Find us less than two miles from MIA Airport – easily accessible with our free shuttle. Dolphin Mall and Miami International Mall can be reached in six minutes by car. Downtown and CityPlace Doral are both within a 10-minute drive. We’re only 1.5 miles to Jackson Memorial. Enjoy free WiFi and a heated outdoor pool at our pet friendly hotel. Breakfast is on us.
Many customers praised the cleanliness of the rooms and hotel facilities, although some reported issues with odors and pests.
Customer Service
Feedback on customer service was mixed; while some staff were described as friendly and helpful, others received complaints about unprofessional behavior and lack of responsiveness.
Breakfast Quality
The breakfast offerings received numerous complaints regarding limited options and quality, with many guests expressing disappointment.
Shuttle Service
The airport shuttle service was criticized for its limited hours, causing inconvenience for guests with early or late flights.
Room Comfort
Guests generally found the rooms comfortable and well-equipped, though some reported issues with noise and maintenance.
EC
E C
2 days ago
1.0
I did not have the chance to see the room. i am assuming is great. The hotel looks very nice. The guy who took care of me at 4am was nice but did not go the extra mile. Long story short, I booked through a third party around 3:45 am from the Jan10th-Jan 11th but it was already the 11th. It is annoying, crazy and unbelievable that they have availability and they can not make the reservation because the day passed but I had still 6-7 hours to sleep and leave (check-out) at 11 am. I contacted the third party company (Agoda) and they tried to help me but because of Hilton systems they could not much. Then I contacted Hilton by phone and they took 45 minutes to helped me but when that happened they told me that the rate for those 6-7 hours was going to be almost $300, that was a joke. I previously paid $230. So I had to leave to find a hotel around 5:30am.
I learned something I found something called Dayuse.com and you can book for blocks of 7-8 hours cheaper and more convenient for some situations. Finally Hilton did not do anything, not even a bottle of water.
Crazy!? I am always looking to stay in Hilton hotels…very disappointed.
SS
sebastian sanchez
Jan 4, 2026
4.0
Buenas instalaciones. Desayuno estandard. Akl shuttle lo estuvimos esperando mas de 100 minutos. Nos prometieron el rewmbolso del Uber y hasta la fecha no se hizo efwctivo. Es frustrante que no cumplan con lo que prometen
RA
Rosie Arcelay
Dec 29, 2025
4.0
Disappointed because our room had a weird smell. If this had been my first experience at a Home2, I would never book another one. Thankfully the bad experience was an exception and not the rule for Home2s. I would book again for the right price (if the room is stinky again, however, I will be calling corporate).
Breakfast was good, but the hotel was full so it was extremely chaotic.
DL
Dora Lopez
Dec 25, 2025
5.0
I love staying at this property. The rooms are well maintained and very comfy. The breakfast is good and I love the coffee available 24/7.
EM
erin moore
Dec 14, 2025
5.0
Great location for accommodations before cruise. Shuttle from airport to hotel is free but stops at 5pm. Rooms were clean and service was so nice and friendly. Breakfast was good also.
Frequently Asked Questions About Home2 Suites by Hilton Miami Doral West Airport
What are the check-in and check-out times at Home2 Suites by Hilton Miami Doral West Airport?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Is there free WiFi available at the hotel?
Yes, free WiFi is available in public areas and there are public internet terminals.
Does the hotel provide airport transportation services?
Yes, the hotel offers a free airport shuttle and airport transfer services.
Are pets allowed at Home2 Suites by Hilton Miami Doral West Airport?
Yes, pets including cats and dogs are welcome at the hotel.
What kind of meal options are available at the hotel?
Breakfast is available for free with buffet options and vegetarian meals are also available.
Is parking available and is there a fee?
Yes, free self-parking is available at the hotel.
What accessibility features does the hotel offer?
The hotel provides accessible parking, elevator, pool, and is mobility accessible.
What fitness amenities are offered at the hotel?
The hotel has a fitness center with free weights, elliptical machine, and treadmill available for free.
Can you tell me about nearby shopping options close to the hotel?
Nearby shopping includes Dolphin Mall and Miami International Mall, both reachable within six minutes by car, as well as Joya Industries, Inc supermarket and Prosein USA building supply store near the hotel.
What local medical facilities are near Home2 Suites by Hilton Miami Doral West Airport?
Nearby medical facilities include Family Medical Centre, Felipe J. Martinez, MD, FACS, South Florida ENT Associates, and various medical spas such as Miracle Laser Med Spa Doral and MJ Aesthetic Med Spa.