The Hampton Inn Atlanta/Douglasville hotel is located off Georgia Interstate I-20, 22 miles west of downtown Atlanta in Douglas county and approximately 2 miles from Hwy 5. This Hampton Inn hotel is within walking distance of Arbor Mall.
Multiple reviews highlighted concerns about room cleanliness, including dirty carpets, stains, and unpleasant odors.
Staff Performance
While some guests praised the friendly and helpful staff, others reported unprofessional behavior and poor customer service.
Breakfast Quality
The breakfast received mixed reviews, with some guests enjoying the variety and quality, while others found it lacking.
Renovation Needs
Many reviews indicated that the hotel is in need of significant renovations, with outdated rooms and facilities.
Location Convenience
Guests appreciated the hotel's convenient location near restaurants and shopping, making it a favorable choice for travelers.
SJ
shirley jones
5 days ago
5.0
Clean place, good breakfast, professional and friendly staff… Bring your own snacks, all hotel snacks are over price.
LT
Lucy Tucker
5 days ago
5.0
I had a very pleasant stay at the Hampton Inn Atlanta–Douglasville. The hotel was clean, well maintained, and the staff was friendly and professional from check-in to check-out. The room was comfortable and provided everything needed for a relaxing stay.
The location is convenient, with easy access to shopping, dining, and major roadways, which made getting around very easy. Breakfast was fresh and the overall atmosphere of the hotel was quiet and welcoming.
I would definitely recommend this location to anyone visiting the Douglasville or Atlanta area and would stay here again in the future.
GG
Gerald Gray
Dec 22, 2025
5.0
Clean and quiet
FK
Fella Kemp
Nov 10, 2025
5.0
Great customer we came in the evening and the young lady that work the front desk was wonderful to my family and it felt like home . Will definitely
Recommend for others to stay at this location in Douglasville, Georgia
LH
Lauren Hill
Nov 9, 2025
3.0
We stayed here on a cross country road trip and thought that the hotel was okay.
We checked in and headed to our room. The first thing we noticed was that the elevator was due for inspection in June of 2025, and we stayed in November of 2025…
The rooms themselves were fairly nice. They seemed like parts of the room were nearly renovated. The shower seemed new, the dresser, and the side tables seemed new, along with the coffee bar area.
The windows and window coverings did not look new… Our biggest concern was walking into the room and seeing 3 black spots on the ceiling. After investigation, they were ladybugs. We found later that there were roughly 10 under the window cover… ladybugs are not the worst bug to have in a room, but NO BUGS are more ideal.
Breakfast options were okay. Nothing crazy or exciting. They were out of hot water the evening we arrived so we could not make hot chocolate in the lobby.
Frequently Asked Questions About Hampton Inn Atlanta/Douglasville
What are the check-in and check-out times at Hampton Inn Atlanta/Douglasville?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM at Hampton Inn Atlanta/Douglasville.
Is free Wi-Fi available at Hampton Inn Atlanta/Douglasville?
Yes, free Wi-Fi is available in public areas at Hampton Inn Atlanta/Douglasville.
Does Hampton Inn Atlanta/Douglasville offer free breakfast?
Yes, Hampton Inn Atlanta/Douglasville offers free buffet breakfast to guests.
Are pets allowed at Hampton Inn Atlanta/Douglasville?
Yes, both cats and dogs are welcome at Hampton Inn Atlanta/Douglasville.
Is parking available at the hotel?
Yes, free self-parking is available for guests at Hampton Inn Atlanta/Douglasville.
Does the hotel have accessibility features?
Yes, Hampton Inn Atlanta/Douglasville has accessible parking, an accessible elevator, and is mobility accessible.
Are there fitness facilities available to guests?
Yes, the hotel offers a free fitness center equipped with elliptical machines, treadmills, and weight machines.
Where is Hampton Inn Atlanta/Douglasville located?
It is located at 6371 Douglas Blvd., Douglasville, GA 30135, near Georgia Interstate I-20 and within walking distance of Arbor Mall.
What nearby dining options are available near Hampton Inn Atlanta/Douglasville?
Nearby dining options include Daruma Japanese Steakhouse, Outback Steakhouse, Tokyo Steakhouse, Chick-fil-A, O'Charley's Restaurant & Bar, and Arby's, offering a variety of cuisines from sushi to American favorites.
What nearby shopping places can guests visit near Hampton Inn Atlanta/Douglasville?
Guests can visit several shopping places nearby such as Mattress Firm, Jared jewelry store, Pandora, Spirit Halloween, Ollie's Bargain Outlet, Rooms To Go, Bath & Body Works, and Victoria's Secret & PINK for diverse shopping experiences.