Business Details
About
Hotel
The Hilton Garden Inn Fort Myers, Florida hotel is in the southwest business suburbs, just 9 miles from Southwest Florida International Airport and downtown Fort Myers. Sanibel and Captiva Islands are only 15 minutes away. General Electric, Lee Memorial Hospital, Chico's, Sony and Gartner Group are among the nearby corporate offices.
Deluxe accommodations, friendly service and a relaxed atmosphere await our guests visiting Fort Myers, Florida. Certain to please the busy executive or leisure traveler to our Florida hotel are our array of special amenities including complimentary high-speed Internet access with secure PrinterOn remote printing, an in-room hospitality center with microwave, refrigerator, coffee maker, two dual-line phones with voicemail and data ports, a large work desk, ergonomic chair, On Command video, complimentary HBO and complimentary USA Today each weekday morning. The Hilton Garden Inn Fort Myers hotel amenities include an outdoor pool, whirlpool, fitness center and 24-hour complimentary business center. The Hilton Garden Inn Fort Myers hotel offers 3,500 divisible total square feet of meeting space that accommodates up to 120 people as well as catering services.
The Great American Grill Restaurant serves freshly prepared breakfasts as well as lunch and dinner to the Hilton Garden Inn guests. The Pavilion Pantry has a selection of refrigerated, frozen and microwaveable packaged items perfect for in-room preparation. A number of restaurants are also nearby.
The Hilton Garden Inn Fort Myers hotel is within walking distance of the Barbara B. Mann Performing Arts Hall. The Fort Myers, Florida area offers varied shopping including Bell Tower Shops, Tanger Factory outlets and the Edison Mall. Come enjoy a taste of Florida hospitality and exceptional service at the Hilton Garden Inn Fort Myers hotel.
*****Everything. Right Where You Need It.*****
Location
Hilton Garden Inn Fort Myers
12600 University Drive, Fort Myers, FL
33907, United States
Hours
Reviews
4.2
1,160 reviews
5 stars
670
4 stars
260
3 stars
101
2 stars
56
1 star
73
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many guests praised the friendly and accommodating staff, highlighting individuals like Kerry and Sanaa for their exceptional service.
Cleanliness
While several reviews noted clean rooms and well-maintained facilities, there were also complaints about issues like mold, odors, and unclean bathrooms.
Amenities
Guests enjoyed the pool, hot tub, and breakfast options, although some criticized the breakfast quality and additional charges.
Maintenance Issues
Multiple reviews mentioned plumbing problems, maintenance delays, and issues with room conditions, including mold and pests.
Value for Money
Opinions varied on pricing; some found it a great value for the quality, while others felt it was overpriced given the condition of the hotel.
- ENEric Niclas2 days ago1.0Absolutely terrible experience from beginning to end. If you’re looking to stay in the Fort Myers area, please go ANYWHERE but here! I stayed at the Hilton Garden Inn (Fort Myers) about a week and a half ago, used their outdoor hot tub a couple of times, and came home with something called “Hot Tub Folliculitis”. It is a bacterial infection that I contracted through their improperly maintained hot tub. My PCP said that it is such a severe case that he prescribed a steroid cream along with an oral antibiotic. Is it life threatening? Obviously not. But is it a life disrupter and something that you should not expect from Hilton? Absolutely. The included picture is just ONE PART of my body. The rash is literally all over!
- GGGracie4 days ago5.0Absolutely love this hotel!! I stay here every holiday when I visit my dad who lives in Cape Coral. The service is exceptional, rooms are great and it’s not too loud. I also love the deals I get on super.com and the fact that they allowed me to have my service dog (non barking) to stay here once. I highly reccomend Hilton garden for your Fort Myres or Cape Coral stay. Affordable pricing and great staff who are kind! I will stay here again and again. I will be staying here every thanksgiving going forward! I also love breakfast here, which is only 16 dollars extra. I highly reccomend booking through super. Great work staff. We appreciate you 😊 Love it!!
