Hilton Garden Inn Jacksonville Orange Park

4.1
956 reviews
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Business Details

145 Park Avenue, Orange Park, FL
32073, United States
(904) 458-1577
https://www.hilton.com/en/hotels/jaxobgi-hilton-garden-inn-jacksonville-orange-park/

About

Hotel
The Hilton Garden Inn Jacksonville Orange Park hotel in Florida offers you the relaxation and friendly service you deserve. Our beautiful rooms include double queen, king and king and whirlpool suites, with complimentary high-speed and wireless internet access and remote printing in all guest rooms. Our Hilton Garden Inn Jacksonville Orange Park hotel in Florida offers a 24-hour complimentary business center, fitness center, outdoor pool, two conference rooms, hospitality center and spacious desk area with desk level outlets and ergonomic chairs, on-site restaurant and self service laundry. Whether you are traveling for business or pleasure, the Hilton Garden Inn Jacksonville Orange Park hotel in Florida has the comforts of home you have been looking for. *****Everything. Right where you need it.*****

Location

Hilton Garden Inn Jacksonville Orange Park
145 Park Avenue, Orange Park, FL
32073, United States

Hours

Reviews

4.1
956 reviews
5 stars
490
4 stars
247
3 stars
94
2 stars
43
1 star
82

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff received praise for friendliness, while others were criticized for rudeness and unprofessional behavior.

Cleanliness

Generally positive feedback on cleanliness, with many guests noting well-kept rooms and common areas, though some reported issues with odors and housekeeping.

Breakfast

Breakfast received mixed reviews; while some enjoyed the food, others found the pricing excessive and felt it should be complimentary.

Room Comfort

Rooms were described as clean and comfortable, but some guests experienced issues with air conditioning and noise.

Location

The hotel is conveniently located near major highways and dining options, but some guests noted traffic difficulties.
  • MW
    Moe Wash
    Nov 4, 2025
    5.0
    Breakfast was great..
  • AW
    Arno Wehr
    Sep 21, 2025
    5.0
    Friendly, clean, nice walk behind it along River drive.
  • JM
    JENNIFER MUNKSGARD
    Sep 3, 2025
    1.0
    Hilton Honors members beware… Terrible guest service. Manager Jessica not helpful at all with our situation that lead us to not be able to check into the room at Thai property though the front desk assured us it was on and would be taken care of. . We did stay at a different Hilton property two nights in a row instead and she didn’t care about that - or sympathize with our situation - she was only concerned with her property and getting paid. Do better. Community over competition- we were not even asking for anything, but our points be returned to us. It literally cost the hotel nothing… no services, no cleaning, no products… and she seemingly just needed to be right. Really makes the brand look bad... We are Hilton platinum Members and the service that we received certainly does not reflect what we are accustomed to with the Hilton name.
  • LW
    Leroy C. Wilson
    Sep 1, 2025
    5.0
    Very clean & quiet. Team was attentive
  • SB
    Sifron Benjamin
    Aug 5, 2025
    4.0
    Had a very good stay here when visiting Jacksonville. Our rooms were clean and exactly as described. We had a minor issue with our shower but it was fixed promptly by maintenance. The turnover for the rooms was great, it felt very clean. Would recommend if you are visiting the Orange Park area.
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Frequently Asked Questions About Hilton Garden Inn Jacksonville Orange Park

What accessibility features does Hilton Garden Inn Jacksonville Orange Park offer?

The hotel provides accessible parking and accessible elevators to accommodate guests with mobility needs.

Is breakfast available at Hilton Garden Inn Jacksonville Orange Park?

Yes, breakfast is available at the hotel.