Business Details
About
Extended Stay HotelHomewood Suites
The Homewood Suites by Hilton Newark-Wilmington South Area hotel in Delaware is an upscale, yet casual, extended stay hotel, located at the start of the University of Delaware campus and one mile off of I-95. This all-suite hotel in Newark, Delaware offers residential style accommodations with private bedrooms, separate living space and fully equipped kitchens.
This hotel location is perfect for business travelers visiting W.L. Gore facilities, Siemens, DuPont, Hologic, Air Liquide, Bank of America, CSC, ATK, as well as Christiana Care Health Services. Leisure travelers also enjoy our hotels proximity to Delaware Parks Race Track, Dover Downs Casino, Longwood Gardens, and tax-free shopping at the Christiana Mall. Guests of the Homewood Suites hotel in Newark, DE will enjoy a complimentary Suite Start breakfast daily as well as the Welcome Home reception featuring a complimentary light meal and beverages on Wednesday evenings.
Each suite in our hotel offers a full kitchen, living room area, bedroom, and bath. Each suite comes equipped with a microwave, refrigerator, coffee maker, range top stove, iron and ironing board, as well as dual phone lines, voicemail, and complimentary high-speed internet access. Also located inside the hotel is an indoor pool, a fitness facility, and a meeting room which accommodates up to 35 people.
Make Yourself At Home.
Location
Homewood Suites by Hilton Newark-Wilmington South Area
640 South College Avenue, Newark, DE
19713, United States
Hours
Reviews
3.3
581 reviews
5 stars
193
4 stars
130
3 stars
75
2 stars
42
1 star
141
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the friendliness and helpfulness of the staff, particularly mentioning individuals like Sandra and Dawn for their exceptional service.
Cleanliness Issues
Numerous reviews highlighted significant cleanliness problems, including reports of bugs, mold, and dirty rooms, leading to a generally negative perception of hygiene.
Outdated Facilities
Guests frequently noted that the hotel and its rooms are in need of major updates and renovations, with many describing the decor and furnishings as old and worn.
Breakfast Quality
While some guests enjoyed the breakfast offerings, others criticized it for being poorly prepared or lacking variety, indicating inconsistency in quality.
Customer Service Problems
Several reviews mentioned poor customer service experiences, particularly at check-in and with management, leading to frustration among guests.
- LSLexxx Morgan SmithJan 4, 20265.0Hotels like a homewood suites are meant for a comfortable stay and not a luxury stay. But when you have workers like Kiki at the front desk. It’s luxury all the way. She was the most polite and nicest front desk worker I have ever encountered in the states. I usually get that kind of service at an all inclusive resort in Mexico but she was an exceptional and I return again because of her.
- PFPatty FDec 20, 20255.0Having a roadtrip car emergency traveling with a child and dog i was in a panic.. needed a room and a dealership in the morning. Sandra behind the desk couldn't have been more emphatic and helpful... got us and my dog right into a room and even gave me a doggy bone bag for my dog.. Thank you so much Homewood and especially Sandra who was amazing .. would definitely recommend!!!
- SFShenea FassettDec 14, 20253.0Nita was very rude when I called to verify how much the security deposit was. For the record, on booking.com it says $100 but Nita said it’s $250, which is very over priced even if you get it back. The other staff, especially dawn was very nice and friendly! The rooms need a major update! Poor patch work, rust, a bug was found in my room and so was cobweb in the ceiling corner.
- CHCarolyn HighDec 4, 20255.0What a wonderful addition to the Hilton brand of hotels. I absolutely loved this place. During my 24 hr stay - I enjoyed a lavish cocktail hour, cooked my side dishes for the next day's Thanksgiving feast, swam a few laps in the pool, worked out in the gym, did laundry in the laundry room, took 2 steaming hot baths, and indulged in a delicious complimentary breakfast. Homewood Suites is awesome. I would stay here again and again‼️✌🏾😘
- DFDawn FormanNov 14, 20255.0Every staff person I’ve met has been friendly and service minded. Asking for more hot water for tea at night done with pleasure by Dawn. Maintenance man was extremely nice and helpful and friendly. If my son attends University of Delaware this will the hotel we stay. Breakfast crew also friendly and helpful. I’m blown away at the level of service and how all employees appear to like their jobs and customers. What a refreshing 2 night stay! You all deserve a round of applause.
Frequently Asked Questions About Homewood Suites by Hilton Newark-Wilmington South Area
What types of accommodations does Homewood Suites by Hilton Newark-Wilmington South Area offer?
The hotel offers all-suite residential style accommodations with private bedrooms, separate living space, and fully equipped kitchens.
Is breakfast included during the stay?
Yes, a complimentary Suite Start breakfast is available daily for all guests.
Does the hotel have an indoor pool and fitness center?
Yes, the hotel features one indoor pool and a fitness center, both available for free to guests.
Are pets allowed at the hotel?
Yes, both cats and dogs are welcome at the hotel, which is a pet-friendly property.
What accessibility features does the hotel provide?
The hotel offers accessible parking, accessible elevators, and is mobility accessible to accommodate guests with disabilities.
What are the check-in and check-out times?
Check-in time is 3:00 PM and check-out time is 11:00 AM.
Is parking available at the hotel?
Yes, free self-parking is available for guests at the hotel.
Are there restaurants or bars on site?
No, the hotel does not have any restaurants or bars on the premises, but a complimentary evening reception with a light meal and beverages is offered on Wednesday evenings.
Which nearby restaurants can I visit around the hotel?
You can visit nearby restaurants such as TGI Fridays and the food truck 'I Don't Give A Fork' located close to the hotel.
Are there nearby hotels or accommodations close to Homewood Suites by Hilton Newark-Wilmington South Area?
Yes, nearby hotels include Baymont Inn & Suites Newark, DE, Baymont by Wyndham, and Embassy Suites by Hilton Newark Wilmington South, offering additional lodging options.
Can I find banking services near the hotel?
Yes, there are nearby financial services such as Wells Fargo Bank and WSFS ATM which guests can use for their banking needs.