Business Details
About
Hotel
Welcome to Hilton Garden Inn Miami Dolphin Mall, conveniently situated adjacent to Dolphin Mall, Ikea, & Miami International Mall.
An ideal overnight stay destination for pre & post cruise travelers. Our unique location places us minutes away from Miami International Airport, Florida International University, Doral Business Park, MIA Landings, Downtown Miami, & the Art Deco District.
Bright and functional, our guest rooms offer complimentary wifi, a microwave, mini-fridge and 42-inch HDTV. Refresh in the swimming pool or energize in the fitness center. Enjoy a delicious twist on classic American and Latin dishes, cocktails, & craft brews at our Flamingo Grille and Lounge. In a hurry? Purchase sundries and snacks in the 24-hour Pavilion Pantry.
An ideal venue for business and social events, this Miami hotel has 5,500 sq. ft. of versatile event space that can accommodate large productions and focused meetings.
Location
Hilton Garden Inn Miami Dolphin Mall
1695 NW 111th Ave, Sweetwater, FL
33172, United States
Hours
Reviews
4.4
2,125 reviews
5 stars
1,341
4 stars
477
3 stars
141
2 stars
49
1 star
117
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being described as rude, dismissive, and unprofessional.
Room Conditions
Many guests reported issues with room cleanliness, outdated furnishings, and inconsistent hot water.
Location
The hotel is praised for its excellent location near Dolphin Mall, making it convenient for shopping.
Amenities
Several guests noted that many amenities, such as breakfast and room service, were either not included or poorly executed.
Staff Recognition
Some staff members, like Gabriela and Cris, received positive mentions for their helpfulness, contrasting with the overall negative feedback.
- DPDeasy PasaribuNov 13, 20255.0The room was spacious, with a living area and some basic appliances. Amenities were quite complete, making the stay comfortable and convenient. Overall, a pleasant place to stay.
- BBBrittany BeautifulNov 11, 20255.0When I tell you, I’m so grateful I found this gem! The staff is so wonderful and welcoming. Every time I come, which makes this place might go to! The rooms are always so clean and spacious, And even though the price is so great, this property definitely gives a luxurious vibe! The food is always good when I order from the restaurant as well! Maria, Peter, Bonnie, Mario, Justin and Louis always greet me with a smile in a warm welcome every time which makes it hard to choose any other place lol can’t wait to see you guys again! Thank you for all the great vibes and hospitality and wonderful quality! Look forward to seeing you guys again soon! ✨🫶
- SNShawn NorkNov 10, 20251.0For a Hilton, very surprised of the low quality. Most people who use Hilton would not be happy with this. Rooms are tired and old and need a refresh. Ac does not work well barely cools. Bed comforters look like they were packed away for years and just brought out. Pillows= zero support! Furniture is old and worn. Lots of neglected items. Filthy windows too. Over all decor needs a lot of help. Also, Peter the front desk manager /associate has a very aggressive tone and comes of very condescending to say the least. I got to listen to him talk to staff and other guests for over an hr. He does nothing good for the image of this brand/location. He definitely need hotel / hospitality training redo! I went and talked to the front desk about the room condition (the young lady was embarrassed but accommodating) and they changed me to a higher floor with very similar conditions. You hear every conversation, every door close, everything going on outside your window, ect. Not a sound proof room, very thin walls and windows.The hotel just needs $$$$ put into it. Its tired and I expected more from Hilton in Southeast Florida.
- MRMiriam De La RosaNov 4, 20251.0pésimo ! en todos los sentidos llegué me ignora el equipo de recepción para la entrada yo venía tan extenuada de manejar horas no existe empatía de ningún tipo la habitación le pedí por favor aislada de las demás porque soy muy sensible para dormir me dieron la pegada al elevador sentí todos los ronquidos de ese piso el baño lleno de cabellos rojos rubios de todo tipo sucio calor horrible aire se programa a 74 aunque lo bajes a 67 cama súper pequeña pocas almohadas te entra la luz en la mañana no tienes cuenta de Netflix olvida ver algo en tv pedí late check y me dijeron. que solo media hora 🤦♀️el desayuno lo pagas y nada barato en fin nunca ni siempre la calidad precio calidad ! sucia habitación y el staff te trata como si es de favor que estás ahí en fin ni una estrella daría ! 😱😱😱😱😱😱
- VAVirginia AyestaNov 2, 20251.0Llegué al hotel con una reservación a través de Expidia, la cual en ningún momento fue cancelada, ni por mí, ni por la agencia, y el hotel no nos recibió, ya que estaba lleno. Arbitrariamente desecharon mi reserva y me dejaron en la calle con 5 maletas y un niño con discapacidad. Realmente una vergüenza absoluta!
Frequently Asked Questions About Hilton Garden Inn Miami Dolphin Mall
Is Hilton Garden Inn Miami Dolphin Mall pet-friendly?
Yes, pets including dogs and cats are welcome at Hilton Garden Inn Miami Dolphin Mall.
Does the hotel offer free Wi-Fi access to guests?
Yes, free Wi-Fi is available in public areas and there is also a public internet terminal for guest use.
What are the check-in and check-out times?
Check-in time is at 4:00 PM, and check-out time is at 11:00 AM.
Are there accessible facilities available at Hilton Garden Inn Miami Dolphin Mall?
Yes, the hotel features accessible parking, an accessible elevator, and an accessible pool to accommodate guests with mobility needs.
Does the hotel provide facilities for guests with children?
Yes, the hotel is kid-friendly and offers kid activities to entertain younger guests.
What amenities does the hotel offer for fitness and recreation?
Guests can enjoy an outdoor swimming pool and a free fitness center during their stay.
Are there dining options available on-site?
Yes, there are two restaurants including the Flamingo Grille and Lounge serving American and Latin dishes, cocktails, and craft brews. There's also a convenience store open 24 hours for snacks and sundries.
Can you tell me about nearby places to visit or dine around the hotel?
Nearby you can visit Bar Flamenco for a pub and restaurant experience or enjoy cocktails at Santé Cocktail Lounge. These spots are great for a night out after your stay at Hilton Garden Inn Miami Dolphin Mall.
Is there convenient access to shopping nearby Hilton Garden Inn Miami Dolphin Mall?
Yes, the hotel is adjacent to Dolphin Mall, as well as near Ikea and Miami International Mall, offering plenty of shopping options within walking distance or a short drive.
How can I access Hilton Garden Inn Miami Dolphin Mall using public transportation or nearby landmarks?
The hotel is conveniently located minutes away from Miami International Airport and near landmarks like Florida International University and the Doral Business Park, making it easily accessible for travelers using area transit or rideshares.