Hilton Garden Inn Washington DC/U.S. Capitol

Reviews

• CS

  Craig Sanford

  Jan 3, 2026
  4.0
  Staff was great although rooms are in need of updates. Curtain sheers on window were dirty and wrinkled from persons grabbing them with dirty hands. Bathroom wallpaper was patched terribly to hide previous damaged wallpaper. Mirror's reflective surface was peeling away and you could see inside of it. Really need to do a thorough review of rooms and refresh them.
• JS

  Jasmeen Sidhu

  Dec 31, 2025
  1.0
  Upon entering my hotel room, I discovered live cockroaches inside the coffee machine. This is extremely concerning and unacceptable, particularly given the premium price I have paid for this stay during the holiday and New Year’s Eve period. I immediately contacted Guest Services to report the issue. I was informed that the hotel is fully booked and, unfortunately, no alternative room or solution was offered. I was very disappointed by this response, as the presence of cockroaches is a significant hygiene and health concern. I would also like to highlight that I am allergic to parasites, and within an hour of being in the room, my nose became swollen, indicating a possible allergic reaction. Continuing to stay in this environment poses a direct risk to my health. Given the circumstances, I believe this situation warrants urgent attention and an appropriate resolution. I request that management address this matter promptly and advise on the steps being taken, including compensation or other remedial measures for the distress, health impact, and inconvenience caused.
• BG

  Brian Gloor

  Dec 17, 2025
  1.0
  Awful stay. Smells of raw sewage right when you walk in. The front desk staff are rude and not helpful. There was no hot water, the water pressure was non-existent, and there were dirty towels and clothes in the bathroom. Upon check-in when alerting the front desk of this, they told us no other room was available and that housekeeping would need to come back and clean. They did not come back until 8:30 PM that evening. I will never stay here again and warn others to stay away.
• DC

  Dakota Chirdon

  Dec 16, 2025
  5.0
  1/2 block from a metro stop, 1 stop away from union station. Noma neighbor is very neat with many small restaurants. Staff was amazing. Breakfast was good buffet was 24 dollars. Hot tub was not hot, called more of a warm tub. Room was nice but a touch dated. Staff watched our bags while we explored the last day. For the price you can't get any better. Herman was super nice and friendly. The lady who was in charge of breakfast was very nice and quick.
• SL

  sam lewis

  Dec 13, 2025
  4.0
  Myself and my partner stayed here for a week and were given a great room on the top floor when we told E'sete that we were celebrating our engagement on this trip. She gave us a lovely welcome with a care package and was really helpful with any questions. All staff we encountered were lovely and the restauraunt food was great too. The room itself was great, we couldn't hear anything through the night and everything was clean and comfortable, as to be expected. Overall, a great experience for us as location was near to the metro station and made our stay stress free.

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