Business Details
About
Hotel
The SERENA Hotel Aventura is moments away from world class shopping at Aventura Mall and neighbors to Gulf Stream Park and Casino, where you can enjoy live horse races, fine restaurants, gambling and shopping. We are located in the epicenter of the Aventura Medical District and the nearest hotel to the Aventura Hospital.
Enjoy refined contemporary rooms and suites in a relaxed atmosphere. A portion of our suites feature separate living and sleeping areas featuring including a fully equipped kitchen. We offer a full restaurant and bar, a conference room, fitness center and rooftop swimming pool.
SERENA is derived from the Latin word serenus, meaning clear, tranquil, or serene. Whether you’ve spent your day under the sun, shopping or working you can unplug and arrive at your place of tranquility.
Location
SERENA Hotel Aventura Miami, Tapestry Collection by Hilton
2820 NE 214th St, Aventura, FL
33180, United States
Hours
Reviews
4.0
554 reviews
5 stars
322
4 stars
85
3 stars
46
2 stars
30
1 star
71
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Several guests reported dirty rooms and inadequate housekeeping services during their stay.
Staff Performance
While some staff members received praise for their friendliness and helpfulness, others, particularly management, were criticized for rudeness and lack of professionalism.
Room Quality
Rooms were described as spacious and well-appointed, but many guests noted maintenance issues and poor design, such as malfunctioning appliances and inadequate amenities.
Location Concerns
The hotel is situated in a developing area with some guests feeling unsafe due to surrounding properties.
Dining Experience
Breakfast options were limited and not well-received, with complaints about the quality and variety of food.
- KSKaylah Smith1 day ago5.0This hotel was amazing!! I loved the food. The room was amazing. The shower pressure and bed wow! I would say to come here. The person that was nicest to me was Richard Smith. I saw him talking to everyone being nice and kind! I would definitely recommend this place for you if you want a place to stay and have a great time and it is local!
- ITIlya & Rinat Tsorin3 days ago5.0We had an excellent stay here. Miguel at the front desk was very friendly and helpful, loved the pool and bar area. The room was very clean, comfortable and update and parking was easy to get in and out of. Would definitely recommend to anyone visiting the area.
- SKShelly KNov 12, 20255.0This hotel is beautifully updated (very modern but art deco). Their blackout shade is next level for those daytime naps or sleeping in. I love that all of the amenities are on the same floor: gym, bar, restaurant, lounge area, pool, outdoor hangout area. It is a little uncomfortable that the tanning chairs are directly in front of the bar and restaurant windows though. The staff was very personable. I would say they might need to hire an extra server or bartender for the evenings though because we did have to wait awhile a few times but overall the service was great. Oh and their happy hour is fantastic! You really can’t beat 2 for 1.
- SKSharon KNov 10, 20255.0Excellent Conference Room Experience! We recently hosted our meeting in the conference room and it was a fantastic experience from start to finish. The room was spacious, clean, and equipped with all the necessary technology — including a reliable projector, strong Wi-Fi, and easy-to-use audio equipment. The staff was incredibly professional and attentive, making sure everything ran smoothly throughout our event. They helped with setup, provided refreshments on time, and were always available if we needed anything. The environment was quiet and comfortable, perfect for focused discussions and presentations. We also appreciated the hotel’s convenient location and parking options, which made it easy for all attendees to arrive on time. Overall, I highly recommend Serena Hotel for anyone looking for a well-organized, stress-free venue for meetings, conferences, or workshops. We’ll definitely be returning for future events!
- VLVictoria LopezOct 27, 20254.0Great Staff and Comfortable Stay I had a pleasant stay at the SERENA Hotel Aventura Miami. The front desk staff were extremely friendly and welcoming, which made check-in smooth and easy. The room was clean and comfortable, though I did notice that I had to let the hot water run for a bit before it warmed up. Overall, it was a nice experience, and I’d stay here again for the excellent service and hospitality.
Frequently Asked Questions About SERENA Hotel Aventura Miami, Tapestry Collection by Hilton
What are the check-in and check-out times at SERENA Hotel Aventura Miami?
Check-in is at 4:00 PM and check-out is at 11:00 AM.
Does SERENA Hotel Aventura Miami offer free Wi-Fi?
Yes, free Wi-Fi is available in public areas and at public internet terminals.
Are pets allowed at SERENA Hotel Aventura Miami?
Yes, both cats and dogs are welcome at the hotel.
Is there parking available at SERENA Hotel Aventura Miami?
Yes, self-parking is available for guests.
Does the hotel have a fitness center?
Yes, there is a free fitness center with equipment including elliptical machines, free weights, treadmills, and weight machines.
What dining options are available at SERENA Hotel Aventura Miami?
The hotel has three restaurants offering buffet breakfast and table service, as well as a bar for guests.
Is the SERENA Hotel Aventura Miami accessible for guests with mobility needs?
Yes, the hotel features accessible parking, elevators, and pool access, making it mobility accessible.
Are there any nearby medical facilities around SERENA Hotel Aventura Miami?
Yes, the hotel is located in the Aventura Medical District with nearby facilities like Aventura Gastro Clinic, First Choice Neurology Aventura, and Optimal Health Miami hospital.
What nearby attractions can guests visit near SERENA Hotel Aventura Miami?
Guests can enjoy world-class shopping at Aventura Mall and visit Gulf Stream Park and Casino, which offers live horse races, fine dining, gambling, and shopping.
Are there any interesting dining or nightlife spots near the hotel?
Yes, nearby dining options include Cielo Restaurant & Lounge and the SKYE Rooftop Bar, perfect for guests looking to enjoy meals or drinks outside the hotel.