Waldorf Astoria Orlando - An Official Walt Disney World Hotel

4.5
3183 reviews

About

Hotel
Daily Resort Charge includes: Guest internet access; two bottled waters daily; Disney shuttle; access to fitness center & golf practice facility; golf club rental after 2pm; pool tubes; 15% off spa retail; kids 12 and under dinner included at La Luce w/ adult entrée purchase. Enjoy our convenient Disney shuttle and early park entry. Waldorf Astoria Orlando - An Official Walt Disney World Hotel is an elegant oasis of contemporary luxury in a peaceful 482-acre nature preserve. Conveniently surrounded by Walt Disney World® Theme Parks. Enjoy an ambiance of stylish sophistication with celebrated amenities and impeccable personalized service. An artful blend of comfort and modern elegance Waldorf Astoria Orlando has redefined the vacation experience. The resort offers a plethora of recreational activities perfect for enjoying and relaxation. Enjoy a round of golf on our Rees Jones-designed Waldorf Astoria Golf Club rejuvenate in our luxurious Waldorf Astoria Spa or take a refreshing swim in our pools and discover the ultimate escape in a private cabana. The resort’s dining experiences are unparalleled featuring world-class dining with twelve restaurant and lounges including the famed Bull & Bear. Guests of Waldorf Astoria Orlando are invited to enjoy the facilities and amenities of the adjacent Signia by Hilton Orlando Bonnet Creek including their award-winning 3-acre lazy river pool with water slide. Waldorf Astoria Orlando features 502 stylish guest rooms and suites featuring Italian marble bathrooms with Aesop branded products / high-definition 55-inch LCD televisions with streaming capabilities / electronic safes suitable for laptops / Nespresso coffee machines / day and evening housekeeping and complimentary transportation to the Walt Disney World® Theme Parks.

Location

Waldorf Astoria Orlando - An Official Walt Disney World Hotel
14200 Bonnet Creek Resort Lane, Orlando, FL
32821, United States

Hours

Reviews

4.5
3,183 reviews
5 stars
2,384
4 stars
377
3 stars
152
2 stars
96
1 star
174

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many guests praised the friendly and attentive service from staff, highlighting specific individuals who went above and beyond.

Room Conditions

Feedback varied on room quality; while some found them clean and comfortable, others reported issues like poor maintenance and cleanliness.

Dining Experience

The breakfast buffet and poolside dining received positive remarks, but some guests criticized the quality and pricing of food.

Location and Amenities

The hotel's proximity to Disney and shared amenities with the adjacent Signia hotel were frequently appreciated.

Check-in Issues

Several guests experienced problems with check-in, including overbooking and room availability discrepancies.
  • VJ
    Vera Jie
    1 day ago
    2.0
    Hardly Waldorf’s standard. When I arrived, shampoo, conditioner and body lotion were at very low level, and I’m staying for 4 nights. Had to request them to refill. Also I got food credits from being Hilton gold member, and they refused to switch my payment method. Stayed here for a conference. If you’re visiting for Disney, Disney-owned hotels are much better choices.
  • LL
    L
    4 days ago
    1.0
    Stayed here for two nights,and got ignored by all employees front desk ,market even the bell man face to face.No hello nothing.If you don’t look a certain way or look like you have money be prepared to be ignored and looked at funny .Will never stay here again My family and I felt very uncomfortable and felt like we were not welcomed.
  • HY
    H Yunus
    Nov 15, 2025
    5.0
    Beautiful property, great staff, savory breakfast, and quiet rooms. Stayed here early Nov and was greeted by friendly staff at Valet as well as front desk. Tons of onsite food options as well as room service. Great views of the Disney resort (see attached). The room service is top notch and they check on you in the evenings. They have two pools, one of them is heated, a jacuzzi, poolside restaurant, and a few fireside stations. You also have access to pool, slide, and lazy river on adjacent Hilton Signia property (5-7 mins walk). We had a great time in the pool in the evening/night and the next day. We mostly had the pool to ourselves as it may been a bit too cold for Floridians. Wife had a remote doctor’s appointment and they gave us a late check out (shout out to the hotel management). Both the valet and the bell service is timely as well. Overall, an unforgettable experience!
  • VD
    Vince DeChellis
    Nov 12, 2025
    5.0
    Our stay here was absolutely fabulous from the minute we pulled up to valet. All the staff members we encountered went above and beyond to make sure our stay was memorable and special. We had dinner at La Luce which was very good and the service was spectacular. The amenities the property offers are abundant.
  • DC
    Dale Crawford
    Oct 31, 2025
    1.0
    This is not a Waldorf that I would recommend. There is nothing notes about this property and they charge for things that aren’t necessary given their particular property. The rooms are okay, but the beds are terrible and uncomfortable. This property is only a Waldorf based on the name and the extreme price for amenities. The quality and value simply aren’t there. The price for parking is ridiculous. This isn’t a property in a downtown or even convenient area. If you self park at a price both of $45 with tax, there isn’t even a clear path to walk to the hotel. You have to go up and down stairs and cut across foliage to get to the hotel entrance. The hotel is obnoxiously and obviously punitive if you choose to pay $45 for self parking instead of $57 for the notably slow valet parking (see all other google reviews). We didn’t valet park, knowing that we would be in a hurry in the morning. The in-house restaurant, Bull & Bear, is another exercise is show over substance and should be skipped. Long story short, although we enjoy staying at Waldorf Astoria properties, this one doesn’t have a good value proposition and should be skipped.

Frequently Asked Questions About Waldorf Astoria Orlando - An Official Walt Disney World Hotel

What are the check-in and check-out times at Waldorf Astoria Orlando?

Check-in time is at 4:00 PM and check-out time is at 11:00 AM.

Does Waldorf Astoria Orlando provide accessible facilities for guests with disabilities?

Yes, the property offers accessible parking and elevators, and is mobility accessible.