Business Details
About
Hotel
The Hampton Inn Helen hotel is located on the Chattahoochee River, one block from Main Street in downtown Helen, Georgia. Our hotel offers river access as well as shopping and dining convenience. We are within walking distance to many local attractions, shops, restaurants, lounges and entertainment centers. Unicoi State Park and Innsbruck Golf are only minutes away from our hotel.
A Bavarian-style hotel, the Hampton Inn Helen features one and two-room suites, equipped with whirlpool tubs, fireplaces, and kitchenettes. Half of our rooms offer balconies with views of the Chattahoochee River.
Amenities of our Hampton Inn hotel include complimentary hot breakfast, in-room coffeemaker and TV with cable. We also offer connecting rooms, cribs, irons, an outdoor pool and covered parking. Guest laundry and meeting/banquet facilities are available for a nominal fee.
We love having you here in Georgia at the Hampton Inn Helen!
Location
Hours
Reviews
4.3
1,236 reviews
5 stars
724
4 stars
293
3 stars
98
2 stars
60
1 star
61
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Numerous reviews highlighted significant cleanliness problems, including dirty rooms, stained linens, and unkempt public areas.
Location
The hotel's location received consistent praise for being convenient and within walking distance to attractions in Helen.
Staff Friendliness
Many guests noted the staff's friendliness and helpfulness, although some reported poor service experiences.
Room Condition
Several reviews mentioned that the rooms were outdated and in need of maintenance, with issues like mold, broken fixtures, and general wear.
Breakfast Quality
The breakfast offerings were described as decent by some, but others found it lacking in variety and quality.
- PZPascal Zeller (Dr Pascal Zeller)3 days ago2.0We stayed there on my birthday and it was horrible. There was hair, dirt and candy wrapping everywhere. We went to the front desk and reported it but the manager didn’t even bother to check into it and contact us. This was the worst Hilton ever! Don’t book your stay there. It’s not worth your money!!
- RPRon PorterNov 11, 20253.0I try to only stay at a Hilton facility when traveling for business or vacations. Unfortunately, more and more Hiltons are missing the little items. No shampoo or no hand soap or shower gel. I know I can contact the front desk but too late when in the shower. Breakfast was very poor.
- DTDiana TaylorNov 8, 20255.05-Star, great place to stay in Helen. Walking distance to ALL the stores/restaurants, our room was on the river, had a fireplace that was beautiful and gently warmed the room, a 2-person jacuzzi tub-perfect for soaking in with your Sweetie!! Yummy hot breakfast in the morning and fresh baked cookies and hot beverages throughout the day. Staff was very friendly and helpful!!! Will definately be back. Oh and a great price for "peak fall season". Great stay!!
- PMPatricia MillerNov 3, 20252.0Chose the Hampton Inn in Helen Georgia As we wanted to visit the town in see all of the sites. We had received a gift Certificate for one night free so we reserved two nights. The service staff was great. However when we opened the door to the room we were sorely disappointed. Outdated furniture and is in disrepair. Lighting in corner was bright white, like a street light. . Just atrocious? You would think that the Hilton name would assure high quality in all details of the guest room. I wouldn't recommend this hotel.
- LMLarry McKinnonNov 2, 20255.0Outstanding Service from Emily at the Front Desk! I had a reservation through Hotels.com for a 4-night stay (Saturday through Wednesday) at the same nightly rate. After checking back, I noticed that the rates for Sunday, Monday, and Tuesday had significantly dropped. Unfortunately, Hotels.com was unable to adjust my booking. Thankfully, Emily at the Hampton Inn in Helen, GA stepped in and went above and beyond to help. With her professionalism, kindness, and commitment to customer satisfaction, she was able to get my rate adjusted directly through the hotel. Emily’s outstanding service turned a frustrating situation into a great experience. She’s a true asset to the Hampton Inn team and a perfect example of excellent customer care. Thank you, Emily!
Frequently Asked Questions About Hampton Inn Helen
What are the check-in and check-out times at Hampton Inn Helen?
Check-in time is at 4:00 PM and check-out time is at 11:00 AM.
Is parking available at the Hampton Inn Helen, and is there a fee?
Yes, free self-parking is available for guests.
Does Hampton Inn Helen offer free WiFi to guests?
Yes, free WiFi is available in public areas, along with a public internet terminal.
Are pets allowed at Hampton Inn Helen?
Yes, pets including cats and dogs are welcome at the hotel.
What kind of breakfast is provided at Hampton Inn Helen?
Complimentary breakfast is available, featuring a buffet breakfast option.
Does Hampton Inn Helen provide accessible facilities?
Yes, the hotel offers accessible parking, an accessible elevator, and an accessible pool for guests with mobility needs.
Are children and kid-friendly activities accommodated at the hotel?
Yes, Hampton Inn Helen is kid-friendly and offers kid activities for younger guests.
Is there an outdoor pool at Hampton Inn Helen?
Yes, the hotel has one outdoor pool available for guests.
What local attractions are near Hampton Inn Helen that guests can visit before or after their stay?
Guests can explore Unicoi State Park, Innsbruck Golf, and enjoy the nearby Chattahoochee River, all within minutes of the hotel.
Are there restaurants or shops near Hampton Inn Helen where guests can dine or shop?
Yes, guests can visit The Meeting Place Family Restaurant, Hofer's Bakery and Cafe, Brickhouse Burgers, Pizza and Pasta, as well as shopping spots like The Christmas Shoppe and Grandma's House nearby.