Business Details
About
HotelExtended Stay Hotel
We’re a short walk from Pompano Beach and a range of dining venues. Fort Lauderdale Beach is 15 minutes from us. If you prefer the pool to the beach, enjoy our outdoor pool and hot tub overlooking the Atlantic Ocean, as well as a rooftop bar and restaurant. Comfy rooms with a gorgeous view and 3,500 sq. ft. of meeting space also make us the ideal event venue.
Location
Home2 Suites by Hilton Pompano Beach Pier
200 North Ocean Blvd, Pompano Beach, FL
33062, United States
Hours
Reviews
4.3
515 reviews
5 stars
366
4 stars
61
3 stars
28
2 stars
19
1 star
41
What are people saying?
AI-generated from recent customer reviews
Location
The hotel is praised for its excellent location near the beach and pier, making it convenient for guests.
Staff Service
While some staff members, particularly at the front desk, received positive feedback for their friendliness and helpfulness, others were criticized for rudeness and poor service.
Cleanliness Issues
Multiple reviews highlighted significant cleanliness problems, including mold, dirty rooms, and inadequate housekeeping.
Breakfast Quality
Guests expressed dissatisfaction with the breakfast quality, describing it as unappetizing and poorly managed.
Room Conditions
Several reviews mentioned issues with room conditions, including outdated furnishings, unpleasant odors, and maintenance problems.
- CGClaudia Gallardo2 days ago5.0Amazing service by Stephanie in the front desk . She made our stay 5 stars since the moment we got here . We will definitely come back ! We were a group of 3 families and we all had an amazing time !!
- CSCynthia Saavedra2 days ago5.0Everything was excellent!! Stephanie provides the best customer service!
- FDFlorcita Delancy3 days ago5.0Stephanie was amazing checking us in, everything was fast and smooth. She was very sweet
- JRJ. R.Dec 31, 20252.0Wonderful location, extremely walkable neighborhood. With that said, there were a few things that would have me choosing another place to stay on my next trip in. In the rooms I had no cell service with T mobile so I was reliant on the WiFi. I’d give the WiFi a one out of five because it kept dropping signal and when I did have it, videos would constantly stop and get stuck in buffering. I had to disconnect several times a day to slightly improve it. I couldn’t imagine trying to do a video conference call while in the room- that would have been a nightmare. Ok, so I understand it’s a “beach” location so I have to expect some issues with the rooms being well used, but at some point it comes down to poor upkeep. The room smelled extremely musty and “stale”. I asked for a room change because it was so bad, they stated they did not have any available. They didn’t offer any solution or even an attempted solution. So I had to buy air fresheners and fabric refresher to try to combat the smell- I lost! Thankfully I wasn’t in the room much. I stayed for 5nights and they only tried to service the room once while I was actively showering. I apologized and told them I was in the shower and asked if they come back a little later and they agreed. They never returned for the remainder of my stay. I know they were working on the floor every day since they SLAM the doors all morning after they finish the rooms. They are extremely strict on their checkout time (I kind of understand with it being a popular destination). I asked for 20 mins to finish eating a quick lunch and they refused stating they do not offer late checkouts “no exceptions”. So while the location couldn’t be better, there are other options I will explore on my next visit. This place wasn’t for me.
- MSM SDec 24, 20255.0Tommy at the front desk was amazing. He saved our Christmas. Our planned lodging did not work out and we had no reservations anywhere. We stopped at Tru by Hilton on Pompano Beach Pier and there was Tommy, he greeted us with a friendly smile and told us not to stress that he would take care of us and he DID! He made our Christmas a Merry one indeed!
Frequently Asked Questions About Home2 Suites by Hilton Pompano Beach Pier
What accessibility features does Home2 Suites by Hilton Pompano Beach Pier offer?
The hotel provides accessible parking, accessible elevators, and an accessible pool to accommodate guests with mobility needs.
Is breakfast included with my stay at Home2 Suites by Hilton Pompano Beach Pier?
Yes, the hotel offers free buffet breakfast to its guests.
Does the hotel have a fitness center and what equipment is available?
Yes, there is a free fitness center featuring elliptical machines, treadmills, weight machines, and free weights.
Can I bring my pets to stay at Home2 Suites by Hilton Pompano Beach Pier?
Yes, both cats and dogs are welcome at this hotel.
Is parking available at the hotel?
Yes, the hotel offers parking including self-parking options.
What are the check-in and check-out times for the hotel?
Check-in is at 3:00 PM and check-out is at 11:00 AM.
Does the hotel offer 24-hour front desk service?
Yes, the front desk is available 24 hours to assist guests.
Is there free Wi-Fi available at Home2 Suites by Hilton Pompano Beach Pier?
Yes, free Wi-Fi is available in public areas, including a public internet terminal.
What nearby dining options are there around Home2 Suites by Hilton Pompano Beach Pier?
Nearby dining includes Pier 6 Rooftop lounge and restaurant, oceans 234 which offers pan-Asian and seafood cuisine, Baresco Mexican restaurant, BurgerFi burger and hot dog restaurant, and Lucky Fish Beach Bar + Grill offering American seafood fare.
Are there interesting nearby attractions guests can visit when staying at Home2 Suites by Hilton Pompano Beach Pier?
Guests can easily explore Pompano Beach Pier, Great Beach Agent park and historic landmark, the Beach Branch Library, and the Symphony Of The Americas concert venue during their stay.
How can guests access banking services nearby?
Wells Fargo Bank and Wells Fargo ATM are conveniently located nearby for guests' banking and ATM needs.