Business Details
About
HotelTru by Hilton
Our hotel is off I-275 and U.S. Route 19 Alternate on the corner of the Grand Central and Edge Districts of St. Petersburg, Florida. Visit Museums such as the Chihuly Collection and the Dali. Visit the gulf beaches located seven miles from the hotel. Enjoy the craft beer scene – Along St.Pete’s Central Avenue visit independent breweries crafting artisanal beers unavailable anywhere else.
Location
Tru by Hilton St. Petersburg Downtown Central Ave
20 17th Street S, St. Petersburg, FL
33712, United States
Hours
Reviews
4.4
770 reviews
5 stars
514
4 stars
132
3 stars
52
2 stars
32
1 star
40
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers praised the staff for their friendliness and helpfulness, with specific mentions of individuals who went above and beyond to assist guests.
Location
The hotel is frequently noted for its excellent location in downtown St. Petersburg, making it convenient for guests to access restaurants and attractions.
Room Conditions
While some guests found the rooms clean and comfortable, others reported issues such as small size, musty odors, and inadequate amenities.
Parking Issues
Valet parking is a common point of contention, with many guests expressing dissatisfaction over the high fees and lack of self-parking options.
Breakfast Experience
The breakfast received mixed reviews; while some enjoyed the variety and quality, others found it lacking or poorly stocked.
- GJGerald Jackson1 day ago5.0By far the best hotel staff I've ever dealt with. The staff goes the absolute extra mile. From the GM to housekeeping as well as valet and maintenance are superb. They have complimentary hot breakfast and the restaurant Noble Tavern is seriously good. Can't say enough about my superb experience at Tru.
- JMJames Miller3 days ago5.0Great location on Central Ave and clean rooms. The parking is either valet or you have to relocate every two hours which is an issue in this area of St Petersburg however if you valet you can walk to so many great restaurants. There was a very strong bleach smell in the morning but I guess that's a good thing. It means they are actually cleaning!
- MMmaria meloJan 5, 20265.0This hotel is amazing. Plenty of games in the lobby, great rooms and even a shuttle that will take you around! Right in the heart of St. Pete, you can’t get any better. The staff was great and we got the best service from Ameer!! Will definitely be staying again.
- PRPeter P RoncoJan 4, 20265.0I am a lifetime diamond member and stay at a lot of Hilton properties. And I know superior service when I come across it. Ameer at the front desk is one that provided it. He was not only warm and friendly but also came up with solutions to my issues with reservations on 5 rooms I had with my family! Truly one of the best attitudes I have encountered in a long time! Give this man a raise!
- CCColey ColezJan 1, 20261.0Terrible customer service. Nasty attitude at front desk. NONE OF THE ELEVATORS WORK!!! gotta go up and down flights of stairs.my first stay was awesome. But after this one I just want my money back.... We will NEVER BE BACK . they charge too much for the place to be breaking down
Frequently Asked Questions About Tru by Hilton St. Petersburg Downtown Central Ave
What are the check-in and check-out times at Tru by Hilton St. Petersburg Downtown Central Ave?
Check-in is from 3:00 PM and check-out is by 11:00 AM.
Is parking available at the hotel?
Yes, parking and valet parking are available at the hotel.
Does the hotel allow pets?
Yes, both cats and dogs are allowed at the hotel.
Are there any dining options within the hotel?
The hotel does not have an on-site restaurant or bar but offers free breakfast and vending machines.
Is the hotel accessible for guests with mobility needs?
Yes, the hotel features accessible parking, elevators, and is mobility accessible.
What kind of fitness and recreation facilities are available?
The hotel has a free fitness center, a game room, kid-friendly activities, and an outdoor pool.
Does Tru by Hilton St. Petersburg Downtown Central Ave offer free Wi-Fi?
Yes, free Wi-Fi is available in public areas including a public internet terminal.
Are there any nearby grocery stores or convenience stores?
Yes, Duckweed St Pete is a nearby grocery store and convenience store where guests can purchase essentials.
Where can guests find local artisan gelato near the hotel?
Guests can enjoy gelato at nearby shops like Mammamia and La Mamma - Italian Gelato & Caffè located close to the hotel.
What entertainment or dining options are available along St. Pete’s Central Avenue?
Guests can visit local spots such as Half Baked Potato, Leafy Greens Cafe, and Zaytoon Grill for diverse dining experiences, as well as enjoy the craft beer scene with independent breweries nearby.