Embassy Suites by Hilton Boca Raton

Reviews

• IR

  Ivonne Rivero

  1 day ago
  2.0
  Pros Clean and spacious although the bed in the master area was a full, not a queen size bed Cons Every ice machine in the hotel was unavailable, when we requested ice from the bar in the lobby the bartender was visibly annoyed and rude about having to supply us with ice No comforters in the room, we only had sheets and we were uncomfortably cold all night Loud music playing in the lobby until after midnight BY THE HOTEL!! When I called the front desk they claimed it shut off automatically but it never did !!
• YY

  YahYah

  Nov 12, 2025
  1.0
  Currently here 11/12/25. Second time staying in this hotel in the past three years. The renovations seem to never end yet the rooms are just as nasty as they’ve ever been. Lovely work on the lobby, nice enough staff, the rooms made my skin crawl. The first thing I noticed was gunk on the light switches. I will not be getting into the shower in the morning and the carpet holds a smell that is less than pleasant. 100% would recommend bringing your own cleaning supplies. We all know that hotel rooms are typically less clean than the average home however, you really get to see the nasty at this location. If you can save yourself go anywhere else. Also worth noting every metal appliance or hardware seems to have a decent amount of rust and dust.
• CC

  Char

  Nov 9, 2025
  1.0
  Went here for a band competition. When you first walk in, the place looks very nice and clean. Me and my friends went to our room and immediately saw a roach. It wasn't too big of a deal, but still gross. We then saw a hole in the wall and the sink was cracked, and the water pressure is very weak. There were a lot of stains on the carpet and walls, and the beds were small. We found another roach after that also. The next day, I went to take a shower after the competition. There was barely any water pressure and the water was cold. When we were leaving, a few other people from the band complained about having bedbugs in their bags, so the entire band of over 100 people was told to wash everything and leave their bags in the sun for a few days to get rid of them. Overall, the hotel was outdated and not very clean, and for the price of a room, it should at the very least be cleaner than that.
• JT

  J T

  Nov 9, 2025
  1.0
  I stayed here for a band trip, seemed nice enough, hiltons are usually top tier. But i got in the room with my mates, seemed ok. I set my stuff down, helped my roommate pull out the bed couch thing, saw some odd white stains, didnt think too much of it. thought it was strange. Saw a roach in the lobby by the elevators. Ok whatever. One roach isnt THAT much of a problem. I open up the drawers in the room, found what im 99.9999999 percent sure is mold. Gross. The water pressure is horrendously weak. Water also started out yellow and murky. Still have product in my hair. The sink didnt drain like at all. The beds were small. Not queen beds. The sliding glass door was really hard to open. There were spots on the pool where the finish was peeling up. Then other people who were also on the band trip started to report they were finding bed bugs in their bags. Im sorry, what? no thanks. theres dust literally everywhere. The carpet was weird. Had a weird smell and a weird feeling under my feet. My face started breaking out the day i left. Im itching everywhere. Decided to check the reviews with one of my buddies. Never staying here again. It sucks. The hotel looks nice on the outside, but when you actually experience it, get out while you can.
• JC

  Joseph Cantrell

  Nov 8, 2025
  1.0
  I’m a long-time Hilton Diamond member who’s stayed at dozens of Embassy Suites properties and this was hands down one of the worst experiences I’ve ever had. Hilton should be embarrassed to put their name on this property, especially after charging me 60,000 points for a stay like this. 1. Room 309 reeked of smoke and mildew the moment I walked in. 2. The carpet is actually ripped down the middle of the room, frayed everywhere and just filthy throughout the room. 3. Mold was visible in the bathroom. 4. The A/C never cooled the room, no matter the setting. 5. The water pressure in the shower is like a mist! I never seen anything like it. This rooms at this property are is in serious need of renovation. For loyal Diamond members who expect Hilton quality, this was nothing short of a disappointment. The room was a dump.

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