Business Details
About
Hotel
Located off I-20, our vibrant hotel is minutes from Lake Oconee, close to Downtown Greensboro and Durhamtown Off Road Resort. Get work done in the business center, or find your fun in the social lobby, fitness center, and outdoor pool. Free hot breakfast and WiFi are on us.
Location
Tru by Hilton Greensboro Lake Oconee
1030 Hospitality Drive, Greensboro, GA
30642, United States
Hours
Reviews
4.2
438 reviews
5 stars
264
4 stars
73
3 stars
40
2 stars
28
1 star
33
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Multiple reviews highlighted cleanliness problems, including dirty rooms, mold in bathrooms, and unclean linens.
Staff Performance
The staff received high praise for their friendliness and helpfulness, particularly Laverne, who was frequently mentioned for her exceptional service.
Room Quality
Guests reported that rooms were small, sparsely furnished, and lacking basic amenities like microwaves and coffee makers.
Reservation Problems
Several customers experienced issues with reservations being canceled without notice, leading to frustration and dissatisfaction.
Breakfast Quality
The breakfast offerings were described as limited and sometimes cold, with some guests expressing disappointment in the variety and availability.
- CHClaudia HudsonOct 4, 20251.0This room is on or below motel 6! This sheets, stained comforter with a low grade mattress😡 250 a night is absurd!
- MPMichelle PyrlikOct 3, 20255.0Loved it.
- EWEthan WintersOct 2, 20255.0Very nice rooms, pool table in the lobby, and a huge snack bar. Every fast food option you could want is within like a mile, and alot are right across the road. 10/10
- AAAndrew AprilSep 24, 20255.0Southern Hospitality at its finest.
- JWJulie WSep 8, 20251.0There are literally no curtains on the rooms, and they think this is fine. Moldy grout in the showers. There is a super sheer „privacy screen“ but zero actual curtains in any room. No manager onsite or available to call. Front desk phone rang for 10 minutes with no answer. Had to call the external line from my cell.
Frequently Asked Questions About Tru by Hilton Greensboro Lake Oconee
What are the check-in and check-out times at Tru by Hilton Greensboro Lake Oconee?
Check-in begins at 3:00 PM and check-out is at 12:00 PM.
Is breakfast available at the hotel and is there a charge?
Yes, a free hot breakfast is included with your stay.
Does Tru by Hilton Greensboro Lake Oconee offer free WiFi?
Yes, free WiFi is available in public areas, along with public internet terminals.
Are pets allowed at the hotel?
Yes, both cats and dogs are welcome at the hotel.
What accessibility features does the hotel provide?
The hotel offers accessible parking and an accessible elevator, and it is mobility accessible.
Is parking available for guests at Tru by Hilton Greensboro Lake Oconee?
Yes, free self-parking is available for guests.
What amenities does the hotel have for fitness and leisure?
The hotel features a free fitness center, a game room, kid-friendly activities, and an outdoor pool.
Does the hotel offer contactless check-in and check-out?
Yes, contactless check-in and check-out are available for guest convenience.
Are there convenient food options near the hotel?
Yes, nearby dining options include Burger King, LongHorn Steakhouse, Chick-fil-A, McDonald's, Jersey Mike's Subs, Sandy Creek Barn, and Starbucks.
What nearby places can guests visit for fuel and convenience items?
Guests can find several nearby gas stations and convenience stores such as RaceTrac, Shell, Chevron, Golden Pantry, and Twice Daily Convenience for fuel and snacks.
How can guests get to the hotel using public transportation?
The Greyhound Bus Stop - Chevron is nearby, making it convenient for guests traveling by bus to reach the hotel.