Customer Service
Many customers expressed frustration with poor customer service, including unhelpful staff and lack of communication regarding reservations.
Construction Issues
Numerous reviews highlighted ongoing construction that caused significant disruptions, including noise, lack of amenities, and unavailability of rooms.
Room Conditions
Guests frequently reported outdated and dirty rooms, with issues such as mold, broken appliances, and inadequate maintenance.
Positive Experiences
Despite the negative feedback, some customers enjoyed their stay, praising the beach location, friendly staff, and various activities available.