Business Details
About
Hotel
Welcome to the DoubleTree by Hilton Hotel Orlando Airport, located only 10 minutes North of Orlando International Airport, where guests are offered 24-hour airport transportation. Nearby, you'll find shopping, restaurants, jogging paths and golf courses. We are business and family friendly with accommodating staff to ensure a comfortable stay.
Fill up for the day with our Wake up DoubleTree breakfast buffet. At our sunny atrium-style Orlando airport hotel, we offer great service and dining at Bistro 436, serving breakfast, lunch and dinner every day. Enjoy cocktails in The Terrace lobby lounge. Our contemporary guest rooms and suites all feature flat-panel TVs, luxurious Sweet Dreams bedding, and high-speed Wi-Fi Internet access. In addition to the airport convenience, we are also close to the new Medical City at Lake Nona and VA Medical Center, UCF Medical School, and a plethora of corporate offices.
We have over 11,000 sq. ft. of meeting and function space for important group events which include A/V and connectivity solutions, professional sales and catering staff, and a business center. The DoubleTree by Hilton Hotel Orlando Airport in Orlando, Florida, is only a small drive away from the buzz of Florida theme parks, but within 20 minutes of your favorite Orlando destinations. The kids will love Pooh Corner and the LEGO Imagination Center at Downtown Disney Marketplace, which holds dozens of shops, restaurants and entertainment venues. Shop The Florida Mall, Central Florida’s largest mall, or save tons at the popular outlet malls. Swim with dolphins at Sea World's Discovery Cove.
Head 20 minutes north to Uptown Orlando to experience the Orlando Ballet, the Orlando Philharmonic Orchestra, museums, theaters, and popular Downtown Arts District. Our centrally located Orlando airport area allows just short drives to the best of Downtown Orlando and attractions from Winter Park to Kissimmee.
Location
DoubleTree by Hilton Hotel Orlando Airport
5555 Hazeltine National Drive, Orlando, FL
32812, United States
Hours
Reviews
4.0
1,192 reviews
5 stars
639
4 stars
217
3 stars
120
2 stars
81
1 star
135
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the friendly and helpful staff, particularly at the front desk and restaurant.
Room Conditions
Several reviews highlighted issues with room cleanliness, maintenance, and musty odors, indicating a need for updates.
Parking Issues
Guests expressed frustration with the parking situation, including high fees and inefficiencies during busy events.
Location Convenience
The hotel is well-located near the airport, making it convenient for travelers, with a reliable shuttle service.
Dining Experience
While some guests enjoyed the restaurant and breakfast offerings, others reported poor service and food quality.
- YYYusi Ybarreche4 days ago1.0Worst experience ever. Went in for a work conference. First issue: the valet wouldn't let me park my car at the front entrance while I checked in. My friend was in the car with a fractured foot - so I wanted to check in and then park close to the entrance. Second Issue: The room AC would not shut off. We were freezing the whole night. We asked for extra blankets and never got them that night. Third Issue: The toilet handle broke on the inside. Reported to the front desk, also wasn't fixed. Fourth issue: Restaurant and coffee shop was severely understaffed. Only saw one attendant at a time with several conferences going on - so the wait time was insane, and the second day several of the attendees didn't get their lunch in time before they had to go back in. Fifth issue: First day of the conference there was a horrible smell in the room. Smelled like sewage. After awhile they sprayed some kind of disinfectant which made everything worse and several of the attendees got sick from it. Finally: I was scammed into paying for a vacation package which I was promised would be for 5 night stay plus a $100 visa gift card for $400. Turns out it was ACTUALLY FOR OVER $700 and I didn't know it until I went to make the reservation, it is also nonrefundable or transferable. Also its only for 4 people despite upgrading to a suite for my family (we are 7). So I can't even use it. This was never mentioned when I purchased the package. Honestly horrendous - never staying at this or any Hilton again, and I am out $400 - because I am not giving more money for only half my family to vacation.
- KKKamiraNov 16, 20251.0I’m here at the Double Tree. We arrived at 1am to a filthy tub. After being at Magic Kingdom all day with my 2 children, we couldn’t take a shower and go to bed. Someone had to come clean which should have been done prior to me checking in. This was a huge inconvenience for my children.The front desk did.nothing but offer me free coffee.
- JJJohnNov 14, 20253.0There are plenty of Hilton hotels surrounding this one. Unfortunately, the front desk staff are not trained by the management to treat their Hilton honors members with professional customer service and do not offer an acknowledgment or even an upgrade for their higher tier diamond members. I’ve been here several times I choose Doubletree because typically they’re great and have a great breakfast but this one is not so great. The breakfast option is below standard. Unfortunately, this review will not have any impact the hotel management is willing to lose customers.
- JLJennifer LeeNov 9, 20251.0I tried check in around 4 pm "indoor balcony room". Front desk person said. Since "Room is not ready", they give me regular room. I told them. I will wait for my room. I came back around 6:45 pm since price was same. No hot water, toilet was nasty...charge me $263.75. I requested change the room at 7:50pm. They said wait 10 minutes more for hot water because Maintenance person fixed 20 minutes ago. And ignored me. I just got out 8:20 pm. Of course still no hot water. If I am the one complaining, they give horrible room to Asian women with kids. Thanks the "reasonable " response. Hot water in hotel is considered "expectations"? Shame on Hilton.
- EEE ENov 3, 20251.0Hi! I came here to celebrate a special birthday and we decided to stay here. We noticed so many issues arise since the moment we did the check in. First of all, we got the suite and our check in was initially at 3:00pm. It’s 6:00pm and our room wasn’t ready???? Oh I was annoyed. Today, I noticed the bed sheets have blood stains on the sheets and which is highly unprofessional and disgusting. I call for new towels upstairs and they bring me dirty towels with makeup stains and other stuff on it. I highly recommend anyone looking to stay here to check all your sheets, towels and make sure they are clean.
Frequently Asked Questions About DoubleTree by Hilton Hotel Orlando Airport
What accessibility features does DoubleTree by Hilton Hotel Orlando Airport offer?
The hotel provides accessible parking and an accessible elevator to accommodate guests with mobility needs.
Is airport shuttle service available at the hotel?
Yes, the hotel offers 24-hour airport shuttle service for free to and from Orlando International Airport.
What dining options are available at DoubleTree by Hilton Hotel Orlando Airport?
There are three restaurants onsite, including Bistro 436, serving breakfast, lunch, and dinner, plus a bar/lounge area called The Terrace lobby lounge.
Does the hotel provide free Wi-Fi for guests?
Yes, free Wi-Fi is available in public areas along with a public internet terminal.
What are the check-in and check-out times at the hotel?
Check-in time is at 4:00 PM and check-out is at 11:00 AM.
Are pets allowed at DoubleTree by Hilton Hotel Orlando Airport?
No, pets are not allowed at the hotel.
What amenities are available for families with children?
The hotel is kid-friendly and offers kid activities, along with family-oriented accommodations.
What nearby attractions can guests visit from the hotel?
Guests can easily visit Disney World Orlando Florida, Orlando Comic Expo, and shopping centers like The Florida Mall and local outlet malls, all within a 20-minute drive.
How can guests use nearby transportation options to get to the hotel?
Besides the free 24-hour airport shuttle service, guests can use local shuttle services and parking is available with both self-parking and valet parking options nearby.
What nearby dining options are available around the hotel for guests who want to explore?
Guests can explore nearby restaurants such as Buffalo Wild Wings for casual dining, Outback Steakhouse for steaks, and Fresco Moderne Brasserie for French and international cuisine.