Tru by Hilton Fort Lauderdale Downtown

3.8
769 reviews

About

Hotel
Our vibrant new hotel in downtown Fort Lauderdale, is located just off Broward Boulevard. We're within a mile of the performing arts center, several museums, and a ton of restaurants, and just four miles from the beach. Hang out at the 5th floor Pool Bar or host a meeting for up to 75 people. WiFi and breakfast are on us.

Location

Tru by Hilton Fort Lauderdale Downtown
315 NW 1st Avenue, Fort Lauderdale, FL
33301, United States

Hours

Reviews

3.8
769 reviews
5 stars
384
4 stars
122
3 stars
84
2 stars
53
1 star
126

What are people saying?

AI-generated from recent customer reviews

Staff Service

Many guests praised the friendly and helpful staff, particularly mentioning individuals like Kenya, Shantell, and MJ for their exceptional service.

Cleanliness Issues

Several reviews highlighted cleanliness problems, including dirty rooms, unclean towels, and poor bathroom maintenance.

Parking Concerns

Guests expressed frustration over the high parking fees and tight parking garage, with some recommending alternative parking options.

Breakfast Quality

The breakfast offerings received positive feedback for variety and quality, with many guests enjoying the food.

Location Feedback

While some guests appreciated the location, others noted safety concerns due to nearby homelessness and noise from the train.
  • AM
    Aaron Montag
    1 day ago
    1.0
    Omar, the attendant working the airport shuttles desk outside the back of the hotel was the least helpful worker I have ever encountered in my many stays at Hilton. I was told to be in the lot at 9:50 for a transfer and 10:15 rolls around and I asked him where the transfer was (scheduled for 10) he threw his hands up at me and said “I don’t know maybe 10:50 now”. This is NOT reliable as we were headed to the airport. We ended up paying $30 for a Lyft because the hotel and Omar, couldn’t provide competence to get us where we needed to go. For reference, the hotel advertises free airport shuttles to and from at the top of every hour. (Blue shirt in the photo)
  • TL
    TheChosenChildren LLC
    Nov 17, 2025
    1.0
    So apparently because of my skin color and jealousy I can’t charge my phone in this place like I usually do I was sitting down charging my phone and some staff members found it hilarious and amusing to slam the door very hard multiple times in my face like that was so hilarious I can’t believe people can be so evil and nasty from a person minding their own business it’s embarrassing I will never walk foot in this place to charge my phone. I call judgement on everyone there too. God Bless have a good day.
  • AM
    Agustin Meza
    Nov 14, 2025
    5.0
    Super bueno.bien ubicado .todos los empleados atentos desde managers .frondesk. limpieza. Pero interactue puede hablar con conny y estaba feliz de trabajar alli .eso da a entender si hay buen ambiente laboral hay buen servicio.
  • SM
    Shelly Marshall
    Nov 10, 2025
    2.0
    Bedding had stains!! The roll down electric blind was broken and when hubby touched the wire accidently because we didnt know it was hanging behind the blind, he got zapped. The blind had blue tape trying to hold it together! First Hilton we have ever stayed at that had a room that looked like a Motel 6! Manager did apologize and made it right money wise but we will never stay here again.
  • LC
    Ladee Of Class
    Oct 29, 2025
    5.0
    Our travel agent made accommodations for us to stay here one day before sailing out on Celebrity Reflection. Our reservation included us leaving our car parked at the hotel garage to while we cruised. The hotel was nice and quiet, not too far from the port and partners with MTM Shuttle services that we used round trip ($12/person) to and from the port. Highly recommend.

Frequently Asked Questions About Tru by Hilton Fort Lauderdale Downtown

What are the check-in and check-out times at Tru by Hilton Fort Lauderdale Downtown?

The check-in time is 4:00 PM and the check-out time is 11:00 AM.

Is Tru by Hilton Fort Lauderdale Downtown accessible for guests with mobility needs?

Yes, the hotel offers accessible parking and an accessible elevator, ensuring mobility accessibility.