Embassy Suites by Hilton Newark Wilmington South

4.0
1790 reviews

About

Hotel
Our Newark, DE hotel is conveniently located across from Delaware Stadium at the David M. Nelson Athletic Complex, University of Delaware, STAR Campus. The Amtrak station is less than a mile away. Enjoy our indoor pool, fitness center, and 10,000 sq. ft. of flexible event space. We offer free made-to-order breakfast, served daily, and a complimentary Evening Reception in our spacious atrium.

Location

Embassy Suites by Hilton Newark Wilmington South
654 South College Avenue, Newark, DE
19713, United States

Hours

Reviews

4.0
1,790 reviews
5 stars
900
4 stars
492
3 stars
141
2 stars
92
1 star
165

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Multiple reviews highlighted concerns about the cleanliness of rooms and common areas, including dirty bathrooms, stained carpets, and unclean pool facilities.

Customer Service

Feedback indicates a mix of experiences with customer service, with some guests praising staff friendliness while others reported rude and unhelpful interactions.

Breakfast Quality

The breakfast received positive remarks for its variety and quality, particularly the made-to-order omelette station, although some guests found it lacking at times.

Room Condition

Many guests noted that the rooms are dated and in need of renovation, with issues like peeling paint, broken furniture, and general wear and tear.

Noise Levels

Several reviews mentioned noise disturbances from adjacent rooms and common areas, impacting guests' ability to sleep.
  • RR
    Robert Ruben
    5 days ago
    5.0
    Siedah, Siedah, Siedah! I flew in from Washington State on a red eye. Upon arrival I was greeted by a smile. Although, it was still very early, she searched and went out of her way to find me a room and get me comfortable. She knew I had been on a plane, car, bus, etc. She made me feel like my issues were her issues. It is just refreshing to have that level of service in this day and time. The whole staff was attentive and the hotel was spotless. The breakfast staff were constantly trying to assist and were very friendly. The presentation of the breakfast was beautiful and was delicious. I just wanted to say thank you!
  • CC
    Cheyenne
    Nov 5, 2025
    1.0
    Absolutely horrible experience. Avoid at all costs. Inflexible, rude and unhelpful front office.
  • JJ
    Jeff Jackson
    Nov 5, 2025
    5.0
    Great breakfast , 2 free drinks and snacks from 5:30 to 7 pm.
  • CH
    chris hertel
    Oct 21, 2025
    5.0
    Pretty much what you expect from an Embassy Suites. The rooms were clean, but a little on the old side. TV was nice though. Breakfast was solid. The atrium was a little empty, but everything was clean.
  • RA
    Reet Ari
    Oct 13, 2025
    5.0
    Service here is always outstanding, happy hours are standard with snacks and drinks. I ask for a special mocktail often and it never disappoints. Breakfast in the morning is worth the stay- fresh made omelets, fresh fruit, great tasting coffee with every type of dairy and non-dairy creamer you could look for, my favorite is the oatmeal with multiple toppings. You can't go wrong staying here. Bring some cash with you to tip the service folks- they do an excellent job.

Frequently Asked Questions About Embassy Suites by Hilton Newark Wilmington South

What accessibility features are available at Embassy Suites by Hilton Newark Wilmington South?

The hotel offers accessible parking and an accessible elevator to accommodate guests with mobility needs.

Is breakfast included with a stay at Embassy Suites by Hilton Newark Wilmington South?

Yes, a free made-to-order breakfast is served daily for all guests.