Welcome to our new Home2 Suites by Hilton Cartersville hotel, located on the northwest edge of the Atlanta metropolitan area. Whether you’re here for just a long weekend or several weeks, our all-suite hotel is designed with your comfort in mind. A modern color scheme, energy efficient appliances and an emphasis on sustainability makes our hotel a favorite among travelers.
Customize your suite with the moveable Working Wall and easily arranged furniture. A full kitchen, plenty of storage and a separate living and sleeping area create a home-like feel in your room.
Greet the day with free breakfast at the Inspired Table™ with 400+ breakfast combinations from multi-grain waffles to hearty oatmeal, breakfast sandwiches and fruit. Multi-task at the Spin2 Cycle, where you can run on a treadmill while you run a load of wash. Use the business center with free WiFi to stay connected while you’re away from home or finish a project. Stop by the 24-hour Home2Mkt convenience shop for snacks and travel essentials. Unwind in the indoor saline pool or spend time on the outdoor patio.
Multiple reviews highlighted problems with cleanliness, including dirty rooms, mold, and bugs.
Staff Performance
While some guests praised individual staff members for their friendliness and helpfulness, many reported poor customer service and unresponsive management.
Breakfast Quality
Guests consistently criticized the breakfast offerings, citing cold food, lack of variety, and poor quality.
Room Conditions
Several reviews mentioned issues with room maintenance, including broken appliances, uncomfortable beds, and unpleasant odors.
Location Convenience
The hotel is noted for its convenient location near the highway and local amenities.
AR
Ashlee Rodriguez Realtor
1 day ago
1.0
I would give zero stars if I could. Our recent experience at Home2 Suites by Hilton was nothing short of disappointing. After a long drive from Florida, all we needed was a clean and comfortable place to rest for a few hours, but what we found was appalling.
Upon entering our room, we were hit by a musty odor reminiscent of a nursing home. The cleanliness was shocking; there was hair and trash in the bathroom, and the light switches were incredibly sticky and visibly dirty, with one missing its cover entirely. The controls for the blinds were in the same sorry state, dirty and sticky, and one was even broken.
The transition from the living room to the bedroom had an entire rectangle of carpet literally cut out, leaving padding and concrete exposed. It was clear that the room hadn’t been properly maintained, with a missing picture that should have adorned the dining area and a dishwasher exterior that was visibly grimy.
My husband brought these issues to the attention of the sweet girl at the front desk because we did not want to be held responsible for the room's poor condition. Her exact response was, “he must not have cleaned up after himself,” leaving us to wonder if someone had been living in our room long-term.
This experience left us feeling uncomfortable, like we couldn't even take our shoes off. For a Hilton property, we expected much better, especially given the price we paid for just a few hours of sleep. We were genuinely disappointed and would not recommend this hotel to anyone looking for a pleasant stay.
JV
James V
Oct 31, 2025
1.0
The room I was in was not clean and had a bug in it. The staff was kind enough to switch our room. If I did not prepay I would have moved hotels.
BW
Brooke Williamson
Oct 21, 2025
5.0
Indoor pool was open, coffee was strong , and rooms were clean. Great staff awesome atmosphere
GR
Greg Reed
Oct 18, 2025
5.0
This place has had horrible reviews lately. I called and asked before I made the reservation for this week. I specifically asked about bugs and the pool. The person who answered advised that they have a new district manager and they have set things straight. I can honestly tell you from my stay that everything is back to the high Hilton standard again! Absolutely spotless in the room and the pool was clean and perfect at 86°. Breakfast was wonderful! Many different items I had never seen at a Home2 suites breakfast before. I stay mostly at Home2 suites because they are just like being home. Definitely put this one back on your list of places to stay. Hats off to the district manager, and the people working here, who have improved this location. 👍
Frequently Asked Questions About Home2 Suites by Hilton Cartersville
What types of accommodations and room features does Home2 Suites by Hilton Cartersville offer?
Home2 Suites by Hilton Cartersville offers all-suite accommodations with a modern design, featuring a moveable Working Wall, full kitchen, separate living and sleeping areas, and energy efficient appliances.
Is free breakfast included at Home2 Suites by Hilton Cartersville?
Yes, free breakfast is available with over 400 breakfast combinations to choose from at the Inspired Table™.
What are the check-in and check-out times for the hotel?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Does the hotel offer free WiFi for guests?
Yes, free WiFi is available in public areas and there is a public internet terminal for guests.
Is Home2 Suites by Hilton Cartersville pet-friendly?
Yes, pets including cats and dogs are welcome at the hotel.
Are there any fitness or recreational facilities at the hotel?
Yes, the hotel features a free fitness center and an indoor saline pool for guests to enjoy.
Does the hotel provide accessible parking and facilities?
Yes, accessible parking and an accessible elevator are available to guests.
What payment methods are accepted at Home2 Suites by Hilton Cartersville?
The hotel accepts American Express, cash, Diners Club, Discover, Mastercard, and Visa payments.
Are there convenient places to buy snacks or essentials near the hotel?
Yes, the hotel has a 24-hour Home2Mkt convenience shop, and nearby places such as Circle K convenience store and RaceTrac gas station offer snacks, coffee, and travel essentials.
What dining options are available near Home2 Suites by Hilton Cartersville?
Nearby dining includes McDonald's for fast food burgers, Texas Roadhouse for steakhouse meals, and Las Palmas Mexican Restaurant for Tex-Mex cuisine, providing a variety of options before or after your stay.
Are there any outdoor activities or attractions close to the hotel?
Yes, guests can explore nearby hiking trails such as Walton Mountain and Pine Mountain Trail West for outdoor recreational activities.