Business Details
About
HotelHilton
Daily Mandatory Charge includes: Santa Rosa Island Authority Fee
The Hilton Pensacola Beach hotel is located in the heart of Pensacola Beach, Florida and overlooks the Emerald waters of the Gulf of Mexico. Pensacola Regional Airport is less than 30-minutes away, while water sports, shopping and exciting nightlife are within walking distance. Deluxe accommodations, friendly Pensacola, Florida service and a relaxed atmosphere await our guests.
At our hotel, we thrive on pleasing leisure guests and business travelers.
For our leisure travelers, our guest rooms offer: In-room hospitality center with microwave, Refrigerator, coffee maker, On-command video, TV video games, Balcony, Complimentary HBO, USA Today each weekday morning.
Especially for our business travelers, the rooms also offer: Wired Internet access available in all rooms - subject to charge, Secure PrinterOn remote printing, Two dual-line phones with voicemail and data ports, Large work desk with desk level outlets and an ergonomic chair, 30,000 sq ft of meeting space, USA Today each weekday morning.
In addition, we are now featuring suite accommodations in our new 17-story tower. Choose from one-bedroom junior suites and two or three-bedroom deluxe suites with a full kitchen. All suites look directly over the Gulf of Mexico and feature private balconies.
Come enjoy Florida hospitality at the Hilton Pensacola Beach Gulf Front Florida hotel.
Travel should take you places.
Location
Hours
Reviews
4.2
3,313 reviews
5 stars
1,987
4 stars
602
3 stars
289
2 stars
172
1 star
263
What are people saying?
AI-generated from recent customer reviews
Customer Service
While some staff members received praise for their friendliness and helpfulness, many reviews highlighted poor service, including rude interactions and slow responses from the front desk.
Room Quality
Numerous guests reported issues with room cleanliness, outdated furnishings, and maintenance problems, including mold, leaks, and malfunctioning appliances.
Location and Amenities
The hotel's beachfront location and access to nearby attractions were frequently praised, but guests noted that the pool area and other amenities were often dirty or poorly maintained.
Breakfast and Dining
The breakfast options were criticized for being overpriced and not meeting expectations, with some guests feeling misled about what was included.
Overall Experience
Many guests expressed disappointment with their stay, citing a decline in quality over the years and feeling that the hotel did not meet the standards expected from a Hilton property.
- JCjeremy chesnuttJan 5, 20263.0Currently staying for a work conference. The staff has been great, the location is perfect. This place needs some serious upgrades and maintenance. The room has a musty smell and after one night I woke up stuffed up, guessing the carpet has been wet many times based on the rust on the floor and HVAC. The power flickers everytime the mini fridge turns on.
- LGLaura GilesDec 27, 20251.0We just stay there 4 nights , the pool wasn't heated pool , that pool was ice cold. We weren't able to enjoy the pool very disappointed!!! At check out time the front desk representative ask us how was our stay . I told them disappointed because of the non heated pool and the hotel description said heated pool . They only said sorry about that next time next staying We will make sure we have the pools working properly. I told them them why the management doesn't put that in the hotel description. My children weren't able to enjoy the pool because of the ice cold water. I have never been so disappointed in hotel stays
- EGEmilia GDec 24, 20254.0Its between a 3 and a 4 stars... Came here during off season. (Christmas break) great location to few walking distance. Few resturants with playgrounds. The mini golf is also next door. (The city playground has grills and picnic tables.) Unfortunately, one of the elevators was broken. Our floor ice machine was also broken. The bathroom grout wasn't sealed- so there was water under it. Had to reallt push hard on the bathroom door to close and it doesnt lock. The safe wasnt working. The indoor heated pool heat element was broken!!!! The fire pits finalllly worked after day 3 being here. The outdoor pools ARE NOT HEATED. But. The good part. Was the view the very short beach (some beaches are looooong) and because hilton is basically connected to 3 other hotels. You can use the other 3 hotels pools which are heated and some lazy river style!!!!! And paid parking 15$ a day. (Tight parking if you have a big vehicle) Oh and the outdoor bar isnt open on off season. And the other reviews were talking about sticky. The carpet was sticky. (The black vinyl around the carpet.) Oh and the fishing pier close by around .50 miles cost money to walk/ fish....
- LALandscapes by AcmeDec 23, 20255.0This hotel is a great hotel on the beach. I would suggest if coming with a bigger family or if just want a getaway with some extra room. Go for the upgraded suites. They are bigger for groups or a family. They have beds,couch and chairs. Plus have a kitchen area with a fridge and microwave. So you can bring food and plenty to drink. The only issue we had was that the second TV didn't work. That was in the bedroom area. But we were there to enjoy te beach and this has its own acces to the beach. That's a plus. But it also has a little store and a restaurant in the hotel. So options for food. I would recommend staying here.
- GLGriffin LatifDec 22, 20255.0Perfect location, A1 Class Breakfast, awesome service, amazing kind and smiling servers and front desk staff, and simply put a super delighful experience. We stayed three nights, spend a lot of morning time in breakfast area. Yes, it was that good, breakfast, hot grill and mainly the polite and smiling staff. Rooms: I give four stars because the room need a bit uplift and upgrade. Yes age is showing up on carpit, walls, bath rooms, and furniture. Elevator is very slow and dated. Will I come back here again? Without a doubt, I will be back again. The overall experience is amazing because the smiling staff and kind servers make up for the minor issues I mentioned above. Please Enjoy the images I uploaded. Highly Highly Revomended !!!
Frequently Asked Questions About Hilton Pensacola Beach
What are the check-in and check-out times at Hilton Pensacola Beach?
Check-in time is 4:00 PM and check-out time is 11:00 AM.
Does Hilton Pensacola Beach offer accessible facilities?
Yes, the hotel has accessible parking, elevators, and an accessible pool to accommodate guests with mobility needs.
Are pets allowed at Hilton Pensacola Beach?
Yes, both cats and dogs are welcome at the hotel as it is pet-friendly.
Is parking available for guests at Hilton Pensacola Beach?
Yes, the hotel offers free self-parking for guests.
What dining options are available at Hilton Pensacola Beach?
The hotel has three restaurants, including options that serve vegan and vegetarian meals. There is also a bar and room service available.
Are there any fitness and wellness facilities at Hilton Pensacola Beach?
Yes, the hotel features a free fitness center with elliptical machines, free weights, and weight machines, as well as a sauna and hot tub.
What Wi-Fi services does Hilton Pensacola Beach provide?
Wi-Fi is available throughout the hotel including public areas and there is a public internet terminal for guest use.
Does Hilton Pensacola Beach allow bicycle rentals and beach access?
Yes, the hotel offers bicycle rentals and provides direct access to the beach as it is a beachfront property.
What nearby restaurants can guests visit around Hilton Pensacola Beach?
Guests can enjoy nearby dining at Salt, Sal de Mar, Latitudes Beach Bar, Bonsai sushi restaurant, Shrimp Basket, H2O Grill, Red Fish Blue Fish, Jelly's Beach BBQ, and Lillo’s Tuscan Grill.
Are there attractions or activities near Hilton Pensacola Beach for families?
Yes, families can visit British Swim School, Ufo’s Mini-Golf, Ice Cream & Arcade, and enjoy various beach and water sports close by.
What nearby bars and nightlife options are available near Hilton Pensacola Beach?
Nearby nightlife includes Gilligan’s Tiki Bar, Latitudes Beach Bar, Riptides Sports Grill, Salt bar, and Sal de Mar cocktail bar, perfect for guests to unwind after a day at the beach.