Business Details
About
HotelHampton Inn
The beautiful Hampton Inn Dover hotel is located off Route 13 traveling north or south, next to Wal-Mart and a quarter mile north of the Dover Mall. Our Delaware Hampton Inn is also easily accessible from Route 1 at exit 104. The hotel is approximately 45 minutes south of Wilmington, Delaware where you can catch a train or attend a Wilmington Blue Rocks' baseball game, and approximately 40 minutes north of the Delaware beaches, featuring tax free shopping outlets and many fine dining choices. Area attractions include the Dover Downs Raceway and Casino, which features harness and NASCAR races and shows, the Bombay Hook National Wildlife Refuge, an 18th century farm, and museums and historical sites located in downtown Dover.
Location
Hours
Reviews
4.0
666 reviews
5 stars
302
4 stars
187
3 stars
81
2 stars
48
1 star
48
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the staff for being friendly, helpful, and accommodating, with specific mentions of individual employees providing exceptional service.
Cleanliness Issues
Numerous reviews highlighted significant cleanliness problems, including dirty rooms, bathrooms, and linens, with some guests reporting unsanitary conditions.
Room Quality
Guests expressed dissatisfaction with the condition of the rooms, noting issues such as uncomfortable beds, outdated decor, and maintenance problems.
Breakfast Experience
Feedback on breakfast varied, with some guests enjoying the options while others criticized the quality and availability of food.
Value for Money
Several customers felt that the price paid for the stay did not match the quality of the accommodations and services provided.
- HMHey It's Me4 days ago5.0I love it here! Breakfast is top tier. They kindly gave me a late checkout. I will always come back.
- DLDanielle Lemay4 days ago3.0Dirty. Definitely won’t stay here again.
- ETEd ThompsonDec 10, 20255.0I would like to give this positive review not just for the Hampton Inn, But specifically for the front desk clerk named Ashley, who is working a Saturday night shift when she answered my phone call. I had just made a reservation through priceline.com and they had somehow switched the date from that night to two weeks ahead. I immediately called the Hampton Inn to cancel and they referred me to call Priceline. I called Priceline. They told me to call Hampton Inn to get the approval to cancel with refund. Ashley answer the phone and told me that I was not eligible for a refund because of Ridiculous policy that were stated by Priceline. Mind you I just made the reservation five minutes prior. Ashley tried her best to explain the policy to me in a Calm professional manner. However, I work in an ER. I had just gotten off a double shift when the Sprinkler system in our apartment, broke and flooded us out, causing us to be displaced. Hence the need for a hotel room. I was not pleasant to Ashley in any way shape or form. However, Ashley maintained her professional decorum, her personal integrity and represented her employer exquisitely. If there had been a customer in front of her while she was on the phone with me, they would not have had any idea that she was dealing with an irate idiot. Ashley took her customer facing role seriously and should be recognized within that organization. Yes, she was simply doing her job the way it should be done, however, in a world that completely lacks proper customer service it was something that should be not only noticed but modeled Thank your Hampton Inn.
- RLRon LandisOct 9, 20251.0Horrible beds were horrible.Smell was horrible, very nice.Front desk person
- DLDavid LewisOct 8, 20255.0I originally gave a 1 star review because there wasn’t a microwave in the room…. Well, they must have read the review because I came back to my room today and there was literally a brand new microwave sitting on the desk for me! I couldn’t help but to laugh 😅 Honestly, that’s gotta be some of the best customer service experience I’ve ever had. 5 stars well earned!!
Frequently Asked Questions About Hampton Inn Dover
Does Hampton Inn Dover offer free breakfast to guests?
Yes, Hampton Inn Dover provides free buffet breakfast to its guests.
Are pets allowed at Hampton Inn Dover?
Yes, cats and dogs are welcome at Hampton Inn Dover.
What are the check-in and check-out times at Hampton Inn Dover?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM.
Is parking available and is there a fee at Hampton Inn Dover?
Free self-parking is available for guests at Hampton Inn Dover.
Does Hampton Inn Dover provide accessible facilities for guests with disabilities?
Yes, the hotel offers accessible parking, accessible elevators, and is mobility accessible.
Is there a fitness center available at Hampton Inn Dover?
Yes, a fitness center with equipment like elliptical machines, treadmills, and weight machines is available for free.
Does Hampton Inn Dover offer digital or contactless check-in options?
Digital guest room keys are available, but contactless check-in or checkout is not applicable.
What nearby shopping options are available near Hampton Inn Dover?
Guests can visit nearby places such as Walmart Dover, Dover Towne Center, Ross Dress for Less, Lowe's Home Improvement, and Sam's Club for shopping.
Are there dining options close to Hampton Inn Dover?
Yes, nearby dining options include Sam's Club Cafe, Outback Steakhouse, and Sam's Club with cafe facilities.
What nearby services can help guests with mobile and internet needs while staying at Hampton Inn Dover?
Nearby you can find mobile phone stores and internet service providers like T-Mobile and Xfinity.