Business Details
About
HotelHilton
The Hilton Garden Inn Tallahassee hotel is just off Florida Interstate I-10 and minutes from downtown Tallahassee. Florida State University, Florida A & M University and numerous corporate offices are also nearby. We offer deluxe accommodations with complimentary high-speed Internet access and secure PrinterOn remote printing. Each Hilton Garden Inn Tallahassee hotel room features an oversized work desk with an ergonomic chair, two telephones, voicemail, data ports, and Internet access. Other standard features include a microwave, refrigerator, coffee maker, hairdryer, iron and ironing board, satellite television with HBO, and a full array of Neutrogena bath products.
The Hilton Garden Inn Tallahassee, Florida hotel breakfast restaurant, The Garden Grille & Bar, serves a bountiful breakfast buffet until 10:00am weekdays and 11:00 am weekends. For lunch or dinner service, numerous local restaurants are located within just a few blocks of the Hilton Garden Inn Tallahassee hotel. If you prefer room service, delivery from over 40 restaurants is available until 10:00pm.
The Hilton Garden Inn Tallahassee, Florida hotel also features a 24-hour complimentary business center, equipped with copier, fax machine, computer, high-speed Internet access and laser printer. The Hilton Garden Inn Tallahassee hotel amenities include an outdoor swimming pool, whirlpool, and guest laundry facilities. Meeting space is available for up to 50 people with 735 sq ft.
Come enjoy a taste of Florida hospitality and exceptional service at the Hilton Garden Inn Tallahassee hotel.
Everything. Right Where You Need It.
Location
Hilton Garden Inn Tallahassee
3333 Thomasville Road, Tallahassee, FL
32308, United States
Hours
Reviews
3.8
801 reviews
5 stars
354
4 stars
209
3 stars
90
2 stars
54
1 star
94
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Numerous reviews highlighted significant cleanliness problems, including dirty rooms, stained carpets, and unkempt common areas.
Staff Performance
While some guests praised the friendliness and helpfulness of the staff, many others reported poor service, lack of communication, and unprofessional behavior.
Maintenance Problems
Guests frequently mentioned issues with broken elevators, lack of hot water, and malfunctioning air conditioning, contributing to a frustrating stay.
Renovation Disruptions
The ongoing renovations were noted as a major inconvenience, with guests experiencing difficulties accessing the hotel and navigating construction areas.
Dining Experience
Several customers expressed disappointment with the breakfast options, noting that it was not complimentary and of low quality.
- AAAmaruka Aboriginal Law Association1 day ago4.0AC only can be turned on plugged or off unplugged! 🫤
- JGJoshua Gracia3 days ago2.0I stayed a week ago and everything seemed good the price was not bad but 50 dollar charge to have breakfast ? Ridiculous the room was not the best staff was friendly but outside of that would not recommend
- JFJosh FarnsworthJan 2, 20263.0Friendly staff at the front desk and the bar. Room was comfy but the AC doesn't have a FAN mode so it kicks on and off all night which makes it hard to sleep. It needs a way to stay on all the time. There was a hole in the ceiling over the front shelving where they installed what looks like an internet box. The entire top of the shelving was covered in white dust/ powder. The elevator was broken which I understand happens and it was new years so it's hard to get service repair for that which is understandable. The side door by the stairs wouldn't unlock with the key card. It would light up but not unlock. The breakfast is Very expensive and sub par. Watery eggs, thin French toast and over priced. The juice is good though. Not from concentrate.
- JYJeanette YoungDec 29, 20254.0I checked in on December 23rd. My room was 201 on the 2nd floor. I'm a single parent with a 8 month old. The elevator was broken. It was a struggle to get to the room with her stroller, baby bag, my things, a king size comforter rolled up like a sleeping bag to make it easier to carry, her blanket, and etc. I made several trips to the car. Each time we went out I carried the baby bag, baby, stroller and my purse up and down from the 2nd floor. we made thru the stay. After I left I discovered I left behind the baby blanket and comforter at check out on Friday Dec 26th. I've call 3 times trying to arrange to pick them up. I was told it wasn't in lost and found. I called again in hope it just had not made it down to lost and found. Last night I asked jay for a manager. She said he was out on the floors, but she will leave a note at 7:03 p.m. in his office for him to call me back. It's almost that time again, and I haven't heard from anyone. Who can help me get these items?
- KSKatherine ScottDec 22, 20251.0We checked in on Saturday and are scheduled to stay through Tuesday. When we arrived, the first thing we noticed was garbage piled near the front entrance—an overflowing trash can with additional trash scattered on the ground. While it was cleaned up by the next day, it was not a great first impression. We are staying on the third floor, and on Sunday the elevator stopped working. As of Monday—more than 24 hours later—it is still out of service. While my husband and I are not disabled, we are also not in the best physical shape, and we are traveling with a dog who needs to be walked multiple times a day. Having no elevator has been a significant inconvenience and has greatly affected our stay. What has been most frustrating is the lack of communication from hotel management. We have received no updates or explanation regarding the elevator, only apologies from members of the cleaning staff when we passed them in the hallway. While we appreciate their kindness, this is ultimately a management issue. Overall, this stay has not met our expectations, and we are disappointed by both the conditions and the lack of communication. We would have appreciated proactive updates or accommodations to help mitigate these issues during our stay.
Frequently Asked Questions About Hilton Garden Inn Tallahassee
What are the check-in and check-out times at Hilton Garden Inn Tallahassee?
Check-in time is 3:00 PM and check-out time is 12:00 PM at Hilton Garden Inn Tallahassee.
Does Hilton Garden Inn Tallahassee offer free Wi-Fi to guests?
Yes, Hilton Garden Inn Tallahassee provides complimentary Wi-Fi in public areas along with public internet terminals.
Is the Hilton Garden Inn Tallahassee pet-friendly?
Yes, pets including cats and dogs are welcome at Hilton Garden Inn Tallahassee.
What amenities does Hilton Garden Inn Tallahassee offer for guests' convenience?
The hotel offers amenities such as a fitness center, outdoor swimming pool, hot tub, bar, 24-hour front desk, self-service laundry, and a convenience store.
Are there any accessibility features available at Hilton Garden Inn Tallahassee?
Yes, the hotel provides accessible parking, an accessible elevator, and mobility accessible facilities.
Is breakfast available at Hilton Garden Inn Tallahassee?
Yes, breakfast is available at Hilton Garden Inn Tallahassee's restaurant, The Garden Grille & Bar, serving a buffet until 10:00 AM on weekdays and 11:00 AM on weekends.
Does Hilton Garden Inn Tallahassee offer contactless check-in or check-out options?
Yes, the hotel provides contactless check-in and check-out services.
What nearby attractions or places could I visit when staying at Hilton Garden Inn Tallahassee?
Nearby you can visit Warner Soccer, a sports club and soccer field for recreation, or explore downtown Tallahassee which is minutes away from the hotel.
Are there other hotels near Hilton Garden Inn Tallahassee in case I need alternative accommodations?
Yes, nearby hotels include Holiday Inn Express Tallahassee - I-10 East and Hampton Inn & Suites Tallahassee I-10-Thomasville Rd, both within close proximity.
How can nearby financial and real estate services benefit guests at Hilton Garden Inn Tallahassee?
Guests have convenient access to nearby financial services such as McLaughlin Mortgage and Awwad & Associates Tax & Accounting, as well as real estate services like Vineyards Property Management, LLC and Canopy Road Realty for any related needs during their stay.