DoubleTree by Hilton Hotel Sunrise - Sawgrass Mills

4.3
2983 reviews

About

Hotel
The DoubleTree by Hilton Sunrise - Sawgrass Mills hotel is the perfect upscale Fort Lauderdale hotel located across from Sawgrass Mills Mall, the world-famous South Florida shopping mecca with more than 400 stores and 30 restaurants. We're minutes from downtown Fort Lauderdale, Fort Lauderdale-Hollywood International Airport, Port Everglades cruise terminals and Amerant Bank Arena-home of the Florida Panthers. Our guests enjoy spacious, contemporary guest rooms and suites feature pampering baths, mini-fridges and microwaves, 55 inch flat panel TVs, luxurious Sealy Paradigm 2.0 by Hilton beds, generous work surfaces with data and USB ports, and complimentary wired or wireless high-speed internet access. Hotel amenities include a heated outdoor pool and whirlpool, fitness center, valet services and room service. Join us for breakfast, lunch, or dinner daily at Peyton's Place Restaurant and Tavern. Start the day right with our extensive DoubleTree Breakfast buffet. End it with cocktails in the Lounge. We serve everything fresh, to your liking, and with impeccable DoubleTree service. For your reunion trip, destination wedding, business conference, corporate retreat or social gala, we have over 8,000 square feet of flexible meeting room and grand ballroom space in a superior South Florida location. Support services include state-of-the art A/V and connectivity solutions, free WiFi in public areas, inspired catering and banquet menus, an executive business center, and flawless service. Allow our professional staff to assist you in arranging your next special event. The DoubleTree by Hilton in Sunrise enjoys a convenient west Broward location with easy access to Florida's Turnpike, I-95, Miami, and favorite South Florida attractions. Our hotel is minutes from beaches, golf, and deep-sea fishing charters. From fine art to Everglades air boat tours, there's something for everyone.

Location

DoubleTree by Hilton Hotel Sunrise - Sawgrass Mills
13400 West Sunrise Boulevard, Sunrise, FL
33323, United States

Hours

Reviews

4.3
2,983 reviews
5 stars
1,825
4 stars
696
3 stars
214
2 stars
96
1 star
152

What are people saying?

AI-generated from recent customer reviews

Staff Service

Many guests praised the staff for being friendly and helpful, with specific mentions of individuals who provided excellent service.

Cleanliness

Feedback on cleanliness was mixed; while some guests found the rooms clean, others reported issues such as dirty carpets and unclean bathrooms.

Room Condition

Several reviews noted that the rooms were outdated and in need of maintenance, with complaints about broken amenities and general wear and tear.

Location

The hotel’s location near Sawgrass Mills Mall was frequently highlighted as a major advantage, making it convenient for shopping and dining.

Food Quality

The quality of food received mixed reviews; while some enjoyed the breakfast and restaurant offerings, others found them overpriced or lacking.
  • BM
    Barbara Mckenzie
    2 days ago
    5.0
    Went to a dinner/dance in the banquet hall. The hotel can accommodate small & large functions. The service was excellent.
  • CC
    Cici
    3 days ago
    1.0
    I supposed to travel with my mother who is battling endometriosis cancer for the last time, unfortunately she was admitted to the hospital on October 28th and our trip was 31st. She is still in the hospital after spending 10 days at ICU. I got charged $171.12 (CAD$ 245.85) for a service I haven't used. What they said? at least 3 emails I sent ''We do apologize, I'm afraid the cancellation penalty does still apply in the event of a medical emergency.'' A billionaire company can't accept a medical emergency?? That money would be helpful with my mom treatment in Brazil! I am not going to give up until they give me at least half of the refund.
  • RH
    Reinaldo HT
    Nov 7, 2025
    4.0
    Bom hotel. Boas instalações. Atendimento cordial. O elevador precisa ser modernizado.
  • FR
    Felix Raine
    Nov 6, 2025
    2.0
    The water in the shower didn’t drain and it is not cool. The AC had bad smell as well and the room does not have enough light. 2 stars only because the bed was comfortable I won’t stay there again
  • CR
    cynthia rayen
    Oct 9, 2025
    1.0
    I stayed at the DoubleTree by Hilton Hotel Sunrise - Sawgrass Mills for 2 nights in October. While the stay itself was fine, my experience with their lost and found process was extremely disappointing and has left a lasting negative impression. I accidentally left a navy blue Eileen Fisher sleep dress hanging on the back of the bathroom door — something I realized just a few hours after checking out. I called the hotel right away and was transferred to lost and found, where I had to leave a voicemail. The message stated they would return my call within 48 hours. No one ever called back. Four days later, I called again and spoke with a very kind front desk staff member, who personally had someone unlock the lost and found to check. She later came back and told me: “They said nothing was found.” I know without a doubt that the item was left behind — it was a short trip with a very small bag, so there’s no chance it was misplaced elsewhere. I told her frankly, “Oh yes, it was found by one of your cleaning staff — just not turned in.” This isn’t about the item itself, but about the principle and trust. I’m extremely disappointed that something so clearly left behind was not returned, and even more so that I had to chase follow-ups with no results. This reflects poorly on the hotel's housekeeping integrity and overall accountability as well as hotel management who knows exactly who cleaned the room. I expected better from Hilton. Guests, beware: if you leave something behind here, don’t expect to get it back.

Frequently Asked Questions About DoubleTree by Hilton Hotel Sunrise - Sawgrass Mills

What are the check-in and check-out times at DoubleTree by Hilton Hotel Sunrise - Sawgrass Mills?

Check-in is at 4:00 PM and check-out is at 11:00 AM.

Does the hotel offer free Wi-Fi to guests?

Yes, free Wi-Fi is available in public areas and through public internet terminals.