Tru by Hilton Pompano Beach Pier

4.2
546 reviews

About

Hotel
Tru by Hilton Pompano Beach puts you less than one block from the sand and surf. Located close to the beach and the iconic Pompano Beach Pier, our hotel gives you access to ocean views. We also offer easy access to vibrant boardwalk dining and a laid-back South Florida vibe. Whether you are here to relax, explore, or connect, we deliver the ideal stay for both business and leisure travel. Our hotel is designed for modern comfort with clean, efficient guest rooms, cozy bedding, and convenient features to help you settle in and unwind. If you're looking for hotels on Pompano Beach or a place to stay with ocean proximity and city access, Tru by Hilton is the perfect choice. Guests can enjoy a heated outdoor pool, hot tub, and one of the only rooftop bars in Pompano Beach. The rooftop is the perfect place to take in sunset views or meet up with friends before heading to the nearby restaurants and shops. Fort Lauderdale Beach is only 15 minutes away, giving you the best of both destinations. With 3,500 square feet of flexible event space, we're a smart option for meetings, small conferences, and social events. Our central location and inviting spaces make us one of the top hotels on the beach in Pompano for both business and celebration. If you're searching for a Hilton hotel in Pompano Beach that combines location, style, and convenience, you will find it all here. Stay steps from the ocean and close to it all with Tru by Hilton.

Location

Tru by Hilton Pompano Beach Pier
200 North Ocean Blvd., Pompano Beach, FL
33062, United States

Hours

Reviews

4.2
546 reviews
5 stars
354
4 stars
78
3 stars
34
2 stars
30
1 star
50

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many guests praised the friendliness and helpfulness of the front desk staff, particularly individuals like Stephanie, Vance, and Andasia.

Cleanliness Issues

Several reviews highlighted significant cleanliness problems, including dirty rooms and common areas, which detracted from the overall experience.

Location

The hotel’s location near the beach and local amenities received consistent positive feedback, making it a key attraction for guests.

Breakfast Quality

The breakfast offerings were frequently criticized for being subpar, with many guests expressing disappointment in the food quality.

Security Concerns

There were serious concerns raised about security, including reports of theft and inadequate measures to protect guests' belongings.
  • JG
    Johnathan Guay
    1 day ago
    5.0
    Was in town for a lax tourney so decided to make best of it and stay on beach. Try Hilton was a perfect fit. Parking is in garage descent to hotel but was close and convenient. Stayed at new years so didn’t get a chance to Eaton rooftop but went up to check it out and it was awesome. Very convenient location next to a ton of shops and restaurants. Of all the things about this hotel that were great Stephanie D. was amazing!!! Forgot a uniform at hotel and she was so amazing and found it and boxed it up to be shipped out. We put almost 60 nights in a hotel a year and most would’ve just said they never found it but Stephanie went above and beyond! She is amazing and a reflection of the how accommodating this place really is! Highly recommend you come visit her!
  • BR
    Brian Richardson
    3 days ago
    5.0
    Stephanie is the epitome of customer service, Guest appreciation, along with complete Knowledge Of her job position. I would personally like to think the Hilton family for Exemplary employees such as Stephanie very pleasant warm and made me feel right at home. please ensure that Stephanie receives recognition for a job all done tens across the board.
  • VD
    vaughan densham
    3 days ago
    1.0
    No point in commenting just won't stay here again
  • JA
    Jazmine Atkins
    4 days ago
    1.0
    I have been a frequent guest at Tru by Hilton Pompano Beach and have always enjoyed my stays—until January 6, 2026, when my experience was completely unacceptable. This visit has left me seriously reconsidering staying at this property in the future. Upon arrival, the front desk staff did not greet me or offer assistance. When I asked why my Gold status reservation wasn’t showing in the system, she rudely turned the computer around and said, “it’s clearly not in the system,” refusing to acknowledge my Hilton app, which already displayed my room and digital key. Instead of listening or resolving the issue, she bluntly assigned me a room. When I entered the elevator, I noticed the key didn’t match my app, leaving me nervous and uncertain if someone else was already in the room. Returning to the front desk, it became clear she had given me a key to the Homewood Suites side instead of Tru by Hilton. There was no apology, no acknowledgment of my Gold status, and no attempt at professionalism—just dismissive, abrupt behavior. As a loyal and frequent guest, this experience was not only frustrating but completely unacceptable. I expected attention, respect, and proper service, and instead received blunt indifference. This visit has seriously deterred me from staying at this hotel again, and I hope management addresses this immediately to prevent future guests from encountering the same unprofessional treatment.
  • JW
    Jill W
    Dec 9, 2025
    5.0
    We go to Pompano beach every January. This will be our 4th time driving from the Midwest to this great hotel. We love the location and the nice rooms. We always get a ocean view. The front desk has always worked with us if there is a problem.

Frequently Asked Questions About Tru by Hilton Pompano Beach Pier

What are the check-in and check-out times at Tru by Hilton Pompano Beach Pier?

Check-in time is at 3:00 PM and check-out time is at 11:00 AM.

Does the hotel offer free breakfast?

Yes, the hotel offers free buffet breakfast for guests.