Beach House Fort Lauderdale, a Hilton Resort

Reviews

• ME

  Mike Elashkar

  2 days ago
  5.0
  This is our fifth stay in just two years at the Fort Lauderdale Beach House, and once again this property has exceeded every expectation. I’m writing this review with the sincere hope that Gina and Lou receive the recognition they genuinely deserve, because they are a major reason we continue to return. Gina has helped us on multiple trips, and her commitment to exceptional hospitality is unmatched. She is warm, attentive, and consistently goes out of her way to ensure our family of six is comfortable and cared for. Every interaction with her feels personal—she remembers us, understands our needs, and treats us like valued guests rather than just another reservation. That level of service is rare, and we appreciate it deeply. This trip was our first time meeting Lou, who I believe is the general manager, and he impressed us immediately. He was kind, helpful, and genuinely invested in making sure our stay was nothing short of perfect. It’s clear that both he and Gina take immense pride in their roles, and it reflects beautifully in how guests are treated. The atmosphere, the cleanliness, the waitstaff, bellmen, valet team, and housekeeping staff—all operate at a consistently high standard. Every corner of this hotel feels cared for, and every team member we encounter adds to an experience that is welcoming, relaxing, and memorable. We are only three days into our six-day stay, and it already felt necessary to share how remarkable this hotel continues to be. Fort Lauderdale Beach House has become a favorite for our family, and Gina and Lou are a huge part of that. Their dedication, professionalism, and genuine kindness elevate this hotel to a level of excellence that deserves to be celebrated
• MC

  Marie Curley

  2 days ago
  5.0
  The entire hotel, especially the room we had, was impeccably clean. This is my number one priority when vacationing and the Beach House Hilton exceeded all of my expectations in this regard. Even the air vents in the ceiling were dust and debris free! The room was spacious, with 1.5 bathrooms, a lovely full kitchen with a bar and stools, a living room area separate from the beds, and the full bathroom was huge, 2 sinks, a spacious shower stall and a sunken whirlpool tub. I also loved that the hotel and rooms were not overpowered with fragrances! It's awful to stay in a room that is full of fumes, so thank you for that! We loved smelling the ocean from our beds. The staff, without exception, were friendly, helpful and knowledgeable. Kudos to whoever is hiring and training staff! They were all so kind and had great attitudes. The only improvements we would suggest is the restaurant. Again, the staff were perfect, and so was the location and decor. However, the quality of food for the price was a disappointment. Could do much better there. Overall, a perfectly maintained property that was so beautifully arranged, and so clean, we felt right at home. Thanks!
• JV

  Jennifer Volpe

  Nov 16, 2025
  1.0
  I cannot recommend this hotel. I booked a 2-bedroom suite through Chase Travel and received confirmation of this room type. When I arrived for check in around 8pm, I was told my reservation was “updated” to a 1-bedroom suite with no explanation. I still have no idea why it was changed but the hotel and Chase both blamed each other, and I spent over an hour at the front desk and on the phone trying to get answers which I never got and I was stuck in the room I did not book. While showing my confirmation emails at the front desk I found an email sent at 12:39pm that same day saying my reservation was updated— I was literally boarding my flight at this time so I had no way to see it. What made this whole thing worse was an employee of this hotel told me that I was notified of the change and I had “ample time to rectify with the booking company,” which was both untrue and incredibly frustrating!! How about just apologizing instead of telling me I had ample time to fix something that I shouldn’t have had to even worry about. I shouldn’t have to “fix” a reservation I already had confirmed. Screenshot attached. Overall, I just expect better customer service from a Hilton hotel. Some specifics of the room: The suite had a full kitchen but no supplies at all (not even soap or paper towels), and for a room advertised to “fit 4,” they provided just 1 coffee cup and 1 espresso cup. The room did have a large wrap-around balcony with a nice view, but the poor customer service and mishandling of my reservation overshadowed it. There are plenty of better hotels in the area that will treat you better. All this to say if you end up booking this hotel through another service don’t expect any support or empathy if things go wrong and always triple confirm with them your room type before checking in. Thanks for listening!
• FB

  Felicia Bueno

  Nov 13, 2025
  5.0
  Beautiful hotel. Expansive rooms with amazing views of the beach and ocean. The staff is extremely friendly, professional and knowledgeable about their property and the surrounding area. This was our first time staying at The Beach House. We normally stay at the Conrad, their sister hotel which is also gorgeous 😍 We both loved the soft colors and beach theme of both the hotel and our room. We found it very relaxing. So relaxing we stayed in on our last morning and had breakfast on the wrap around balcony. It was a much needed mini holiday. Thank you ❤️ We can't wait to return.
• OG

  Orpha G

  Nov 3, 2025
  5.0
  I can't say enough great things about this property! It was absolutely amazing. We booked a king suite oceanfront! Our room was on the 19th floor...breathtaking views of the ocean. The picture here was taken from the balcony....you can see just how close we are to the beach. There was a wrap-around patio, and the suite was incredibly spacious, with two full bathrooms, a jacuzzi tub, a full-size kitchen, and all the utensils we could possibly need. Finally, the location was spot on...close to lots of restaurants and shopping on Los Olas. I could go on and on about how perfect it was! Every one of the hotel staff were a pleasure and made our stay enjoyable. Petrone at Ilios restaurant was our breakfast server. From the moment we arrived, Petrone made us feel incredibly welcomed. She was professional, friendly, and easy to talk to, which made our dining experience truly enjoyable. I also want to give a big shout-out to Luigi, Heather, and the entire concierge team. Luigi assisted us with our luggage, and Heather, along with the concierge team, helped create an incredible experience for my niece’s 21st birthday. Thank you, Petrone, Luigi, Heather, and the entire team for making our stay so memorable!

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