Hilton Garden Inn Atlanta Airport/Millenium Center

Reviews

• CL

  Cliff Lewis

  1 day ago
  1.0
  This hotel is dangerous- 7 vehicles broken into and damaged the night I stayed . Hotel says not there problem and that it happened the previous month. Broke the window on my 2025 truck, stole IPad and gun and various items. Even though customers pay 15$ a night to park , they say they are not responsible- stay away and be warned . almost 2k in damage and loss - they say not there issue. YOU will probably lose a lot of money sooner or later if you stay here .
• SC

  Stanford Clarke

  2 days ago
  5.0
  Firstly someone should have booked my room but didn't, then I got here and requested a room for 2 nights. Got to the room, it was very clean and smelling nice, the lobby of the hotel is very clean as well ,overall CLEAN. Unfortunately the receptionist at the desk only booked the room for 1 night. Got back to the hotel my key couldn't access the room only to come and find out I should have been checked out. But there was another lady who was very nice, made sure my things were still in the room and booked me again for another night and give me a good discount for the misunderstanding. When I was checking out, I met Ms Bridgette at the front desk oh my Lord we just divinely connected and began talking about how God is so good. But overall I did enjoyed my stay and would definitely come back.
• BG

  Baby Girl

  Dec 29, 2025
  5.0
  After a long stretch of flight delays and cancellations, the airline arranged a hotel stay, and I arrived exhausted and overwhelmed only to find that nearly everyone from the airport help desk had also been sent to this hotel. The lobby was packed, and the front desk line felt just as long and chaotic as the airport. What stood out immediately was that one employee was handling everything alone. I believe his name was Ellis, but in case I read his name tag wrong it was the night auditor working overnight on 12/28-12/29. Despite working completely solo, he showed an incredible amount of grace, patience, and professionalism. He was checking in guests, answering nonstop phone calls and responding to questions, all at the same time without ever losing his composure or kindness. No one came to assist him, yet he continued to move the line forward with care and respect for every guest. I reached the front of the line around 1:00 a.m., and when I had to leave again for the airport at 4:00 a.m., he was still there, steadily working through the rest of the crowd. That level of dedication, endurance, and genuine service is rare. He deserves to be recognized for his work ethic and the way he showed up for people when they truly needed it despite no one showing up for him to assist the massive line. This employee is an absolute credit to the hotel, and I hope he receives the acknowledgment he so clearly earned.
• AS

  Anna Sutherland

  Dec 29, 2025
  1.0
  After my Delta flight was delayed for 2 hours, I missed my connecting flight in Atlanta and received a hotel voucher at 12:00 am. I chose the Hilton Garden Inn Atlanta Airport Millennium Center due to Hilton's “great” reputation. After taking a shuttle to the hotel, we were shocked to see a long line of people outside who were waiting to be checked in. Ater 3 hours, I’m still waiting in line at 3:27 am, and there are about 50 people in front of me. The shuttle doesn’t seem to be running anymore, and no one answers the phone to take the shuttle back to the airport. There are also people laying on the floor and on chairs sleeping. There is only one person checking people in, so the line is moving super slow. Also someone threw up on the hall way, and there is no one to clean it up. The front desk clerk is busy trying to process the people in line, and each one takes about 10 minutes. I’m so disappointed in Hilton! Shouldn’t people be on call to work for busy nights like this? I would not recommend this hotel. My flight is at 11:00 and by the time I get a room, I won’t have time to rest before going back to after the airport and then to work. So dissatisfied and disappointed!! Update: At 4:30 am, I’d had enough and took the shuttle back to the airport and changed my flight to 8:40 am. I haven’t slept at all and am exhausted. If you want a nice place to stay and rest in, I recommend finding a different hotel!
• ZZ

  Zackery

  Dec 9, 2025
  5.0
  Not my usual haunt, when I drive up to Atlanta, but the staff made it worth the change. Ellis, Timothy, and Elaina made the stay feel like home—surrounded by friends. They joyfully greeted me on arrival, spoke to me like we’d seen each other yesterday, handled any concerns or interactions with deft proficiency, and played their part in some wonderful conversations. I was caught off guard by the paid breakfast but, after my first Breakfast Deluxe, I was knocking them down and taking a to-go for lunch. I travel 50 weeks a year, so it’s hard to impress me, but this will be my new go to choice when I’m working around south Atlanta.

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