Capital Hilton

4.3
5149 reviews

About

HotelHilton
Daily Mandatory Destination Charge includes: Premium guest internet access (up to 3 devices); daily $30 food and beverage credit; $15 Lyft daily credit to be used for bicycle/scooter rentals or car services. Located just two blocks from the White House, the Capital Hilton hotel has a proud tradition of serving world travelers with historic hospitality in the Nation's Capital. Listed on the National Register of Historic Places, this Washington DC hotel is in the heart of downtown, near National Mall, Washington Monument and Memorials, Smithsonian Museums, Local Attractions, World-Class Shopping, Theatre and Dining. Three different Metro Subway Stations are located only 2 blocks from the hotel, including the Red, Orange, and Blue lines. The hotel is accessible from three major DC area airports such as Ronald Reagan Washington National Airport - DCA, Washington Dulles International Airport - IAD, Baltimore-Washington International Thurgood Marshall Washington Airport - BWI. This historic hotel proudly features an on-site restaurant featuring contemporary American cuisine, and the Statler Lounge lobby bar. Guest rooms at our Washington DC hotel include Luxurious and Warm Accommodations, High-Speed Internet Access, MP3 Alarm Clock Radio, Work Desk and Sitting Area. The hotel also features Executive Level Accommodations, offering separate check-in and check-out, and access to a private Executive Lounge serving complimentary continental breakfast daily, and afternoon hors d'oeuvres and refreshing drinks from the honor bar, available Monday thru Thursday. The extensive DC meeting and banquet facilities are conveniently all located on the second floor of the hotel. Book a meeting room and up to 25 guests online with e-Events. Travel should take you places. Travel should take you to the Capital Hilton.

Location

Capital Hilton
1001 16th Street NW, Washington, DC
20036, United States

Hours

Reviews

4.3
5,149 reviews
5 stars
3,126
4 stars
1,151
3 stars
443
2 stars
194
1 star
235

What are people saying?

AI-generated from recent customer reviews

Staff Excellence

Numerous reviews highlighted exceptional service from staff members, particularly Frank, Theresa, and Inaya, who went above and beyond to assist guests.

Location

The hotel is praised for its prime location, being close to major attractions in Washington, D.C., making it convenient for both tourists and business travelers.

Room Quality

While many guests found the rooms clean and comfortable, some noted that the hotel shows signs of aging and could benefit from updates.

Event Services

Feedback indicates dissatisfaction with the hotel's event planning and technical support, suggesting improvements are needed in this area.

Parking Fees

Several guests expressed frustration over high parking fees, which they felt were excessive for the area.
  • MD
    Michelle Diaz
    1 day ago
    5.0
    Upon arrival the doorman was kind and attentive, giving a smile and direction on where to go. As I got up to the reception desk, the ladies were warm and personable with fun personalities to boot. I decided to stop by the C store before heading up, where again the cashier was kind and helpful. As I made my way to the room, I was greeted by kind smiles, and warm welcomes from housekeeping staff who were working on rooms. I am so thankful that this is where my stay will be.
  • ME
    michael edwards
    1 day ago
    5.0
    Frank at the front desk was very helpful . I had to call The hotel before my trip to ensure my proper accommodations. When I arrived everything was set up for me as I requested . It was great to meet him in person, he was very personable and professional and handled my group's need . Frank made my stay at theCAPITAL Hilton very enjoyable .
  • EA
    Edmond Agyemang-Duah
    3 days ago
    5.0
    Honestly an incredible stay. I had never been to the capitol before but I will certainly be back. From the moment my family and I checked-in to the point of checking out the customer service was impeccable. I want to thank Jeff and Francis for the their welcoming presence and amazing attention to care especially towards my son. They are real assets.
  • TK
    Tina Kwarteng
    5 days ago
    5.0
    My family’s experience was incredible, and made extra special through the kindness and impeccable customer service of Jeff and Francis. They were always on shift with a smile and assisted me quickly with a “can-do” attitude. I’ll certainly recommend and return to this location because of them. The hotel was clean, every worker was friendly, and the location was perfect. Thank you, Capital Hilton, for making our stay so comfortable, welcoming, and memorable.
  • SS
    Serena Su
    Jan 3, 2026
    1.0
    Everything was fine until a large cockroach appeared in my room, crawling out from the closet near the coffee bar and wandering around the room. I immediately contacted the front desk and requested an urgent room change. What followed was a frustrating and exhausting process: multiple trips up and down the elevator to exchange key cards, first being assigned a king-bed room that didn’t meet our needs, then having to go back again for a twin room. After finally moving, we realized our phone charger had been left in the original room, which meant yet another trip. As a result, on New Year’s Eve - while others were celebrating - we spent the evening changing rooms. At such a symbolic moment of the year, the experience felt particularly unsettling. By the time we finally settled in, it was almost midnight. As I was about to shower, my son said, “You go ahead - it’ll feel like you’re showering through the whole year.” The next morning at checkout, the front desk said nothing. No acknowledgment, no apology - just calm as usual, as if nothing had ever happened. This was the hotel I once trusted, a place associated only with fond memories. But after this experience, perhaps I won’t be coming back again.

Frequently Asked Questions About Capital Hilton

What accessibility features does Capital Hilton offer?

Capital Hilton provides accessible parking and accessible elevators to accommodate guests with mobility needs.

Are pets allowed at Capital Hilton?

Yes, pets including cats and dogs are welcome at Capital Hilton.