Home2 Suites by Hilton Calhoun

Reviews

• WJ

  Waylon James

  3 days ago
  5.0
  Great stay for cost!!
• CB

  Christin Brown

  Jan 5, 2026
  5.0
  Always nice! Rooms are clean and the front desk is alert and helpful. My favorite place to stay when I'm in the area. They also send text messages to check on you! What a nice touch.
• K2

  Kirk 2069

  Jan 5, 2026
  5.0
  Had a great stay. The room was clean and comfortable. Had a great night rest.
• JJ

  Jayson John

  Dec 5, 2025
  5.0
  Newer hotel, friendly staff, clean rooms with lots of restaurants nearby. Madonna checked us into our 1st floor room very conveniently located to the lobby, breakfast area and pool. Our 2 year old needed milk and she was so kind to get us some milk and water for the evening. The room was clean and comfortable enough for a family with 4 kids. We appreciated the great customer service and hospitality.
• GI

  Gerald Cummings II

  Dec 1, 2025
  1.0
  I am extremely disappointed with my experience at this hotel. I am in Calhoun on business for the next four weeks, and based on a recommendation, I booked my first week at the Home2 Suites. Prior to arrival, I spoke with the front desk and clearly communicated my needs: a king suite, ideally a two-room setup so I could have a private space for early-morning work calls, and placement on the fourth floor at the end of the hallway, away from noise and foot traffic. These are reasonable requests for someone traveling for work who needs consistent quiet and privacy to be effective in their role. Instead, when I attempted to complete the virtual check-in, I discovered I had been moved to a two-queen suite—a room type I did not book or approve. When I asked why, I was told the hotel had overbooked. That is not my responsibility, and it is unacceptable that I was penalized for the hotel’s mismanagement. After voicing my concerns, I was placed in a handicap room on the first floor, which I did not request and specifically hoped to avoid. I do not require an accessibility room, and I prefer not to occupy one out of respect for those who genuinely need them. Additionally, being placed on the first floor disregarded the noise-related concerns I had already communicated. I was assured that if I returned after 3 PM, I would be moved to a standard king suite on a higher floor. After a long day of work, I returned to the front desk only to find that absolutely nothing had been done. Despite being told that staff had been informed of my situation, no room was held for me, and all king suites were now “unavailable.” Meanwhile, online availability suggested otherwise. The lack of follow-through, accountability, and urgency from the staff was incredibly frustrating. Their nonchalant attitude and complete disregard for what I had requested showed a disappointing absence of customer care and operational organization. At this point, I am looking into leaving tonight and moving to a Marriott property, because regardless of availability, I will not be staying at this location again. As a business traveler who values professionalism, reliability, and basic follow-through, this experience fell far below expectations. Based on this stay, I strongly recommend that anyone considering a hotel in Calhoun avoid this Home2 Suites location. The lack of coordination, communication, and care for guests’ needs speaks for itself.

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