Business Details
About
Hotel
Welcome to Hampton Inn Acworth, your brand new, modern hotel in Acworth, GA. Enjoy proximity to the Southern Museum of Civil War and Locomotive History, Paradise Rental Boats, and Cauble Park, a lakefront park boasting a white sandy beach.
Location
Hours
Reviews
4.2
663 reviews
5 stars
432
4 stars
102
3 stars
40
2 stars
27
1 star
62
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers praised the cleanliness of the rooms and common areas, although some reported issues with specific cleanliness standards.
Customer Service
Feedback on customer service was mixed; while some staff members received high praise, others were described as rude and unhelpful.
Breakfast Quality
The complimentary breakfast received positive remarks for variety and quality, though some guests noted items were not replenished.
Room Comfort
Guests generally found the rooms comfortable, but there were complaints about noise levels and maintenance issues like low water pressure.
Management Issues
Several reviews highlighted dissatisfaction with management's responsiveness and handling of complaints, particularly regarding billing and service.
- OMOG MarioOct 29, 20255.0Very friendly staff with beautiful smiles! Breakfast was great, rooms were clean. I highly recommend.
- AHAnn HineOct 22, 20255.0Hands down the best complementary breakfast I have ever received. The hotel was very clean and convenient. Five stars for sure.
- DFDarrell friedmannOct 21, 20254.0A bit worn, but very nice for the rice.
- RMRaphael MenardOct 9, 20251.0If you value kindness, professionalism, and genuine hospitality, I strongly advise against booking at the Hampton Inn in Acworth, GA. My stay was unfortunately defined not by comfort or care, but by some of the worst customer service I’ve experienced in years. The assistant manager in particular was shockingly rude and unaccommodating from the start. As a guest, you expect, even in challenging situations, to be met with a willing attitude to help or at the very least, basic respect. Instead, I was met with judgment and dismissiveness that seemed personal and, frankly, uncalled for. She never once demonstrated any real interest in customer service. Rather than offering solutions or a listening ear, she seemed far more focused on making guests feel small and unwelcome. There's a difference between following policy and wielding power to belittle someone, and sadly, that's exactly what happened.It’s disheartening and disappointing when hospitality staff act without empathy, especially those in leadership positions. The book of Proverbs reminds us, “A gentle answer turns away wrath, but a harsh word stirs up anger.” I wished for even a little bit of that wisdom and compassion, but left instead feeling judged and disrespected. When you’re on the road, far from home, a warm welcome and understanding spirit can make all the difference. That’s supposed to be the heart of hospitality. Unfortunately, that heart was missing here. I was very kind despite the fact. I won’t be returning, and I urge others to consider places where kindness and genuine service are a priority. We all deserve to be treated with dignity, especially when we’re guests.
- JJJack Wilkin (Jacktassium)Oct 5, 20255.0Massive shoutout to the front of desk staff! Made us feel so welcomed, looked after, and gave us great recommendations for places to eat. Rooms were nice and cosy. Location is okay but only if you have access to a car. But was easy to get Ubers to the hotel.
Frequently Asked Questions About Hampton Inn Acworth
Does Hampton Inn Acworth offer free breakfast to guests?
Yes, Hampton Inn Acworth provides a complimentary buffet breakfast for guests.
Is the Hampton Inn Acworth accessible for guests with mobility needs?
Yes, the hotel has accessible parking, accessible elevators, and general mobility accessible facilities.
Are pets allowed at Hampton Inn Acworth?
Yes, pets including cats and dogs are welcome at Hampton Inn Acworth.
What fitness amenities are available at the Hampton Inn Acworth?
The hotel offers a free fitness center equipped with an elliptical machine and treadmill.
Is there free Wi-Fi available throughout the Hampton Inn Acworth?
Yes, free Wi-Fi is available in public areas and there is a public internet terminal for guest use.
What are the check-in and check-out times at Hampton Inn Acworth?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Does Hampton Inn Acworth provide 24-hour front desk service?
Yes, the front desk is available 24 hours for guest assistance.
Are there any convenience stores near Hampton Inn Acworth?
Yes, convenience stores like ampm and various BP gas stations with convenience stores are located nearby for guests' convenience.
What dining options are available near Hampton Inn Acworth?
Nearby dining options include Culver’s, Dunkin’, Waffle House, IHOP, Shoney’s, Papa Johns International, and Hardee’s, catering to a variety of tastes.
Are there any notable attractions close to Hampton Inn Acworth for guests to visit?
Yes, guests can visit the Southern Museum of Civil War and Locomotive History, Paradise Rental Boats, and Cauble Park with its lakefront and white sandy beach nearby.