Business Details
About
Hotel
Located in the vibrant heart of downtown Washington, DC, the 14-story Hilton Garden Inn Washington DC Downtown hotel delivers a refreshing blend of urban luxury and friendly hospitality. Spacious accommodations, a convenient downtown Washington, DC location, an array of lifestyle amenities and exceptional service make the Hilton Garden Inn Washington DC Downtown hotel a relaxing oasis from a busy day at the office or touring the historic and inspiring sights of Washington, DC. Our downtown Hilton Garden Inn hotel is a welcoming retreat in the heart of our nation's capital, just a few blocks from the White House, Embassy Row, Dupont Circle and government and business venues.
Location
Hilton Garden Inn Washington DC Downtown
815 14th Street N.W., Washington, DC
20005, United States
Hours
Reviews
4.1
2,430 reviews
5 stars
1,199
4 stars
730
3 stars
234
2 stars
98
1 star
169
What are people saying?
AI-generated from recent customer reviews
Staff Service
Customer service experiences varied widely; some staff were praised for their friendliness and helpfulness, while others were reported as rude and dismissive.
Location
The hotel is well-located near major attractions in Washington, D.C., making it convenient for tourists.
Breakfast Issues
Many guests expressed dissatisfaction with the breakfast service, citing high prices and poor quality, especially on weekdays.
Room Condition
Rooms were often described as clean but dated, with issues such as broken amenities and noise disturbances.
Elevator Problems
Multiple reviews noted that only a few elevators were operational, leading to long wait times.
- SOSuzie (OzarksNative)3 days ago4.0Older hotel. Nice comfortable rooms. Not fancy. Felt very safe. Location is convenient. Because our group always met in the lobby, I asked at different times if anyone knew how to turn the fireplace on. It’s cold in the lobby because of the doors and the fireplace would be pretty. Not a single employee knew how to turn it on. One person said they had been here 2 years and had never seen it on. Come on Hilton. You can do better. Otherwise would recommend for couples or family. Again, not fancy but clean and neat. Housekeeping and front desk staff very friendly and accommodating. Would stay again.
- DRDana RNov 6, 20255.0Everyone was polite. Our Porters / Valets....Ben and Hanuk were just outstanding. So informative on so many levels.
- CWCoach WasfiNov 3, 20251.0Bad service the bed was no good . I can’t sleep all night. I talked to the front desk early in the morning. Please change the bed. They just ignore me. They need more experience.
- AAAllan AndersonOct 27, 20252.0We saw the good side of the hotel and the bad side. The staff are either really nice or rude and unfriendly, no in between. On the weekends there was a buffet breakfast which as great then on the weekday it was a menu and it was awful. We paid for breakfast in advance and on the weekends, could have an omelette but on the weekday, they completely refused to make a simple omelette, which was bizarre considering I could have had steak and eggs. My son had his 8th birthday on the weekend and the lady who served us couldn’t have been nicer but on the weekday, she wasn’t there and the service at breakfast was awful.
- PRPeter RainbowOct 26, 20254.0The location is excellent; close to the DC sites and many restaurants located nearby. The White House is just a few blocks away. We did not rent a car, which was a good decision because the cost to park it and the lack of parking all around the National Mall area make it impractical. The rooms were adequate; double queen beds with nice pillows and bedding. The side car and desk cars were not very comfortable, but we didn't spend time in the room except late at night. The bathroom was average, with good water pressure and temperature for showering. The bar area is small but nice, and adjoining the restaurant. Breakfast is very nice, with an omelet chef and full buffet spread. We will stay there again on our next trip to that area.
Frequently Asked Questions About Hilton Garden Inn Washington DC Downtown
What accessibility features does Hilton Garden Inn Washington DC Downtown offer?
The hotel provides accessible parking and an accessible elevator for guests with mobility needs.
Is breakfast available at the Hilton Garden Inn Washington DC Downtown?
Yes, breakfast is available for guests at the hotel.
Can I park my vehicle at Hilton Garden Inn Washington DC Downtown?
Yes, parking is available along with valet parking services at the hotel.
Are pets allowed at Hilton Garden Inn Washington DC Downtown?
Yes, both cats and dogs are welcome at the hotel, making it a pet-friendly accommodation.
Does Hilton Garden Inn Washington DC Downtown offer free Wi-Fi?
Yes, the hotel provides free Wi-Fi access in public areas and offers public internet terminals.
What are the check-in and check-out times at Hilton Garden Inn Washington DC Downtown?
Check-in time begins at 3:00 PM and check-out is at 12:00 PM.
Is there a fitness center available for guests at Hilton Garden Inn Washington DC Downtown?
Yes, the hotel has a free fitness center available for guests to use.
Are vegetarian and vegan meal options available at the hotel restaurant?
Yes, both vegetarian and vegan meals are available for guests at the hotel's restaurant.
Can you recommend any nearby restaurants to Hilton Garden Inn Washington DC Downtown?
Yes, nearby restaurants include The Third Rail for comfort food, Buredo for sushi, Leon for Mediterranean cuisine, and MAA’S Chicken food truck.
What nearby places of interest are close to Hilton Garden Inn Washington DC Downtown for business or sightseeing?
Nearby points of interest include Qatar Foundation International, Economic Policy Institute, Center for American Progress, and Urban Libraries Council, which guests might visit for business or cultural activities.