Homewood Suites by Hilton Columbus

Reviews

• CS

  chris scoolis

  Nov 16, 2025
  1.0
  WARNING* I experienced a bed bug infestation at this hotel. I stayed there for 3 nights in November 2025. I left the hotel with numerous bits on my body. To date the hotel has not resolved the issue to my satisfaction and is not being transparent about the situation. Please book somewhere else!
• RS

  Raquel Starnes

  Nov 14, 2025
  1.0
  The hotel needs renovation. Stained carpet,sheets and molded bathroom. The pictures are of the second room. The first room was worse. This hotel should not have a good hotel rating or a over 150..00 hotel charge.
• KB

  Kendra Humphries Brown

  Nov 9, 2025
  3.0
  I am writing to express my significant disappointment regarding my recent stay at your hotel from November 7th to November 9th during the Fountain City Classic weekend. I am a regular Hilton guest and the condition and service provided were far below the standard I have come to expect from the brand. Key Issues Encountered The number of maintenance and service issues severely impacted the comfort and convenience of my stay: Digital Key Failure: My digital key never worked, forcing repeated trips to the front desk. Temperature Control: The hallway was uncomfortably hot throughout my stay. Broken Amenities: The ice machines on every floor were broken. Security Concern: The outside door handle was broken, which is a significant security issue. Room Maintenance: The condition of the room was poor, with chipped paint and plaster on the walls and in the bathroom. Poor Breakfast Quality: The provided breakfast was terrible, notably a dish described as "some kind of pulled meat." Staffing: There appeared to be limited staff available to manage the high volume of guests during what I understand is one of your busiest weekends. Given that this was one of the busiest weekends for the city, the hotel's condition was simply not up to standard. I chose Hilton specifically for its reliability and quality, and this experience did not deliver.
• AA

  Abe

  Oct 31, 2025
  3.0
  2.5/5 Stars – A Disappointing Stay Marred by Neglect This hotel earns a reluctant 3 stars, dragged down by glaring issues in cleanliness and quality control. The digital key failed repeatedly, forcing awkward front-desk trips. Worse, the room reeked of stale cigarette smoke and mold—clear signs the HVAC filters haven’t been changed in ages. Furniture was a mess: stained, worn-out antiques that clash badly with the modern development outside. It’s a bizarre mismatch, like a thrift-store relic dropped into a new-build zone. The problems scream absentee management. No one’s doing spot checks; standards have clearly slipped. It felt more like a tired Best Western than a property anyone takes pride in. Fixes are simple: Managers need to walk rooms daily, unannounced. Franchise owners should drop in quarterly with a clipboard. Replace filters, deep-clean or replace furniture, and train staff to catch issues before guests do. Basic oversight would lift this place from forgettable to functional. As is, I won’t return.
• WD

  Ward Dougherty

  Oct 19, 2025
  4.0
  A very nice hotel located a short drive from downtown Columbus. Homewood Suites by Hilton, founded in 1989, is an upscale, all-suite, extended-stay brand under Hilton Worldwide, with more than 530 locations across the United States and several in Georgia. This property is a mid-rise building near a lot of stores and restaurants. It is located on the south side of Whittlesee road and just off SR 80, making it easy to get around the area. Check-in was quick and the lady that checked us in was very friendly and welcoming. The hotel shows a little age in spots but was clean and comfortable. Our suite was large and well laid out, though the shared TV positioned between the bedroom and seating area was a bit awkward. The rear entrance door was broken during our visit, which made returning from the parking lot slightly inconvenient (you had to go around to the front door), but overall, the property felt secure and well maintained. The complimentary breakfast was nice and the hotel had a nice eating area just behind the entrance area. Overall, this Homewood Suites in Columbus, GA, provided an enjoyable and relaxing stay for us and I would recommend it for fellow travelers visiting the area.

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