Our hotel is located off HWY 98, less than a mile from beautiful beach fronts, with easy access to dining, the Walton Aquarium and Eglin Air Force Base. Play all day at Big Kahunas Waterpark, only 10 miles away. WiFi and the build-your-own breakfast bar are always on us.
While some guests reported clean rooms, others found issues such as dirty bathrooms, unclean showers, and even hair in beds.
Staff Service
Customer service experiences varied widely; some staff were praised for their friendliness and helpfulness, while others were criticized for rudeness and unprofessional behavior.
Breakfast Quality
The breakfast offerings received mixed reviews, with many guests finding it lacking in variety and quality, often describing it as basic or unsatisfactory.
Noise Issues
Several guests complained about noise disturbances from outside traffic and thin walls, which affected their ability to sleep.
Location
The hotel is conveniently located near restaurants and attractions, making it a favorable choice for guests looking to explore the area.
JS
Justin Saarinen
Dec 28, 2025
1.0
Disappointing customer service. I will not do business with this hotel again. We called at 5 to cancel due to travel delay and they kept the money based on policy. This hotel made a bad business decision…just poor customer service
TH
tripp howard
Dec 6, 2025
4.0
Clean, modern looking, easy in and out, descent free breakfast, good prices (in the winter.)
TS
T Seth
Nov 8, 2025
4.0
Great value hotel with basic amenities, parking, good service. Location is ok and accessible but on main road.
SJ
Stephen St Jean
Oct 16, 2025
5.0
Excellent location to everything
Hospital restaurants beach
And very nice pool rooms are clean
And wheelchair accessible
AY
Amanda Y.
Oct 12, 2025
5.0
We extended our stay a day in Fort Walton and needed an affordable hotel for the extra day. Great location, comfortable bed, and friendly staff!
Frequently Asked Questions About Tru by Hilton Fort Walton Beach
What are the check-in and check-out times at Tru by Hilton Fort Walton Beach?
Check-in time is 3:00 PM and check-out time is 12:00 PM.
Is breakfast included at Tru by Hilton Fort Walton Beach?
Yes, a free build-your-own breakfast bar is available to all guests.
Does the hotel offer free WiFi?
Yes, free WiFi is available in public areas and there is a public internet terminal.
Are pets allowed at Tru by Hilton Fort Walton Beach?
Yes, both dogs and cats are welcome at the hotel.
What accessibility features are available at the hotel?
The hotel offers accessible parking, accessible elevators, and an accessible pool to accommodate guests with mobility needs.
Is parking available for guests at Tru by Hilton Fort Walton Beach?
Yes, free self-parking is available for guests.
Are there fitness facilities available at the hotel?
Yes, the hotel has a fitness center available for free to guests.
What nearby attractions can guests visit near Tru by Hilton Fort Walton Beach?
Guests can enjoy nearby beaches, visit the Walton Aquarium, explore the Indian Temple Mound Museum, or have fun at Big Kahunas Waterpark, which is about 10 miles away.
Are there dining options near Tru by Hilton Fort Walton Beach?
Yes, nearby restaurants include Thai Spice, Thai Bangkok Bistro, Ma Ma Nu's Kitchen, Bangkok Bistro, and Olive Garden, offering a variety of cuisines from Thai to Italian.
How can I get to Tru by Hilton Fort Walton Beach from nearby hotels or motels?
The hotel is located off HWY 98, close to other hotels and motels like Fort Walton Beach Motel, Fairway Inn, and Hole Inn the Wall Hotel, making it convenient for guests traveling between accommodations.