Best Western welcomes you to the Best Western Plus Miami Intl Airport Hotel & Suites Coral Gables, our biggest priority is leaving a lasting impression, long after you check out. You’ll notice our distinct style the minute you walk in. Our hotel offers quality amenities and service. Located in Miami,FL our hotel comes with a fully equipped fitness room for the active traveler, an on-site dining experience, and ample amounts of meeting space suited to accommodate any large gathering.
Location
Best Western Plus Miami Intl Airport Hotel & Suites Coral Gables
Many guests reported that the rooms were outdated, with issues such as musty smells, dirty carpets, and broken amenities.
Customer Service
While some guests praised the staff for being friendly and helpful, others experienced rude service and poor communication.
Noise Issues
Several reviews mentioned significant noise disturbances from traffic and other guests, impacting sleep quality.
Parking and Fees
Guests expressed dissatisfaction with the parking fees and the lack of complimentary breakfast, which is often expected at similar hotels.
Location
The hotel is conveniently located near the airport and cruise port, making it a suitable choice for travelers.
AD
Aisha Duncan
Nov 16, 2025
2.0
The elevator was broken so we had to walk down the stairs during checkout from the 7th floor. The air conditioner ran very very loud and clicking on and off on auto mode.
KS
Kim Stard
Nov 15, 2025
1.0
My check in time was 3pm there was no room available till almost 6pm then when we finally received the room the air didn't work in the room. The worst stay ever there will never be a next time. And the shuttle that is supposed to run every hour didn't keep schedule it ran when it wanted to. And the communication with the shuttle service was horrible. Waited over 2 hours for the shuttle to the hotel which is supposed to run every hour. Horrible experience!!!!
HV
Hannah Vasquez
Nov 10, 2025
1.0
I called downstairs twice asking if they would please bring up a new comforter/duvet because there was a brown stain on ours. And they never sent anyone. Very upsetting after traveling for 10 hours.
In addition to that, the ironing board was absolutely disgusting with stains.
The tub didn’t drain while showering.
The AC would make a loud noise if put under 72 degrees.
There was a small green flashing light on the wall that couldn’t be turned off, that kept me awake in the night.
MK
Maria Kamboykos
Nov 6, 2025
5.0
I reserved a room for my grandma so she could recover from surgery and attend her follow-up appointment the next day. This hotel was perfect for her, and she loved it. A special thanks to Lourdes for allowing me to pay for the parking in advance, which saved them the hassle at check-in. The staff at this hotel is top-notch.
AI
Alysia Isabella
Nov 1, 2025
1.0
I have no idea what others are reviewing because is the 4 star hotel in the room with us? Old and stinky with poor desk service and stains/grime and unknown liquids on sides of bed walls and more. Will it work? Yes if this is your cup or tea. The rooms are very old and dated, doors are warped and chairs are old and stinky. Bathroom had no ventilation and rusted. Mini fridge was filthy and didn’t feel safe leaving my luggage on the floor. Air conditioning was good-But that’s about it-will NEVER stay again.