Rodeway Inn & Suites Fort Lauderdale Airport & Port Everglades Cruise Port Hotel

Reviews

• BH

  Bill Hillman

  1 day ago
  1.0
  Room was clean but musty. What ruined the experience was waiting 2 hours for the shuttle to bring us back, on hold for 45+ minutes and a rash of excuses, sending the shuttle to the wrong terminal in spite of a dozen angry people telling them the correct one. Then the manager blaming us for not leaving the ship earlier. Worse service would be impossible. This was as bad as it gets
• TD

  Thomas DuVal

  Nov 10, 2025
  1.0
  One of the worst experiences at a hotel in recent history. Not only were they incredibly rude both on the phone and in person (multiple different people, going so far as to say it was my wife's fault they were being rude), but the front desk was incredibly slow and not forthcoming with information or help at all. They seemed to have no idea what they were doing. Continental breakfast was also pretty bad, although they at least had something. Conplementary shuttle was nice, but I would pick another hotel if you're planning on cruising out of Port Everglades.
• AA

  Ana A

  Nov 8, 2025
  1.0
  The shuttle service was extremely disappointing. We called twice, and each time the front desk said the driver was “on the way,” but the hotel is only about 8 minutes from the cruise port. It shouldn’t take that long, especially when guests have already paid to be picked up. After waiting far too long, we finally had to pay for a taxi to get back. The shuttle service at Rodeway Inn & Suites Fort Lauderdale Airport & Port Everglades Cruise Port Hotel is completely unreliable — I would not recommend depending on it for transportation.
• AC

  Alyssa Conway

  Nov 4, 2025
  2.0
  Don't be fooled by the pictures of the rooms and breakfast area on the webiste - they are nowhere near accurate! They definitely have rooms that are clearly for show and marketing. When we walked into the lobby to check-in, we were surprised to see the front desk behind bulletproof glass (shown in the pictures, but if you look quick, you wouldn't notice) with alcohol and cigaretts for sale. The gentleman behind the counter was nice enough and explained a few things to us, like the extra fees we weren't aware of (the hotel was booked through a site that offers discount with my husband's employer) and that if we wanted to take the shuttle to Port Miami to let him know in-person by 1AM so the correct numbers could be sent to Corportate. When checking us in, at first our reservation couldn't be found (always take a paper copy with you!) and when he did find it, he said the computer "allowed" him to upgrade us to a king suite with a jacuzzi tub at no extra cost. We really didn't care as we were tired from our flight and just wanted to get some sleep. I was also nauseous from the smell. Their preferred "air freshener" was the stuff that neutralizes cigarette smoke....the stuff that is super potent and should be used sparingly...yeah, that was being pumped into the lobby. The smell was so strong that I had a pounding headache by the time we left to go to our room. The bar was super loud and I felt bad for those with kids who had rooms facing the courtyard. It was bumpin well past 2AM. There were also several shady individuals. The first room we were assigned, the key didn't work. After getting another room (and being offered an upgrade and bottle of wine for free), we finally settled in. The tub was dirty (not like we were going to use it) and my husband put his suitcase flush against the door to keep others from trying to break in. The breakfast area was just a room with several plastic 10ft folding tables that were bowing in the middle and flimsy chairs. You are bombarded by an employee for your breakfast ticket (given at check-in) and aren't allowed to get your own drinks except for water. Usual complimentary breakfast fodder: powdered eggs, sausage, waffle maker, assorted store bought pastries, yogurt, etc. We barely ate and opted to wait until we got on the ship. This space was definitely not nice wooden tables and upholstered booths to sit in like pictured on the site. Due to paranoia on my husband's part, we went to the lobby at 10:20 to wait for our shuttle and I'm glad we did. The shuttle (according to our tickets) was to leave at 11AM and we were told to be there at 10:45. They were making the final call for our shuttle when we arrived. I have a feeling that had we stayed in our room, we would've been out $60 ($30/pp) and had to pay for an Uber instead (around $65). TAKE THE UBER!! We're not snobby by any means and just wanted a nice, decently priced place to sleep that offered a shuttle to the port. We didn't find that at Rodeway. Did this hotel get the job done? Yes. Were we on edge and anxious about our safety the entire time? Also, yes. Will we be staying there again & recommending it to people? HECK NO!!!! We paid $175 for this.....spend a little more and stay somewhere else that has, ya know...working locks on the doors.
• YH

  Yatang Hoke

  Oct 19, 2025
  1.0
  In response to the hotel’s response: 1. I started out by acknowledging the good, yet you said I failed to do that. 2. I am glad you reviewed camera footage. The man specifically said Chinese restaurant, yet you intentionally omitted that. 3. Since you said you reviewed the footage, I have no choice but to believe you were intentionally lying when you said he offered to refund the service fee or future discount. He asked me when is my check out and I told him one and I paid $40 for the late check out, and he just shrugged and never said a word about refund. I left abruptly after he said the only thing he will do is a bottle of wine after I told him no and the reason why. It was clear by that time that he really didn’t care. You also failed to acknowledge that he said “the time to come up with things to get compensated is a thing of the past” which was the main reason I was offended. If he would have sincerely apologized I would have been ok with it. 4. You and the manager kept blaming it on me booking through third party. If you don’t want to do business through third parties it’s your business decision. You can’t on one hand take advantage of the traffic from the third party and on the other hand treat people through third parties as second class citizens. How does a third party prevent your manager from apologizing to your customers for poor service? Your response does nothing more than further showing how little you care about your customers. ——— Original review: This hotel has so much potential, but due to extremely poor management, it has turned into a trash place I would never recommend to anyone. The good: The location is excellent—just a few miles from both the airport and the cruise terminal. They offer shuttle service to both, which attracts many cruise passengers. Our shuttle to the cruise went smoothly. The bad: When we first arrived at the airport, I called the shuttle line and was told the van would arrive within 15–45 minutes. We waited over 50 minutes before it showed up, only to be told it was full and would return in another 15 minutes. In reality, we ended up waiting over an hour in the hot Florida dun, Considering the hotel is only a few minutes away, I should have just taken an Uber. The nightmare: Our room had no blackout curtains, and a bright streetlight shone directly into our window all night. It was impossible to sleep. The next morning, to our horror, we also discovered large patches of mold on the chair. When I brought these issues to the front desk, a man who seemed to be a manager insisted the room did have blackout curtains—until I showed him a photo. Only then did he admit that the curtains had been sent to the dry cleaner. He said he’d make a note on my account but made no attempt to fix the situation or offer any real apology. When I pressed further, he told me, and I quote: “The time to make up things to get compensation has passed.” I was shocked. I wasn’t making anything up—I just wanted a decent night’s rest before our cruise. He offered me a bottle of wine as “compensation,” even after I told him I don’t drink and have kids. His tone the entire time was dismissive and borderline insulting. He even said, “If you go to a Chinese restaurant and complain, you’ll get nothing,” This was both insulting and inappropriate—he managed to compare his own poorly run hotel to a “bad Chinese restaurant” while also making a racially insensitive remark toward me. When I mentioned the mold later, the front desk didn’t care either. No apology, no action—just attitude. Bottom line: This place has such potential because of its location, but it’s ruined by awful management and filthy rooms. A nightmare of a way to start our first cruise kids and I will never forget. I learned my lesson—next time, I’ll spend a bit more for a place that actually cares about its guests. PS: photos to show the missing curtain. , a view from the window at 2am, and the mold.

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