- WEWendy ElliottNov 18, 20255.0I’m leaving this reviews mid-stay, I haven’t checked out yet but I’m very satisfied with the level of service with my stay so far. From checking in, breakfast, lounge area, to waiting in the lobby for my food delivery, everyone here is professional, super nice and very helpful. Walking through the lobby with my take out food, I was asked by a lovely lady, Mia if I needed any utensil or napkins. They truly make you feel welcomed. The breakfast buffet was pretty good, but the service was excellent! This kind lady made sure everyone was happy and had everything they needed. I highly recommend staying here. Rooms are clean, comfortable bed and most important for me, cool AC! :)
- APAngel PantojaNov 11, 20255.0My second time visiting, alot comes with this hotel. A full breakfast, lunch, and dinner menu. Also has a reasonable full bar. Staff is friendly and accommodating. The rooms are comfortable and clean. Never tried the pool but it looks nice and consistently see people having fun in it. What more could you ask for!?!
- STSiobhan Marie TrohalidesOct 26, 20251.0It took 45 minutes to make this reservation with a person who is NOT at your location. She claimed to have called the front desk and confirmed everything I asked for. This was a very important weekend that was ruined by your incompetence of the reservation desk, front desk, and manager. I asked for a first floor room facing parking. My husband is handicapped and needs to be on ground level. We also needed to see our show car for this trip, and usually park right outside of our room when we travel. I was given room 112. There was no way for me to see my car from this room. We were then moved to the third floor, we could see our car way out over the pool, but again, it was on the third floor. THE RESPONSE WHEN I FIRST CALLED SHOULD HAVE BEEN, "NO WE DO NOT HAVE ANY ROOM THAT FITS YOUR NEEDS". Instead I was lied to and got no help when I actually got to your location. The front desk person tried and did not resolve the issue. Your manager was awful. She never asked in all the calls and conversations how she could help us! She went on and on about how it is NOT their fault, it was reservation that made the mistake. Excuse me, but do they not all work for Hilton? Why pass the blame. How did she ever got to become a manager? We stayed, left at 7:00 am the next morning. I WILL NEVER RESERVE AT YOUR HOTEL AGAIN. This was one of the worst trips we have ever had, and it could have been prevented had everyone stopped trying to pass the blame and lying to our faces!
Frequently Asked Questions About Hilton Garden Inn Fort Myers
What accessibility features are available at Hilton Garden Inn Fort Myers?
The hotel offers accessible parking and an accessible elevator to accommodate guests with mobility needs.
Is breakfast available at Hilton Garden Inn Fort Myers?
Yes, freshly prepared breakfast is served at the hotel's Great American Grill Restaurant.
What pet policies does Hilton Garden Inn Fort Myers have?
The hotel welcomes both cats and dogs, allowing pets to stay with guests.
Does Hilton Garden Inn Fort Myers offer free Wi-Fi?
Yes, complimentary high-speed Wi-Fi is available in public areas along with a public internet terminal.
What recreational facilities are available on-site?
Guests can enjoy an outdoor pool, a hot tub, and a free fitness center during their stay.
Are meeting spaces available at the Hilton Garden Inn Fort Myers?
Yes, the hotel offers 3,500 square feet of divisible meeting space across 5 rooms that accommodate up to 120 people, with catering services available.
Can guests park their cars for free at the hotel?
Yes, free self-parking is available for guests at Hilton Garden Inn Fort Myers.
How does the hotel support environmental sustainability?
The hotel holds eco certifications like ISO14001 and ISO50001, uses energy-efficient lighting and thermostats, has a recycling program, compostable food containers, banned single-use plastic straws, and participates in responsible purchasing and toiletry donation programs.
What nearby attractions can guests visit around Hilton Garden Inn Fort Myers?
Guests can explore the nearby Fort Myers Beach area for leisure or visit the Barbara B. Mann Performing Arts Hall within walking distance for cultural events and performances.
Are there any nearby dining options for guests at Hilton Garden Inn Fort Myers?
Besides the on-site Great American Grill, guests can enjoy The Dinner Detective Murder Mystery Dinner Show, which combines dining with entertainment, located near the hotel.