Business Details
About
Hotel
Located minutes from the beautiful Pensacola Beach and right across the street from the Pensacola International Airport, hotel guests will enjoy a variety of amenities including a complimentary hotel shuttle to the airport from 4:00 am until Midnight. A free hot breakfast is served daily from 6:00 am to 10:00 am, and Monday through Friday guests can take advantage of our free On the Run Breakfast Bags. We offer coffee and tea in the hotel lobby 24 hours a day, along with our 24-hour fitness center. Guests must be 21 or older to check into the hotel.
Location
Hampton Inn Pensacola-Airport (Cordova Mall Area)
2187 Airport Boulevard, Pensacola, FL
32504, United States
Hours
Reviews
3.9
1,166 reviews
5 stars
563
4 stars
284
3 stars
130
2 stars
70
1 star
119
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Multiple reviews highlighted poor cleanliness, including dirty rooms, mold, and unclean bathrooms.
Staff Performance
While some guests praised the friendly and accommodating staff, others reported rude service and unhelpful responses to complaints.
Maintenance Problems
Guests frequently mentioned maintenance issues such as broken elevators, plumbing problems, and outdated facilities.
Location Convenience
The hotel’s proximity to the airport was consistently noted as a positive aspect, making it convenient for travelers.
Breakfast Quality
Breakfast received mixed reviews; some enjoyed it while others found it lacking in variety and quality.
- DHDon HughesNov 10, 20251.04 days without hot water!! So many people complaining about hot water and NO SOLUTIONS! Shame on HILTON!
- TKTy'Asia KnightNov 2, 20251.0Guy at the front desk on 2Nov at 11-30AM-12PM. Was very rude and so unhelpful I even requested to speak with the supervisor about the hard time he was giving me but according to him the supervisor was just unavailable.
- RDRandy DeitzOct 19, 20251.0Good location very close to airport but the worst Hampton Inn I have ever stayed in. First when checked in I was given a dirty room. Then had to go back downstairs and given another room after listening to staff argue. Second room no hot water you literally have to keep playing with the handle to get any hot water at all. Elevators not working and stairs are locked so had to find someone to unlock to even get to room. Air conditioner so loud I thought it was going to blow up, shower doors are moldy, carpeting all needs to be ripped out in hallways and rooms. Place needs to be torn down. You are better off staying at a sleazy motel.
- TDT DebridgetOct 16, 20254.0Been there for several conference meetings. Real nice and they treated us great 👍
- LCLarisa ChubarukOct 13, 20252.0The only thing they have going for them is how close they are to the airport. Check in was seamless - thanks to digital room keys. One of our rooms was ok. The other room was musty, damp, didn’t have hot water and the smell was 🤮. After notifying the front desk once, they sent a service guy up. No results. Notified the front desk - “oh, we’re sorry” and that was it. No offer to change rooms or anything. Only after we asked for a new room did they move us. When I was packing my stuff to leave everything was damp. Stay away from this hotel!!
Frequently Asked Questions About Hampton Inn Pensacola-Airport (Cordova Mall Area)
Is airport shuttle service available at Hampton Inn Pensacola-Airport (Cordova Mall Area)?
Yes, a free airport shuttle service is available from 4:00 am until Midnight.
What are the check-in and check-out times at this hotel?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Does the hotel offer free breakfast?
Yes, a free hot breakfast is served daily from 6:00 am to 10:00 am. On weekdays, guests can also get free On the Run Breakfast Bags.
Are pets allowed at Hampton Inn Pensacola-Airport (Cordova Mall Area)?
Yes, both cats and dogs are welcome at the hotel.
What fitness facilities are available to guests?
The hotel features a free 24-hour fitness center equipped with elliptical machines, treadmills, and free weights.
Does the hotel provide accessible features for guests with mobility needs?
Yes, the hotel offers accessible parking and elevators to accommodate guests with mobility needs.
Is parking available and is there a charge for it?
Self-parking is available and is free for hotel guests.
Are there shopping options nearby the hotel?
Yes, Cordova Mall is near the hotel, offering various shopping options to guests.
What nearby attractions can guests visit when staying at the hotel?
Guests can visit Pensacola Beach, a beautiful park and beach area, located minutes from the hotel for relaxation and outdoor activities.
How can guests conveniently access airport parking services near the hotel?
Metro Discount Airport Parking is located nearby, providing professional parking services for airport travelers.