Hilton Fort Lauderdale Marina

Reviews

• CR

  Chris Montgomery (Retropenguin666)

  5 days ago
  1.0
  This was a disaster! We checked in with the app saying we will do normal check in at 4 pm to avoid the fees. We got a message saying our room was ready and then got charged extra 25 dollars per room (we booked 2 rooms) the service team said they can’t do anything about it. We got to our room and the door doesn’t move because the frame is broken. The power outlets don’t supply enough power to charge a magic band (the hotel is associated with Disney) there is gaping holes in the walls outside. There is a 20% tip requires and there are cockroaches all over the place in both rooms! The maintenance person was called to our room twice and said the rooms should not have been used at all because of the door frame the second time we found the tv does not work. For the price it’s not worth it. I gave service 2 stars because the maintenance team deserves 4 stars for trying but the front desk was trying to up charge everything. You could walk to the port but you can’t get to any restaurants without a 20 minute walk trying to navigate many ramps, unless you eat at the Hilton. The front desk was not helpful trying to say what’s around besides their restaurants.
• NF

  Nicol Ferrer

  Nov 16, 2025
  1.0
  COCKROACH IN THE ROOM! Definitely I won't come back again to Hilton hotel Fort Lauderdale. It was my first and last time , thought it was gonna be a do nice experience since was Hilton , a "so good hotel" BUT When we arrived to the room , We noticed there was a cockroach in the bathroom , we didn't get any solution , they don't have protocols for those cases. They just send someone if housekeeping to clean where the cockroach was but any inspection was made. Also when we arrived to the hotel the girl front front desk didn't give a good treatment , when we kindly asked to repeat what she was saying because she was talking just for herself she literatelly shout. We were praying if they were more , to not go to our things since from the place we came there aren't those insects , would be so bad if we take them in our things. *There just was one guy in front desk that say he was sorry for the inconvenience , but apart from that anything.
• SA

  Steven Adamski

  Nov 15, 2025
  3.0
  The benefits: close to ports. When I arrived my reservation had to be corrected by the desk clerk to correctly reflect a 2, not 1, day stay. Keys, both digital and physical, work intermittently. Complimentary wifi did not work in the room, and the hotel just pushes you off on calling IT yourself. The walls are paper thin. Parking costs are high, but thats probably area bound. Whats worth it at this hotel are really things you are paying on top of the already expensive room. This is the same type of room you would find at a Hilton for a $90-100 night stay anywhere else. Overall, the hotel benefits from its location and outside of what makes money it is not doing anything to benefit the customer.
• KK

  Karolyn

  Nov 14, 2025
  3.0
  Had two reservations, one Nov 12 other Nov 13-15. Booked for both stays, tower cruise port view with description “ best view Ft Lauderdale … water views from a private balcony … a memorable experience “. Nov 12 view was two roof tops and a driveway and highway with bridge and water was only a little if looked through palm trees. Not as description said. I mentioned it and Kevin moved our Nov 13 room to tower marina view with balcony. This view is exactly as I expected. But for Nov 12 room only received $45 credit. Paid $743 to look at roof top. I would have expected a price reduction or at least 20,000 Hilton points given the number of rooms I have booked in 2026. Staff was great and helpful and location of hotel great and on water and next to water taxi. Room second half of stay clean first stay rug torn.
• NP

  Nicholas Paris

  Nov 8, 2025
  5.0
  Don’t be fooled by the overall rating. We had a one night stop at this hotel before we set sail on our Disney cruise and it was nothing short of amazing. The team was extremely accommodating in providing us ample space for our family of 4 and both my interactions before and during the trip were great. We stayed in the king suite with an attached room - and the extra space was very much appreciated! For constructive feedback for the Hilton team - I think some details could be better communicated (I checked in via the app and didn’t see any water bottles in my room being a diamond member - later found out that bottles are available from the front desk only). Also was surprised that there was no room service available when we arrived (around 9pm) - not a big deal since we went to the restaurant but after a long day trip room service is the most convinent. Overall we would absolutely book this hotel again when we come back to FLL an it’s also an idea location if you’re setting sail on a cruise (15min walk to the port!).

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