Business Details
About
Hotel
Located between Washington Circle and Dupont Circle, our hotel is in the heart of DC’s West End. We are less than two miles from the White House, Lincoln Memorial, Washington Monument, and the Smithsonian Museum. After a day of sightseeing, Casta's Cuban Rum Bar offers a vibrant speakeasy-style retreat for an award-winning drink or bite to eat.
Location
West End Washington DC, Tapestry Collection by Hilton
1121 New Hampshire Ave NW, Washington, DC, DC
20037, United States
Hours
Reviews
4.0
683 reviews
5 stars
318
4 stars
190
3 stars
80
2 stars
46
1 star
49
What are people saying?
AI-generated from recent customer reviews
Location
The hotel is praised for its excellent location, close to major attractions and dining options.
Cleanliness
Rooms are generally reported as clean, but some guests noted issues with cleanliness in common areas and bathrooms.
Staff Service
Staff interactions are mixed; while some guests experienced friendly and helpful service, others reported unfriendly or unhelpful staff.
Noise Issues
Many guests complained about excessive noise from the bar and street, making it difficult to sleep.
Amenities
The hotel lacks essential amenities such as a gym and offers limited breakfast options, which disappointed several guests.
- PWPiggly Wiggly4 days ago4.0Convenient location. Kinda loud because I can hear people party with loud music outside. Room is arranged strangely. No drinking water available. Have fridge have microwave.
- RFRichard FingerOct 7, 20253.0Room is very clean, and the location is excellent. All interactions with hotel staff were mediocre at best. There is definitely a management training issue with frontline staff. Staff were not friendly, Was not greeted upon arrival or departure when I had a question despite using the app. The hotel itself, unlike many curio collection hotels did not even offer a complementary coffee service in the lobby in the morning. While the rooms are nice, all other elements of the hotel are simply serviceable. Given the immense number of hotels in the area, I would expect more.
- CCChrisOct 7, 20252.0The location is great—close to Georgetown, the National Mall, and plenty of dining options. The room itself was clean and comfortable. However, service was poor. No one replied to messages via the Hilton app, and the front desk staff seemed disinterested and unhelpful. On top of that, the hotel was noisy at night, which made it hard to sleep. For a Hilton-branded property, the overall experience fell far short of expectations.
- BDBalthazar DANELSep 29, 20252.0Very good location, close to the national mall. The rooms are very worn out (electricity, plumbing, general look). The windows are single glazing, and the surroundings very noisy. Roller shutters are very light. But the staff is really professional and comprehensive. Kudos for the free water fountain at the lobby.
- MIMahala IzzoSep 28, 20253.0Starting this review with the pros of this hotel: Location- loved the location. Easily walkable to Georgetown and metro stations. Clean- our room was clean upon arrival. That’s about it for the pros. I am very loyal to Hilton and chose this hotel because I’ve rarely stayed at any of their “boutique” locations and thought this would be a nice one to try. The cons of this place heavily outweigh the pros. The front desk staff were just ok. Not really that friendly and looked like they’d rather be anywhere but there. A stark contrast to any other Hilton I’ve stayed at. Probably the worst part about this hotel is the noise. There is a rum bar that’s connected to this hotel and if you stay in any of the odd numbered rooms your windows will be looking down at their open roof bar and you will hear the loudest music and customers until about 12am. It will literally sound like they are in your room with you. Front desk is definitely aware of how bad this is based on their reaction when I asked what time the bar closed. I truly would not recommend this hotel to anyone who will be back in their room before 12am simply due to how loud the noise is. Noise cancelling headphones don’t do much either. Very disappointing and wish I would’ve read others detailed reviews about requesting an even numbered room that faces the street and maybe I would’ve had a better experience.
Frequently Asked Questions About West End Washington DC, Tapestry Collection by Hilton
What are the check-in and check-out times at West End Washington DC, Tapestry Collection by Hilton?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM.
Does the hotel provide accessible facilities for guests with mobility needs?
Yes, the hotel offers accessible parking, elevators, and is mobility accessible.
Is free Wi-Fi available at the hotel?
Yes, free Wi-Fi is available in public areas along with a public internet terminal.
Are pets allowed at West End Washington DC, Tapestry Collection by Hilton?
No, pets including dogs and cats are not allowed at this hotel.
Does the hotel have a restaurant or bar on-site?
The hotel has one restaurant and offers table service, but there is no bar on-site. Nearby, guests can visit Casta's Rum Bar for drinks and bites.
What fitness facilities are available at the hotel?
The hotel has a fitness center available for guests' use.
Is parking available at the hotel, and what type?
Self-parking is available for guests at the hotel.
Are there any nearby hotels or accommodations close to West End Washington DC?
Yes, nearby accommodations include Best Western Georgetown Hotel & Suites, Renaissance Washington, DC Dupont Circle Hotel, Vignette Collection Yours Truly DC by IHG, and The Savoy.
What nearby dining or nightlife options can guests explore after their visit?
Guests can enjoy nearby spots such as Casta's Rum Bar, M Bar, Stoney's on L, Mercy Me, The W Hotel Rooftop, Illy Cafe, and Rasika West End for drinks, dining, and nightlife.
Are there any notable nearby landmarks or attractions for guests to visit?
The hotel is located less than two miles from the White House, Lincoln Memorial, Washington Monument, and the Smithsonian Museum, making it an ideal base for sightseeing in Washington, DC's West End.