Business Details
About
Hotel
The Hilton Garden Inn Cartersville is located in the premier shopping, dining, business and entertainment district, only 1 mile from historic downtown Cartersville and just minutes from the Booth Western Art Museum, Tellus Science Museum, Allatoona Lake and Barnsley Gardens. Conveniently located off Interstate 75 at Exit 288, the Hilton Garden Inn Cartersville is only 40 miles from Atlanta, Georgia and 75 miles to Chattanooga, Tennessee.
Location
Hilton Garden Inn Cartersville
24 Liberty Drive, Cartersville, GA
30121, United States
Hours
Reviews
4.1
794 reviews
5 stars
451
4 stars
163
3 stars
80
2 stars
42
1 star
58
What are people saying?
AI-generated from recent customer reviews
Staff Service
Many customers praised the staff for being friendly, helpful, and accommodating, with specific mentions of individuals like Tony and Katrina.
Cleanliness
While some guests reported clean rooms, others experienced issues with dirty bedding and unclean bathrooms.
Room Comfort
Feedback on room comfort was mixed; some found beds too hard or uncomfortable, while others appreciated the cleanliness and amenities.
Amenities Issues
Several guests noted that amenities like the pool were unavailable or under construction, and there were complaints about air conditioning and water pressure.
Check-in Experience
Check-in experiences varied, with some guests reporting rude front desk staff and issues with room assignments.
- WVwild video4Nov 17, 20255.0Everyone in staff very friendly
- SSSpartan_117Nov 8, 20251.0Wouldn't stay here
- APAustin pollardNov 2, 20255.0Its just a very friendly atmosphere great front end of house people all smiling and very helpful. Very very clean hotel with a great chef on duty this morning my food was amazing.
- PDPaul DoughertyOct 31, 20254.0Tony is very friendly, helpful, and just a nice guy, work late afternoon into the evening I believe.
- AHAaron HoneywellOct 8, 20251.0Absolutely disgusting bedding. Had to have it replaced. Called to the front desk and it was eight hours before they replaced it. I had to walk downstairs to get them to do that Looks all remodeled on the outside, but the inside is garbage
Frequently Asked Questions About Hilton Garden Inn Cartersville
What are the check-in and check-out times at Hilton Garden Inn Cartersville?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM.
Does Hilton Garden Inn Cartersville offer free Wi-Fi to guests?
Yes, free Wi-Fi is available in public areas and there is a public internet terminal for guest use.
Are pets allowed at Hilton Garden Inn Cartersville?
Yes, both cats and dogs are welcome at the hotel as pets are allowed.
Is there a fitness center available at the hotel?
Yes, Hilton Garden Inn Cartersville has a fitness center available for free with equipment such as elliptical machines, treadmills, and free weights.
What dining options are available at Hilton Garden Inn Cartersville?
The hotel has 2 restaurants, room service is available, and there is a bar on-site. They also offer breakfast with options including vegan and vegetarian meals.
Is the Hilton Garden Inn Cartersville accessible for guests with disabilities?
Yes, the hotel features accessible parking, an accessible elevator, and is mobility accessible.
What eco-friendly practices does Hilton Garden Inn Cartersville follow?
The hotel uses ISO14001 and ISO50001 certified programs and Hilton LightStay for sustainability, uses compostable food containers and cutlery, bans single-use plastic straws, and has a towel and linen reuse program.
Can guests park their vehicles at Hilton Garden Inn Cartersville, and is there self-parking?
Yes, self-parking is available for free at the hotel.
What nearby places can guests visit around Hilton Garden Inn Cartersville?
Guests can visit the Booth Western Art Museum, Tellus Science Museum, Allatoona Lake, Barnsley Gardens, and historic downtown Cartersville, all within a short distance from the hotel.
Are there convenient services near Hilton Garden Inn Cartersville for guests who need postal or banking services?
Yes, nearby guests can access the USPS Collection Point and United States Postal Service for postal needs, as well as ATMs like Truist ATM and Wells Fargo ATM for banking.
How can guests make use of transportation options around Hilton Garden Inn Cartersville?
The hotel offers a local shuttle service which can help guests get around. Plus, various car dealers and automotive services like Shottenkirk Honda and MoparMo Car Sales are nearby.