Signia by Hilton Orlando - An Official Walt Disney World Hotel

Reviews

• DT

  David Tanner

  Jan 6, 2026
  5.0
  Fantastic property in a genuinely luxe corner of the Disney World empire. The hotel itself feels elevated from the moment you arrive. Our room was very nice—well finished, comfortable, and thoughtfully equipped—with a mini fridge and branded Nespresso machine, which was a welcome upgrade. Service across the board was super friendly and efficient. Logistics here are a huge win. There’s a massive parking garage for guests, on-site EV charging, and an Avis rental counter right inside the hotel, which was an absolute godsend since we had an Avis rental. Not having to shuttle off-property for a car made everything easier. There are also multiple good restaurants on site, and the shuttles to the Disney parks were a great added touch. The pool area is fantastic—but fair warning: we stayed over Christmas and it was busy and loud, with lots of families and kids. That said, it absolutely leaned into the holiday spirit, with Santa on site in the evenings for photos, which families will love. The energy matched the season. One must-do if you stay here: do not miss a visit to the Disney-designed town of Celebration, just a 15-minute drive away. Great shopping, dining, and a totally different (and very charming) Disney-adjacent experience. Final detail that made me smile: the carpet. Hilton, we noticed. Same plush carpet as the Crockfords in Vegas—a subtle but very classy touch 😎 Bottom line: upscale, extremely convenient, and well-run. A true 5-star stay and an excellent choice for Disney trips when you want comfort, polish, and smart amenities without sacrificing location.
• MS

  Michael Spohn

  Jan 6, 2026
  1.0
  We truly wanted to love this resort. The property itself is beautiful, well-maintained, and our family initially had a very enjoyable stay. Unfortunately, what happened after using the hot tub completely changed our experience. After using the hot tub, multiple members of our family developed skin rashes and our swimwear was noticeably bleached. Concerned, we consulted our dermatologist, who confirmed that this was the result of a chemical reaction consistent with improper pool chemical levels. We immediately brought this to the hotel’s attention. To their credit, the on-site management was apologetic and assured us they would “make it right,” including reimbursing us for the damaged items. Based on that assurance, we were referred to their third-party claims department. From that point forward, the experience became extremely frustrating and disappointing. The claims department repeatedly delayed responses, provided conflicting information, and ultimately told us we would need to pursue the issue with the outside pool maintenance company that services the hotel. In other words, Hilton completely passed the responsibility off to someone else — despite the issue happening on Hilton property, in a Hilton amenity, and after Hilton management promised resolution. The total damages were around $200, but this is not about the amount — it is about accountability. Being bounced between departments and third parties for something that clearly occurred at their facility was incredibly discouraging. It is sad and surprising that a brand like Hilton would allow loyal guests to be treated this way. We had such high expectations, and while the resort itself is lovely, the lack of follow-through and corporate responsibility left us extremely disappointed. We truly hope Hilton reconsiders how they handle situations like this, because this experience has made us think twice about staying here again.
• VG

  Vipul Gupta

  Jan 3, 2026
  2.0
  We stayed two nights from Jan 1 to 3, and chose this hotel as it offers early park admission by 30 Minutes before other non Disney resort guests. This was peak time for the parks, so that extra hour was inportant to us. They also provide free shuttle to the Disney transportation center and this service is outsourced to Meer. On Jan 2, Park was opening at 8 am and early entry started at 7:30 am. 1. Very disappointment with this morning bus servixe (we should have just driven and paid for the parking at the Disney). Two large buses arrive at 7 am and left around 7:19 am after filling up guests. We arrived at the Disney transportation center at 7:30 am. Then we had to take another Disney bus or monorail to reach the park and then walk through the park. We reached the early entry area of the park around 8 am, thereby costing us extra two hours of wait time in the lines. These buses need to arrive at the hotel atleast 60 minutes before early entry time (not 30 Minutes). 2. Self parking is $42 per day at this hotel, and your room key is activated to get in and out of their garage and amount is added to your folio. On Jan 3, we were in hurry to drive to Tampa airport and key did not work to let us out. I pressed the “call button” on the key pad and it rings at the front desk. There was a staff member at the front desk. It he did not bother to answer that call to open the garage. I had to ask other cars behind me to back up, so I that did not block their progress. I parked the car, walked to the front desk and explained. He told me that key sometimes does not work (well, answer the call button promptly if this is the case). He asked to go back and exit and press the “call” button and he will open the garage for me since I had already paid for two nights parking. Basically, front desk hardly picks up the phone, they want you to interact with them via text. 3. As Hilton Diamond very cheap $15 pp credit towards breakfast. In Europe and Asia, similar hotels graciously provide full breakfast Buffett to diamond members. Everything else is fine, pools, lazy river, rooms etc.
• VA

  Victoria Antle

  Jan 1, 2026
  5.0
  We stayed at this hotel over New Year's Eve. The property is beautiful, well kept and is adjacent to Waldorf Astoria property, where one can find additional bars/restaurants. The reception was patient, friendly and kind, and extremely accommodating when we had an issue at check in. The room was spotless, bathroom as well, with great water pressure. The pool area was lovely, and the jacuzzis were hot. There were many restaurants and bars to order food and drinks at, as well as a convenience shop with Starbucks coffee, etc. We opted for room service, and it was prompt and delicious. The breakfast buffet at the Bistro restaurant was superb, with many more options than expected. Overall, a fantastic stay, and we definitely felt both aknowledged and appreciated as Diamond reward status holders.
• WM

  W M

  Dec 27, 2025
  1.0
  To avoid tarnishing your Disney Resort memories by staying at such a terrible hotel, I strongly recommend choosing a different property. The restaurant is excellent, but the accommodation is not worth the stay. Both the staff's hospitality and the standard operations fall well below even the level of casual hotels such as Signia or Hilton. It might be rare for rooms to be ready by 4:00 PM. In my case, I was unable to access my room even before 6PM, and not a single staff member said sorry for this situation, every guests were responded coldly.So I realized it happens all the time. Due to the severely insufficient number of front desk staff, waiting in line for more than 30 minutes appears to be the norm. I personally had to stand in line four separate times just to get my room key—about as long as waiting for an attraction at Magic Kingdom. A few members of the front desk staff behave in a very rude and offensive manner. That said, there are also some genuinely kind and helpful staff members, and I am grateful to them. The front desk staff member named SHAY was particularly rude and condescending in her behavior toward us. I will refrain from providing details however, her words and attitude toward my family were completely unacceptable. As a result, what should have been a family holiday became a deeply unpleasant memory. I have maintained Hilton Diamond status for many years and have been a loyal supporter of the Hilton Group. I sincerely hope that these issues will be addressed and that this hotel will improve to become a respectable property.

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