Business Details
About
Hotel
We’re surrounded by some of downtown Orlando’s top entertainment venues including Kia Center, Dr. Philips Center for the Performing Arts, and Eola Park, home to the Walt Disney Amphitheater. Kick back by our rooftop pool or grab your favorite coffee from our Starbucks Café. Host an event in our bright meeting room.
Location
Hilton Garden Inn Orlando Downtown
401 North Magnolia Avenue, Orlando, FL
32801, United States
Hours
Reviews
4.0
517 reviews
5 stars
301
4 stars
86
3 stars
41
2 stars
17
1 star
72
What are people saying?
AI-generated from recent customer reviews
Room Quality
Rooms are generally clean, spacious, and comfortable, with some guests praising the modern amenities and views.
Customer Service
Service quality is inconsistent; while some staff members are praised for their friendliness and helpfulness, others received negative feedback for being unprofessional or unhelpful.
Parking Issues
Valet parking is the only option available and is considered overpriced, leading to dissatisfaction among guests.
Breakfast Experience
Breakfast is not complimentary and is viewed as overpriced, with some guests expressing disappointment over the limited menu.
Location
The hotel is well-located near downtown Orlando, with easy access to restaurants and attractions, which guests appreciate.
- MLMikel lion1 day ago5.0Great room, good service,super good location
- CWChristina WongNov 14, 20254.0felt damp but overall was okay. the employees were nice
- IIIdan Singh (Idan)Oct 31, 20255.0Excellent home stay hotel with all facilities and nearby dollar general for all you needs. Close to bus train station. 10 min walk. Excellent pool with Excellent views. Sun loungers as of oct 2025 are unacceptable as they are very uncomfortable.
- JLJeff LloydOct 25, 20251.0Room is fine, newer style HGI similar to a Tru, but sink drains seem to always drain really slowly. Who builds a hotel without parking? $45 valet only parking and the staff have to double and triple park cars to fit them in. Guess I should have read reviews. Check in process was Econo lodge quality. Did not take a long time, but also zero explanation of parking, food, wifi etc. Glad I am only staying 1 night.
- AMAlmalylybel MartínOct 9, 20251.0Check-Out Date: 09/28/2025. I got a reservation, when I arrive the hotel I wasn't allow to have the room because the system was down. There was a man in the line in front of me who was a member with Hilton and he got a room anyways. Second, the online page said that Valet parking was OPTIONAL. It didn't say anything about there wasn't parking available at all, and in the end you have to pay valet parking obligatory. To pay the valet parking I had to introduce a room in the system obligatory that only gave me more headache since I didn't have a room number of course. Later on, they could give me the room at 4:00 am. And all of this so I had to do clock out before 11:00 am. Not a single bottle water was included, since the ones they had in the room said "Only for members", they have a message printed with small text that if you took the bottle waters you'll be charged. Not even a free breakfast was included of course. And finally, valet parking said the price was going to be different if you were guest in Hilton, but they charged the same.
Frequently Asked Questions About Hilton Garden Inn Orlando Downtown
What are the check-in and check-out times at Hilton Garden Inn Orlando Downtown?
Check-in is at 3:00 PM and check-out is at 11:00 AM.
Does Hilton Garden Inn Orlando Downtown offer free Wi-Fi?
Yes, free Wi-Fi is available in public areas and there is a public internet terminal.
Is Hilton Garden Inn Orlando Downtown pet friendly?
Yes, the hotel welcomes both cats and dogs.
Are there any pools available at the hotel?
The hotel has one outdoor pool that is accessible and available for guests.
Is the hotel accessible for guests with mobility needs?
Yes, the hotel has accessible parking, elevators, and an accessible pool to accommodate guests with mobility needs.
Does Hilton Garden Inn Orlando Downtown have dining options on-site?
Yes, there is one restaurant and a bar available on the property, as well as a Starbucks Café where you can grab coffee.
What services does the hotel provide for business travelers?
The hotel features a business center and two meeting rooms suitable for events or meetings.
Is there parking available at Hilton Garden Inn Orlando Downtown?
Yes, both parking and valet parking services are available for guests.
Are there any nearby attractions or entertainment venues close to the hotel?
Yes, the hotel is close to downtown Orlando’s top entertainment venues such as the Dr. Phillips Center for the Performing Arts, Kia Center, and Eola Park, home to the Walt Disney Amphitheater.
What nearby dining options are available around the Hilton Garden Inn Orlando Downtown?
Nearby dining options include Leiah Restaurant, The Drake, City Diner, and Rise Southern Biscuits & Righteous Chicken - Orlando Downtown, offering a variety of American and Latin American cuisine.