Business Details
About
Hotel
Our hotel is located off HWY 98, less than a mile from beautiful beach fronts, with easy access to dining, the Walton Aquarium and Eglin Air Force Base. Play all day at Big Kahunas Waterpark, only 10 miles away. WiFi and the build-your-own breakfast bar are always on us.
Location
Tru by Hilton Fort Walton Beach
207 Miracle Strip Pkwy SW, Ft. Walton Beach, FL
32548, United States
Hours
Reviews
4.0
397 reviews
5 stars
211
4 stars
82
3 stars
30
2 stars
28
1 star
46
What are people saying?
AI-generated from recent customer reviews
Location
Guests appreciated the hotel's convenient location near restaurants and the beach.
Cleanliness
Mixed reviews on cleanliness; some guests found rooms clean while others reported issues like dirty bathrooms and unclean bedding.
Staff Service
Staff interactions were inconsistent; some guests praised friendly service while others reported rudeness and unhelpfulness.
Breakfast Quality
Breakfast offerings were generally considered lacking, with many guests expressing disappointment in the variety and quality.
Room Comfort
Rooms were described as small and basic, with some guests noting discomfort due to noise and poor air conditioning.
- TST SethNov 8, 20254.0Great value hotel with basic amenities, parking, good service. Location is ok and accessible but on main road.
- SJStephen St JeanOct 16, 20255.0Excellent location to everything Hospital restaurants beach And very nice pool rooms are clean And wheelchair accessible
- AYAmanda Y.Oct 12, 20255.0We extended our stay a day in Fort Walton and needed an affordable hotel for the extra day. Great location, comfortable bed, and friendly staff!
- LLLianaJul 25, 20251.0Literally the worst hotel lol. No one is ever in the lobby. They don’t clean the rooms. They don’t bring towels. They don’t clean the hallways. They don’t answer the phones. They don’t clean the lobby or the pool. The showers are moldy!!! Don’t stay here if you have another choice!
- KBK BJul 11, 20251.0If I could give 0 stars I would. My family and I stayed at this hotel July4-7. The didn’t let us do early check in but was charging $300 a night. This hotel was not worth the money we paid. I have stayed at better hotels for less than what I paid here. The breakfast was horrible it was the same frozen stuff every morning. The staff was very rude , unprofessional and unfriendly. We booked our rooms in April through booking.com. On booking it gave us the options to pay now or pay at facility. We choose to pay at facility.Although they give those options the hotel does not honor the pay at hotel option they will call and harrass you about paying three days prior to stay. So I call and spoke to Khan on Thursday to confirm my room and my stay because I received 2 confirmation emails confirming my reservation. Khan stated to me that my card was declined. I informed him that the card declined due to it being locked and I will pay when I get there. He ask what time I will arrive. I stated before 3pm. He stated he would put a note in the system that customer will make payment when she arrives, not one time did he say they will not be doing early check in. So upon my surprise when I get to hotel Friday around 10:50am the rude unprofessional host informed me that she cancelled my reservation because she couldn’t verify my payment. I stated to her I previously spoke to Khan and he put a note in the system that I will be paying when I get there. I hate I didn’t get her name . She informed me that Khan did not put a note in system like he said. This really frustrated me because I informed her that it’s false advertising to say on your website that you can pay at hotel and it’s not honored. Also I confirmed that I was coming. She pissed me off that when she rebooked I forgot to give her my CLIA number when she rebooked the room at a higher rate than I previously had . Yes I am a certified travel consultant so I will never recommend this hotel to my clients. The rooms was not as clean as I’m used too. The mattress felt like I was sleeping on concrete and the pillows were flat as a pancake, the elevators were not working properly and the restrooms in lobby were not clean. Needless to say I will not recommend this hotel to anyone.
Frequently Asked Questions About Tru by Hilton Fort Walton Beach
What are the check-in and check-out times at Tru by Hilton Fort Walton Beach?
Check-in time is 3:00 PM and check-out time is 12:00 PM.
Is breakfast included at Tru by Hilton Fort Walton Beach?
Yes, a free build-your-own breakfast bar is available to all guests.
Does the hotel offer free WiFi?
Yes, free WiFi is available in public areas and there is a public internet terminal.
Are pets allowed at Tru by Hilton Fort Walton Beach?
Yes, both dogs and cats are welcome at the hotel.
What accessibility features are available at the hotel?
The hotel offers accessible parking, accessible elevators, and an accessible pool to accommodate guests with mobility needs.
Is parking available for guests at Tru by Hilton Fort Walton Beach?
Yes, free self-parking is available for guests.
Are there fitness facilities available at the hotel?
Yes, the hotel has a fitness center available for free to guests.
What nearby attractions can guests visit near Tru by Hilton Fort Walton Beach?
Guests can enjoy nearby beaches, visit the Walton Aquarium, explore the Indian Temple Mound Museum, or have fun at Big Kahunas Waterpark, which is about 10 miles away.
Are there dining options near Tru by Hilton Fort Walton Beach?
Yes, nearby restaurants include Thai Spice, Thai Bangkok Bistro, Ma Ma Nu's Kitchen, Bangkok Bistro, and Olive Garden, offering a variety of cuisines from Thai to Italian.
How can I get to Tru by Hilton Fort Walton Beach from nearby hotels or motels?
The hotel is located off HWY 98, close to other hotels and motels like Fort Walton Beach Motel, Fairway Inn, and Hole Inn the Wall Hotel, making it convenient for guests traveling between accommodations.