
Frequently Asked Questions About Hilton Garden Inn Atlanta North/Johns Creek
What is the check-in and check-out time at Hilton Garden Inn Atlanta North/Johns Creek?
Check-in time is 3:00 PM and check-out time is 11:00 AM.
Does Hilton Garden Inn Atlanta North/Johns Creek offer free Wi-Fi?
Yes, complimentary high-speed Wi-Fi is available throughout the hotel, including public areas.
Are pets allowed at Hilton Garden Inn Atlanta North/Johns Creek?
Yes, both cats and dogs are welcome at the hotel.
Is there free parking available at the Hilton Garden Inn Atlanta North/Johns Creek?
Yes, self-parking is available for free at the hotel.
What dining options are available at the Hilton Garden Inn Atlanta North/Johns Creek?
The hotel features the Great American Grill restaurant serving freshly prepared breakfasts daily, plus a Pavilion Pantry with various packaged items for in-room preparation. Room service is also available.
Is the Hilton Garden Inn Atlanta North/Johns Creek accessible for guests with mobility needs?
Yes, the hotel has accessible parking, elevators, and is mobility accessible overall.
What recreational facilities does the hotel offer?
Guests can enjoy a large outdoor pool, a fitness center open 24 hours, and kid-friendly activities at the hotel.
Are there any nearby medical facilities to Hilton Garden Inn Atlanta North/Johns Creek?
Yes, nearby medical facilities include Dr. Curves hospital, Advanced Plastic Surgery Solutions, Southern Vein & Laser Center, North Atlanta Dermatology, Northside McGinnis Ferry Imaging, and MRI & Imaging of Georgia.
What local amenities or services are near Hilton Garden Inn Atlanta North/Johns Creek for guests' convenience?
Guests can access the LibertyX Bitcoin ATM for currency exchange, various insurance agencies such as Peace of mind ประกันชีวิต by Thida, Nadia ที่ปรึกษาประกันชีวิตในอเมริกา, and multiple banks including United Community Bank.
What nearby attractions can guests visit while staying at Hilton Garden Inn Atlanta North/Johns Creek?
Nearby attractions include Big Creek Greenway, Chattahoochee River, Gas South Arena, Lake Lanier, Mall of Georgia, Shakerag Park, Stone Mountain Park, and Ameris Bank Amphitheatre, which guests can explore before or after their stay.