The beautifully designed Homewood Suites by Hilton Columbus is located minutes from the Columbus Metropolitan Airport, Fort Benning Military Base, Downtown Columbus, Columbus Trade and Convention Center. Our all-suite hotel is a perfect temporary housing option for either short or extended stays. Our suites are spacious enough for both work and relaxation. Enjoy free breakfast daily and free WiFi.
Numerous reviews highlighted severe cleanliness problems, including dirty rooms, mold, and pest infestations.
Staff Performance
While some guests praised the staff for their friendliness and helpfulness, others reported poor service and unprofessional behavior.
Need for Renovation
Many customers noted that the hotel is outdated and in desperate need of renovations, with stained furniture and broken amenities.
Breakfast Quality
The breakfast offerings received mixed reviews, with some guests finding it lacking in quality and variety.
Reservation Problems
Several guests experienced issues with their reservations, including being given the wrong room type and overbooking.
JP
Joelle Polesky
2 days ago
1.0
The only positive thing about this hotel was the water pressure in the shower. The hotel was rundown, disgusting, with mold in the shower, peeling wallpaper, and stained sheets. Most of the staff was incredibly rude. Despite repeated requests, our room was not once cleaned in three days. I saw a cockroach. Truly an unpleasant experience and waste of money.
SJ
Standford Mccord Jr
Jan 6, 2026
5.0
Staff is very efficient and friendly.
Location is close to everything.
SL
Sharon Lawson
Jan 5, 2026
2.0
This hotel is a great disappointment to the “Hilton” name. We are Hilton Honors members and this entire experience starting at check in was awful. If we hadn’t traveled all day and been exhausted on Christmas Day, we would have left. Security issue with the back door being partially open, filthy carpeting, mold in the shower, to mention just a few problems.
RL
Red Lovett
Dec 26, 2025
1.0
I've been in Motel 6's with better rooms. This place was absolutely horrible.
CM
Christina Marsman
Nov 30, 2025
5.0
Our stay at the Columbus, GA Homewood Suites was truly memorable, thanks largely to the incredible staff. While the guest rooms are a bit dated, it does appear the hotel is actively renovating from the ground floor up. The lobby is absolutely beautiful, and the pool and fire pit area are cozy, clean, and very well maintained.
The manager’s reception on Wednesday night was especially welcoming—it truly felt like being with family. Due to an unexpected delivery issue, the breakfast offering was fairly sparse, but that small inconvenience was completely overshadowed by the exceptional service.
By far, the most outstanding part of our stay was the hotel manager and her entire team. Every single staff member went above and beyond to make us feel comfortable and genuinely welcomed. Their kindness, professionalism, and warmth made all the difference.
Even as we left, one of the cleaning staff came out to the car to wish us safe travels 🥹 Thank you to the entire Homewood Suites team for making our stay so special—we truly felt at home!
Frequently Asked Questions About Homewood Suites by Hilton Columbus
What are the check-in and check-out times at Homewood Suites by Hilton Columbus?
Check-in time is at 3:00 PM and check-out is by 11:00 AM.
Is breakfast included at the Homewood Suites by Hilton Columbus?
Yes, the hotel offers free breakfast daily.
Does Homewood Suites by Hilton Columbus provide free WiFi for guests?
Yes, free WiFi is available throughout the hotel including public areas.
Are pets allowed at Homewood Suites by Hilton Columbus?
Yes, both cats and dogs are welcome at the hotel.
Is there free parking available at the hotel?
Yes, free self-parking is available for guests.
Does the hotel offer any shuttle services?
Yes, there is a free airport shuttle as well as a local shuttle service available for guests.
Are the hotel facilities accessible to guests with mobility needs?
Yes, the hotel features accessible parking, an accessible elevator, and is mobility accessible.
What fitness options are available at Homewood Suites by Hilton Columbus?
There is a free fitness center on-site for guest use.
Can guests store their baggage at Homewood Suites by Hilton Columbus?
Yes, baggage storage is available for guests.
What nearby dining options are available around Homewood Suites by Hilton Columbus?
Nearby restaurants include The Mixed Dish for bubble tea and ice cream, Spudzilla Monster Loaded Potatoes & More for American barbecue, and Old Chicago Pizza & Taproom offering pizza and American cuisine.
How can guests get to Homewood Suites by Hilton Columbus from the airport?
Guests can use the hotel's free airport shuttle service from Columbus Metropolitan Airport to reach the hotel conveniently.
Are there any nearby shopping or service locations close to Homewood Suites by Hilton Columbus?
Yes, guests can visit The Sleep Center for retail and mattress shopping, and Saucony for shoe purchases, both located nearby.