Business Details
About
HotelExtended Stay Hotel
Our Hotel Convenient to Columbus Metro Airport CSG and just minutes from downtown, the Home2 Suites by Hilton Columbus, GA is a home-away-from-home for budget-conscious business and leisure travelers. In addition to being near Fort Benning, the nation's largest infantry base, our extended-stay hotel puts you mere minutes from local attractions such as the Chattahoochee RiverWalk, Championship Golf Courses, the Springer Opera House and the Coca-Cola Space Science Center. We're also located near fantastic local dining and shopping opportunities. Whether you are here on corporate business, working as a government contractor, serving in the military or here for leisure, Home2 Suites by Hilton Columbus is perfectly suited to your needs.
Location
Home2 Suites by Hilton Columbus, GA
1664 Whittlesey Road, Columbus, GA
31904, United States
Hours
Reviews
4.1
765 reviews
5 stars
446
4 stars
157
3 stars
57
2 stars
37
1 star
68
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the staff for being friendly, helpful, and accommodating, with specific mentions of individual employees who made a positive impact.
Cleanliness Issues
Numerous reviews highlighted significant cleanliness problems, including dirty bathrooms, unclean rooms, and pest issues such as roaches.
Room Maintenance
Guests reported various maintenance issues, including broken bathroom doors, leaking sinks, and malfunctioning appliances, indicating a lack of proper upkeep.
Breakfast Quality
Feedback on breakfast was mixed, with some guests enjoying it while others found it lacking in variety and availability.
Check-In Experience
Several reviews noted long wait times and issues with reservations during check-in, leading to frustration among guests.
- AEAlexander Estrada2 days ago2.0Unfortunately, we did have a comfortable stay here. We were there for the weekend to spend with our son who just graduated Army basic training at nearby Fort Benning. Besides enjoying time with each other, the rest of our good times were off site. We arrived to a room with a broken bathroom door lock, missing blanket for the sofa bed, no soap for the bathroom, and negative energy/attitude from breakfast staff who seemingly hate their job. Despite not complaining to front desk at all, this last gripe is why I decided to leave review. I asked for a late checkout which would elongate checkout from 12p to 2p. I was told, after being transferred to mgr that they could not accommodate the request unless I paid for another day. Then they told me it would be a charge of $137 for the extra two hours. Despite my disappointment I agreed to the charge. However, the next day after I checked out they sent me the bill and charged me $191 instead of their quoted $137 for the two extra hours. Therefore, I called and spoke with a manager, who stated that she doesn’t know where I got that quoted amount from and it should’ve only been $75 to allow me to stay for the late checkout. Obviously her staff has poor communication with her and she still decided to charge me full price because she says I should’ve stopped at the desk and checked out in person and let them know that I was physically checking out of the hotel, despite telling them I was leaving at 2 PM on my checkout day when calling from the room phone. This is now behind us and we will never stay there again. I’m confident of that. The manager and the staff there need to be reminded that it cost nothing to be kind to people, and communication is key. I will say one positive note, there was a gentleman who worked there and seemed to bust his tail every day, mopping, and cleaning up the hotel. He deserves a raise.
- CPChris Prosser5 days ago5.0Very nice room. Very clean and comfortable.
- DMDesrie MarkNov 11, 20255.0The rooms are clean and the beds are comfortable. The staff was very helpful at all times. My friend is a Blind Veteran with an extended stay here. They are very accommodating with him. The staff is very helpful and friendly. Thank you all for making his stay comfortable.
- AGAdrian G GhisoiuNov 5, 20255.0What a great and clean place. Staff is great. Place is dog friendly. Place is in a great area too. Hotel room is super large too. Definitely worth it.
- JLJames LeBlancOct 17, 20255.0Only thing not perfect was the soap in the shower was empty and had to use the little soap from sink.
Frequently Asked Questions About Home2 Suites by Hilton Columbus, GA
What are the check-in and check-out times at Home2 Suites by Hilton Columbus, GA?
Check-in time is 4:00 PM and check-out time is 11:00 AM at the hotel.
Does the hotel offer free Wi-Fi to guests?
Yes, free Wi-Fi is available in public areas and there is a public internet terminal.
Are pets allowed at Home2 Suites by Hilton Columbus, GA?
Yes, both cats and dogs are welcome at the hotel.
Is breakfast provided at the hotel?
Yes, complimentary breakfast is available for guests.
Does the hotel have a fitness center available for guests?
The hotel offers a fitness center for free use by guests.
Is parking available at Home2 Suites by Hilton Columbus, GA, and is there a fee?
Self-parking is available and provided for free for guests.
What accessibility features does the hotel have?
The hotel features accessible parking, an accessible elevator, and is mobility accessible.
Are there nearby dining options around the hotel?
Yes, nearby dining options include Thibodeaux Low Country Boil, Cicis Pizza, and Camileaux's Low Country Boil & Wings, all offering a variety of seafood and pizza choices.
What local attractions can guests visit near Home2 Suites by Hilton Columbus, GA?
Guests can explore attractions such as the Chattahoochee RiverWalk, Championship Golf Courses, Springer Opera House, and the Coca-Cola Space Science Center nearby.
Are there transportation or travel services nearby to assist guests?
Yes, Hertz Rent A Car is nearby for car rental services, and several car dealers like Rivertown Ford and Rivertown Toyota are close by for automotive needs.